🏥 Highland Hospital

Alameda County · HCAI 106010846

1411 EAST 31ST STREET, OAKLAND 94602

Open · Hospital facility · roster 2026-10-01

Acute care + LTC + other care reporting unit

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing · ↓ Decreasing · → Stable · Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, → stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

—: no matched comparison.

👩‍⚕️ RN staffing

Acute care + LTC + other care reporting unit · RN hours / patient day: 9.94↑
Productive RN hours: 1,388,146
RN-only FTEs · productive, calculated: 667.38

History & details →

✈️ Travelers / agency

Contract RN hours / reported nursing hours: 12.6%↑
Contract RN hours: 260,275

History & details →

🛏️ Beds & capacity

🏥 Reported licensed beds: 449
🛏️ Reported staffed beds: 438—
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 438
❤️ Licensed ICU beds: 24
👶 Licensed NICU beds: 8
🤰 Licensed perinatal beds: 25
🚑 ED treatment stations: 42

Licensed care types · 2024 reporting unit

Acute care: 169
Psychiatric: 80

History & details →

🚑 ED & hospital pressure

🚑 ED encounters · admitted + non-admitted: 54,236
🛏️ ED admissions: 7,442
⏱️ Median ED stay · excludes psych / transfers: 182 min↑
⏱️ Psychiatric / mental-health ED stay · median: 290 min↑
⏱️ ED stay before transfer · median: 347 min↑
🚑 Left before being seen: 6%↑
⏱️ Ambulance offload · 90th percentile: 66.33 min
🚨 Reported diversion hours: 4 hours
⏱️ Boarding / wait time: — UNKNOWN

History & details →

🔄 Services & changes

Documented service changes: Service review not documented

History & details →

👥 Turnover & working conditions

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation and contract records →

History & details →

💬 Patient experience

Nurses communicated well · Always: 72%↓
Help as soon as wanted · Always · legacy measure: 53%↓

History & details →

🦠 Infections · CMS ratios

Central-line bloodstream infections · CLABSI · SIR: 0.000↓
Catheter-associated urinary infections · CAUTI · SIR: 0.000↓
MRSA bloodstream infections · SIR: 0.519↔
C. diff infections · SIR: 0.568↓
Surgical-site infections · colon surgery · SIR: 1.682↔
Surgical-site infections · hysterectomy · SIR: — UNKNOWN

History & details →

🦠 Central-line infections · CDPH counts

Reported CLABSIs: 0
Central-line days: 9,331
Months reported: 12 / 12

History & details →

🏥 Readmissions & mortality

30-day readmissions

Heart attack: 15.5%↑
Heart failure: 21.9%↑
Pneumonia: 16.6%↓
COPD: 19%↓
Coronary bypass surgery: — UNKNOWN
Hip/knee replacement: — UNKNOWN

30-day mortality

Heart attack: 11.8%↓
Heart failure: 13.3%↑
Pneumonia: 11.9%↓
COPD: 6.8%↓
Coronary bypass surgery: — UNKNOWN
Stroke: 10.7%↓

History & details →

📈 Workload & complete records

Patient days, discharges, care mix and workload history.

🔎 All sources →History & details →

Explore history & sources

Before you take the job

Open details

Charge-nurse patient assignment — UNKNOWN · charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source →

↑ Back to snapshot

👥 Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation & contract

RN overtime: UNKNOWN — no matched RN-specific hours
Current RN wage scale: UNKNOWN — no matched current scale
Orientation: UNKNOWN — no matched unit policy
Contract provisions: UNKNOWN — no executed local contract reviewed

↑ Back to snapshot

📈 Workload & patient demand

Open details

📈 Workload, Staffing & Capacity

2022–2024: ED encounters increased from 49,229 to 54,236.

🚑 ED activity · ↑ 10.2%

ED history & measures → · 🔎 Sources →

↑ Back to snapshot

👩‍⚕️ RN Staffing

Open details

Annual RN labor inputs · all retained years

Annual financial reporting unit · source-reported inputs
Reporting period	Productive RN hours	Contract RN hours	Patient days	Filing status	Source
2021-07-01–2022-06-30	1,297,459	173,638	133,192	Audited	Preserved fileAPI record ID 147
2022-07-01–2023-06-30	1,228,285	289,228	144,876	Audited	Preserved fileAPI record ID 144
2023-07-01–2024-06-30	1,388,146	260,275	139,601	Audited	Preserved fileHADR 01-01-2024 to 12-31-2024 row 145

Full source records & reporting scope →

🔎 Records & complete history →

Acute care + LTC + other care reporting unit · RN hours / patient day: 9.94
Productive RN hours: 1,388,146
RN-only FTEs · productive, calculated: 667.38

📈 RN hours per patient day · annual reports

RN hours per patient day · annual reports · RN hours / patient day
Period	RN hours / patient day
2022	9.74
2023	8.48
2024	9.94

2022–2024 pattern: RN hours per patient day went from 9.74 to 9.94.

↑ Back to snapshot

✈️ Travelers / Agency Nursing

Open details

🔎 Records & complete history →

Contract RN hours / reported nursing hours: 12.6%
Contract RN hours: 260,275

📈 Contract RN share of nursing hours · annual reports

Contract RN share of nursing hours · annual reports · % of nursing hours
Period	% of nursing hours
2022	8.91
2023	15.04
2024	12.56

2022–2024 pattern: contract RN share went from 8.9% to 12.6%.

2018–2019 baseline: 6.5%.

↑ Back to snapshot

🛏️ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?

🏥 Licensed: Authorized bed capacity under the facility license.
🛏️ Staffed: Beds the hospital reports having personnel to operate during the reporting period.
⚙️ Operational: Beds open and equipped for patient care at a stated time.
📋 Reported available: The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.

🔎 Records & complete history →

Licensed beds by care type · 2024

🛏️ Acute care licensed beds: 169
🛏️ Psychiatric licensed beds: 80
🏥 Total licensed beds · reporting unit: 249

🔎 2024 annual utilization · source & history

🏥 Reported licensed beds: 449
🛏️ Reported staffed beds: 438
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 438
❤️ Licensed ICU beds: 24
👶 Licensed NICU beds: 8
🤰 Licensed perinatal beds: 25
🚑 ED treatment stations: 42

📈 Licensed specialty-bed history

Licensed beds · annual utilization
Licensed beds	2022	2023	2024
❤️ ICU	24	24	24
👶 NICU	8	8	8
🤰 Perinatal	25	25	25

📈 ED treatment stations · December 31

ED treatment stations · December 31 · Stations
Period	Stations
2022	41
2023	41
2024	42

↑ Back to snapshot

🚑 ED & Hospital Pressure

Open details

🔎 Records & complete history →

🚑 ED encounters · admitted + non-admitted: 54,236
🛏️ ED admissions: 7,442
⏱️ Median ED stay · excludes psych / transfers: 182 min↑
⏱️ Psychiatric / mental-health ED stay · median: 290 min↑
⏱️ ED stay before transfer · median: 347 min↑
🚑 Left before being seen: 6%↑
⏱️ Ambulance offload · 90th percentile: 66.33 min
🚨 Reported diversion hours: 4 hours
⏱️ Boarding / wait time: — UNKNOWN

📈 Ambulance offload · 90th percentile · Oct 2024–Mar 2025

Ambulance offload · 90th percentile · Oct 2024–Mar 2025 · Minutes
Period	Minutes
Oct 2024	59.78
Nov 2024	49.83
Dec 2024	69.55
Jan 2025	56.35
Feb 2025	63.77
Mar 2025	63.3

📈 ED encounters · admitted + non-admitted

ED encounters · admitted + non-admitted · Encounters
Period	Encounters
2022	49,229
2023	49,647
2024	54,236

📈 Reported diversion hours

Reported diversion hours · Hours
Period	Hours
2023	12
2024	4

↑ Back to snapshot

🔄 Services & Changes

Open details

Service review not documented

All documented service changes →↑ Back to snapshot

💬 Patient experience, infections & outcomes

Open details

Patient Experience & Outcomes

CMS reporting unit 050320 · HIGHLAND HOSPITAL

Patients who answered “Always”

Nurses communicated well: 72%↓Below national rate 80% · numerical comparison
Received help as soon as wanted: 53%↓Below national rate 67% · numerical comparison

Infections · standardized infection ratio (SIR)

Central-line bloodstream infections · CLABSI: 0.000↓CMS: lower than national benchmark · better
Catheter-associated urinary infections · CAUTI: 0.000↓CMS: lower than national benchmark · better
MRSA bloodstream infections: 0.519↔CMS: no different from national benchmark
C. diff infections: 0.568↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery: 1.682↔CMS: no different from national benchmark
Surgical-site infections · hysterectomy: — UNKNOWN

30-day readmissions & mortality · risk-standardized rates

Unplanned readmissions within 30 days

Heart attack: 15.5%↑Above national rate 14.4% · numerical comparison
Heart failure: 21.9%↑Above national rate 21.3% · numerical comparison
Pneumonia: 16.6%↓Below national rate 17.3% · numerical comparison
COPD: 19%↓Below national rate 20% · numerical comparison
Coronary bypass surgery: — UNKNOWN
Hip/knee replacement: — UNKNOWN

Deaths within 30 days

Heart attack: 11.8%↓Below national rate 11.9% · numerical comparison
Heart failure: 13.3%↑Above national rate 11.1% · numerical comparison
Pneumonia: 11.9%↓Below national rate 15.2% · numerical comparison
COPD: 6.8%↓Below national rate 8.6% · numerical comparison
Coronary bypass surgery: — UNKNOWN
Stroke: 10.7%↓Below national rate 11.9% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🦠 Central-line infections · CDPH

Open details

Central-line infections reported

CDPH facility 140000034 · HIGHLAND HOSPITAL

Reported CLABSIs: 0
Months reported: 12 / 12

Risk-adjusted infection record · 2025

Standardized infection ratio (SIR): 0
Predicted infections: 8.33

CLABSI means a central-line-associated bloodstream infection. Counts are shown with central-line days and reporting coverage.

2022–2025 counts & source records

CDPH CLABSI records · facility 140000034
Year	Reported infections	Central-line days	Months reported
2022	12	10,151	12 / 12
2023	9	11,165	12 / 12
2024	2	9,651	12 / 12
2025	0	9,331	12 / 12

2022 · preserved CDPH CSV (gzip) · row 11 · Major Teaching · Acute Care Hospital
2023 · preserved CDPH CSV (gzip) · row 11 · Major Teaching · Acute Care Hospital
2024 · preserved CDPH CSV (gzip) · row 11 · Major Teaching · Acute Care Hospital
2025 · preserved CDPH CSV (gzip) · row 11 · Major Teaching · Acute Care Hospital

Identity snapshot: 2026-09-16 · CDPH facility record 2547

Matched records & checksums · Official CDPH dataset

↑ Back to snapshot

🔎 Sources

Open details

HCAI facility roster · 2026-10-01 · source row 7 · Retained roster
Download this hospital’s retained records and history (JSON)HCAI 106010846 · dates, source locators and original values included

RN labor and workload · records & history

RN trend comparison: eligible. Contract-share trend comparison: eligible.

2022 · 2021-07-01–2022-06-30 · Audited

Download preserved source · Official source · API record ID 147

Field

Value

year

2022

begin

2021-07-01

end

2022-06-30

reportDays

365

filing

Audited

type

Comparable

sourceRecord

147

name

HIGHLAND HOSPITAL

county

Alameda

rnHours

1297459

patientDays

133192

ratio

9.741268244338999

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1297459
PRD_HR_LVN	97728
PRD_HR_AID	379854
CNT_HR_RN	173638

nursingHours

1948679

contractShare

0.08910549146370439

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	64747
DAY_PSYCH	22114
DAY_CHEM	0
DAY_REHAB	8068
DAY_LTC	38263
DAY_RESDNT	0

2023 · 2022-07-01–2023-06-30 · Audited

Download preserved source · Official source · API record ID 144

Field

Value

year

2023

begin

2022-07-01

end

2023-06-30

reportDays

365

filing

Audited

type

Comparable

sourceRecord

144

name

HIGHLAND HOSPITAL

county

Alameda

rnHours

1228285

patientDays

144876

ratio

8.47818134128496

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1228285
PRD_HR_LVN	108761
PRD_HR_AID	296748
CNT_HR_RN	289228

nursingHours

1923022

contractShare

0.15040285550555324

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	69744
DAY_PSYCH	23039
DAY_CHEM	0
DAY_REHAB	8420
DAY_LTC	43673
DAY_RESDNT	0

2024 · 2023-07-01–2024-06-30 · Audited

Download preserved source · Official source · HADR 01-01-2024 to 12-31-2024 row 145

Field

Value

year

2024

begin

2023-07-01

end

2024-06-30

reportDays

366

filing

Audited

type

Comparable

sourceRecord

145

name

HIGHLAND HOSPITAL

county

Alameda

rnHours

1388146

patientDays

139601

ratio

9.943668025300678

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1388146
PRD_HR_LVN	95206
PRD_HR_AID	327815
CNT_HR_RN	260275

nursingHours

2071442

contractShare

0.12564918544665987

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	66195
DAY_PSYCH	23961
DAY_CHEM	0
DAY_REHAB	7947
DAY_LTC	41498
DAY_RESDNT	0

Current CNO profile record · reported labor fields

Preserved 2024 financial workbook

Retained record fields
Field	Value
rnHours	1388146
contractHours	260275
contractShare	0.12565
rnPerPatientDay	9.94367
baseline	0.06478
history	UNIQUE
filing	Audited

Beds and capacity · records & history

Official facility identity, campus scope & licensed beds · 2026-10-01

Official HCAI roster · Retained source · row 7

Field

Value

officialName

HIGHLAND HOSPITAL

county

Alameda

city

OAKLAND

address

1411 EAST 31ST STREET

zip

94602

level

Parent Facility

category

General Acute Care Hospital

status

Open

statusEffective

1953-07-01

licensedBeds

169

erServiceLevel

Emergency - Basic

licenseNumber

140000046

rosterDate

2026-10-01

checkedOn

2026-10-12

sourceRow

officialUrl

https://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing

sourceFile

/downloads/coverage/hcai-current-20261001.json.gz

aliases

Open aliases

Record 1

HIGHLAND HOSPITAL

parentId

— UNKNOWN

parentName

— UNKNOWN

cdphFacilityType

GENERAL ACUTE CARE HOSPITAL

crosswalkRows

Open crosswalkRows

Record 1

Retained record fields
Field	Value
_id	2571
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	140000034
LICENSE_NUMBER	140000046
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	11288
HCAI_ID	106010846
ASPEN_FACID	CA140000034
CCN	050320
NPI	1396764353
ASPEN_STATUS	ACTIVE
FACNAME	HIGHLAND HOSPITAL
FAC_TYPE_DESCRIPTION	GENERAL ACUTE CARE HOSPITAL
FAC_FDR	GENERAL ACUTE CARE HOSPITAL
FAC_FAC_RELATIONSHIP	Parent
ELMS_PARENT_FACID	— UNKNOWN

addedByCoverageAudit

false

Retained record fields
Field	Value
licensedBeds	449
staffedBeds	438
availableBeds	438
reportingYear	2025
scope	Workforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.

Licensed beds by care type · 2022 · 2022-01-01–2022-12-31

Preserved utilization workbook · Page 1-6 · row 11

Field

Value

year

2022

begin

2022-01-01

end

2022-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	169
psychiatric	80
chemical	0
skilledNursing	0
intermediateCare	0
developmentalCare	0

total

249

sourceRow

sourceId

AUR-2022

Licensed beds by care type · 2023 · 2023-01-01–2023-12-31

Preserved utilization workbook · Page 1-6 · row 11

Field

Value

year

2023

begin

2023-01-01

end

2023-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	169
psychiatric	80
chemical	0
skilledNursing	0
intermediateCare	0
developmentalCare	0

total

249

sourceRow

sourceId

AUR-2023

Licensed beds by care type · 2024 · 2024-01-01–2024-12-31

Preserved utilization workbook · Page 1-6 · row 11

Field

Value

year

2024

begin

2024-01-01

end

2024-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	169
psychiatric	80
chemical	0
skilledNursing	0
intermediateCare	0
developmentalCare	0

total

249

sourceRow

sourceId

AUR-2024

ED activity, specialty beds and diversion · records & history

2022 · 2022-01-01–2022-12-31

Download preserved workbook · Official source · HCAI 106010846 · source row 11

Retained record fields
Field	Value
year	2022
begin	2022-01-01
end	2022-12-31
operated	Yes
sourceId	AUR-2022
sourceRow	11
diversionReported	No
icuLicensed	24
nicuLicensed	8
perinatalLicensed	25
edStations	41
edNonAdmitVisits	41097
edAdmissions	8132
diversionHours	— UNKNOWN

2023 · 2023-01-01–2023-12-31

Download preserved workbook · Official source · HCAI 106010846 · source row 11

Retained record fields
Field	Value
year	2023
begin	2023-01-01
end	2023-12-31
operated	Yes
sourceId	AUR-2023
sourceRow	11
diversionReported	Yes
icuLicensed	24
nicuLicensed	8
perinatalLicensed	25
edStations	41
edNonAdmitVisits	41597
edAdmissions	8050
diversionHours	12

2024 · 2024-01-01–2024-12-31

Download preserved workbook · Official source · HCAI 106010846 · source row 11

Retained record fields
Field	Value
year	2024
begin	2024-01-01
end	2024-12-31
operated	Yes
sourceId	AUR-2024
sourceRow	11
diversionReported	Yes
icuLicensed	24
nicuLicensed	8
perinatalLicensed	25
edStations	42
edNonAdmitVisits	46794
edAdmissions	7442
diversionHours	4

CMS ED measures · records & history

CMS 050320 · HIGHLAND HOSPITAL · Download preserved CMS file · Official source

OP_18b · Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better · source row 12099

Retained record fields
Field	Value
value	182
raw	182
sample	701
footnote
start	2024-10-01
end	2025-09-30
sourceRow	12099
measureName	Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better

OP_18c · Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better · source row 12100

Retained record fields
Field	Value
value	290
raw	290
sample	70
footnote
start	2024-10-01
end	2025-09-30
sourceRow	12100
measureName	Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better

OP_18d · Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better · source row 12101

Retained record fields
Field	Value
value	347
raw	347
sample	15
footnote
start	2024-10-01
end	2025-09-30
sourceRow	12101
measureName	Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better

OP_22 · Left before being seen · source row 12102

Retained record fields
Field	Value
value	6
raw	6
sample	92245
footnote
start	2024-01-01
end	2024-12-31
sourceRow	12102
measureName	Left before being seen

Ambulance offload · records & history

Alameda County Medical Center, Highland · CEMSIS 20004 · explicit retained-identity alias + EMS geography

Download preserved report · Official report

Record 1 · 2024-10

Retained record fields
Field	Value
month	2024-10
minutes	59.78333333333333
offloadCount	977
countPage	29
rawTime	0:59:47
sourceId	EMSA-APOT-JUNE2025
page	19
row	2

Record 2 · 2024-11

Retained record fields
Field	Value
month	2024-11
minutes	49.833333333333336
offloadCount	987
countPage	34
rawTime	0:49:50
sourceId	EMSA-APOT-JUNE2025
page	19
row	2

Record 3 · 2024-12

Retained record fields
Field	Value
month	2024-12
minutes	69.55
offloadCount	956
countPage	39
rawTime	1:09:33
sourceId	EMSA-APOT-JUNE2025
page	19
row	2

Record 4 · 2025-01

Retained record fields
Field	Value
month	2025-01
minutes	56.35
offloadCount	1078
countPage	45
rawTime	0:56:21
sourceId	EMSA-APOT-JUNE2025
page	19
row	2

Record 5 · 2025-02

Retained record fields
Field	Value
month	2025-02
minutes	63.766666666666666
offloadCount	954
countPage	49
rawTime	1:03:46
sourceId	EMSA-APOT-JUNE2025
page	19
row	2

Record 6 · 2025-03

Retained record fields
Field	Value
month	2025-03
minutes	63.3
offloadCount	1033
countPage	54
rawTime	1:03:18
sourceId	EMSA-APOT-JUNE2025
page	19
row	2

Latest retained offload record · 2026-01

Retained record fields
Field	Value
month	2026-01
minutes	66.33333333333333
rawTime	1:06:20
offloadCount	1151
standardMinutes	30
rawStandard	0:30:00
compliantPercent	60.5
sourceId	EMSA-APOT-FEB2026
page	5
rawLine	Alameda County EMS Agency 20004 Alameda County Medical Center, Highland 1151 1:06:20 0:30:00 0:36:20 60.5%

CMS patient experience, infection, readmission & mortality records

CMS 050320 · HIGHLAND HOSPITAL · 1411 EAST 31ST STREET, OAKLAND 94602 · unique normalized address + city + ZIP

Unplanned Hospital Visits - National · Preserved national benchmarks · SHA-256 42db9aba1b194c9c65cbba3db83a990ffa653795d38a037bc660f12f58fecf98
Complications and Deaths - National · Preserved national benchmarks · SHA-256 b5e488f242f3e577db0e5cc8223bf2964cf914b424464fba95976e2931d15dc6
Patient survey (HCAHPS) - National · Preserved national benchmarks · SHA-256 1168d562ee10f94eaef2d29e4e8571a9be912c6e27b8dc37b215ad4300d0d6ed
Timely and Effective Care - National · Preserved national benchmarks · SHA-256 9a9201b989acb29177312caf5c9340cf5c07bc7469f58a15b80fbc7eab3636de
HCAHPS National · November 26, 2025 archive · Preserved national benchmarks · SHA-256 4b9d43013c67022783fd5cb4fc12fb8076afb084cc774644586093d1843f04af
HCAHPS · nurse communication · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: b70e598f29552df302e30ed649d178abd1b3d3c868ae97cf8e55453dd33898fc
Gzip SHA-256: 95684a71416b383524c79ad0c7ad112622e632df97f33dbc1d701827eeff04a9
HCAHPS · legacy responsiveness · released 2025-11-26 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: c11338a55a9ee674566493fe8abde8748d2809163e86de100bc45aaa382d8751
Gzip SHA-256: 7c48b1aefcba65ebbe26a1dba592c0319261b847cdd9bb7c58306d55466cd4f8
Healthcare-associated infections · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: 95283bf20e66c5f9271e6b0b98969d8655487b4d5fa074dcee6e204ee4574f3d
Gzip SHA-256: f6f0f580606726171c93adad77cd1c92a4ec00a8b37563114414ff19116c39af
CMS unplanned readmissions · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: 98cc64f5fc330ffa7e4bef97f8e86a772a1d3dfe2f7dd08976cb1ee43fad1b2d
Gzip SHA-256: 1110a7b338b17e815ee9a2e3f6e40f7c53d9fde1df7663ff452b2f82ed7bb575
CMS 30-day mortality · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: 2f7112969e2de2a015af8574848973dc48595ca6f2fe032e5f0932c515d5f59a
Gzip SHA-256: 04b606e8f24603cc6711bd630abc02fee2ee707d81a529360c72433806b180ce

Exact CMS records · reporting unit 050320
Measure	Reported value	Period	Source / row	CMS footnotes
H_COMP_1_A_PPatients who reported that their nurses "Always" communicated well	72	2024-10-01–2025-09-30	hcahps / 28630	None
H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wanted	53	2024-01-01–2024-12-31	responsiveness / 39369	11⚠ CMS collection discrepancy
HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)	0.000	2024-10-01–2025-09-30	hai / 15163	None
HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0	2024-10-01–2025-09-30	hai / 15162	None
HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.734	2024-10-01–2025-09-30	hai / 15161	None
HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 15158	8Lower confidence limit unavailable
HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.387	2024-10-01–2025-09-30	hai / 15159	None
HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)	0.000	2024-10-01–2025-09-30	hai / 15169	None
HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0	2024-10-01–2025-09-30	hai / 15168	None
HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.533	2024-10-01–2025-09-30	hai / 15167	None
HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 15164	8Lower confidence limit unavailable
HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.398	2024-10-01–2025-09-30	hai / 15165	None
HAI_3_SIRSSI - Colon Surgery	1.682	2024-10-01–2025-09-30	hai / 15175	None
HAI_3_NUMERATORSSI - Colon Surgery: Observed Cases	7	2024-10-01–2025-09-30	hai / 15174	None
HAI_3_ELIGCASESSSI - Colon Surgery: Predicted Cases	4.162	2024-10-01–2025-09-30	hai / 15173	None
HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence Limit	0.736	2024-10-01–2025-09-30	hai / 15170	None
HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence Limit	3.327	2024-10-01–2025-09-30	hai / 15171	None
HAI_4_SIRSSI - Abdominal Hysterectomy	Not Available	2024-10-01–2025-09-30	hai / 15181	13CMS cannot calculate
HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed Cases	1	2024-10-01–2025-09-30	hai / 15180	None
HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted Cases	0.381	2024-10-01–2025-09-30	hai / 15179	None
HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 15176	13CMS cannot calculate
HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 15177	13CMS cannot calculate
HAI_5_SIRMRSA Bacteremia	0.519	2024-10-01–2025-09-30	hai / 15187	None
HAI_5_NUMERATORMRSA Bacteremia: Observed Cases	2	2024-10-01–2025-09-30	hai / 15186	None
HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases	3.851	2024-10-01–2025-09-30	hai / 15185	None
HAI_5_CILOWERMRSA Bacteremia: Lower Confidence Limit	0.087	2024-10-01–2025-09-30	hai / 15182	None
HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence Limit	1.716	2024-10-01–2025-09-30	hai / 15183	None
HAI_6_SIRClostridium Difficile (C.Diff)	0.568	2024-10-01–2025-09-30	hai / 15193	None
HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases	19	2024-10-01–2025-09-30	hai / 15192	None
HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases	33.437	2024-10-01–2025-09-30	hai / 15191	None
HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence Limit	0.352	2024-10-01–2025-09-30	hai / 15188	None
HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence Limit	0.871	2024-10-01–2025-09-30	hai / 15189	None
READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission Rate	15.5CMS cohort: 51Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5904	None
READM_30_HFHeart failure (HF) 30-Day Readmission Rate	21.9CMS cohort: 184Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5907	None
READM_30_PNPneumonia (PN) 30-Day Readmission Rate	16.6CMS cohort: 243Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5909	None
READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patients	19CMS cohort: 107Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5906	None
READM_30_CABGRate of readmission for CABG	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5905	5No CMS result for this period
READM_30_HIP_KNEERate of readmission after hip/knee replacement	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5908	1Too few cases to report
MORT_30_AMIDeath rate for heart attack patients	11.8CMS cohort: 60Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 8424	None
MORT_30_HFDeath rate for heart failure patients	13.3CMS cohort: 148Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 8427	None
MORT_30_PNDeath rate for pneumonia patients	11.9CMS cohort: 237Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 8428	None
MORT_30_COPDDeath rate for COPD patients	6.8CMS cohort: 83Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 8426	None
MORT_30_CABGDeath rate for CABG surgery patients	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 8425	5No CMS result for this period
MORT_30_STKDeath rate for stroke patients	10.7CMS cohort: 68Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	mortality / 8429	None

CMS footnote definitions · HCAHPS survey versions

2022–2024 annual nursing history · source records & calculations

HCAI 106010846 · annual financial reporting unit
Report	Reporting period	Productive RN hours	Patient days	Contract RN hours	Nursing hours
2022	2021-07-01–2022-06-30	1,297,459	133,192	173,638	1,948,679
2023	2022-07-01–2023-06-30	1,228,285	144,876	289,228	1,923,022
2024	2023-07-01–2024-06-30	1,388,146	139,601	260,275	2,071,442

RN hours per patient day: PRD_HR_RN ÷ DAY_TOT. Contract RN share: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

2022 HCAI annual financial records · Preserved source · API record ID 147 · Audited · ComparableSHA-256: a79841850b69181682634b9cf5baafc9886fc80761f7ef7bd18281d87c488e8e
2023 HCAI annual financial records · Preserved source · API record ID 144 · Audited · ComparableSHA-256: 50ecefcc9e0613b9c65c7f292acbb5ea45d82205d0ec651ee7a42c153143a4ba
2024 HCAI annual financial records · Preserved source · HADR 01-01-2024 to 12-31-2024 row 145 · Audited · ComparableSHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26

Licensed care categories · 2022–2024 history & source rows
Licensed beds · annual utilization reporting unit
Care type 2022 2023 2024
Acute care 169 169 169
Psychiatric 80 80 80
Reported total 249 249 249
- 2022 preserved utilization workbook · Page 1-6 · row 11 · HCAI 106010846
- 2023 preserved utilization workbook · Page 1-6 · row 11 · HCAI 106010846
- 2024 preserved utilization workbook · Page 1-6 · row 11 · HCAI 106010846
2024 HCAI selected annual financial reports · RN hours and patient-day care mix · Preserved workbook
RN comparison calculation & reporting scope
Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.
HCAI 106010846 · HADR 01-01-2024 to 12-31-2024 · row 145 · Audited · 2023-07-01–2024-06-30
Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.
Productive RN hours: 1,388,146 ÷ total patient days: 139,601
- Acute care: 66,195 patient days
- Psychiatric: 23,961 patient days
- Chemical dependency: 0 patient days
- Rehabilitation: 7,947 patient days
- Long-term care: 41,498 patient days
- Residential: 0 patient days
Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
Oct 2024–Mar 2025 · EMSA ambulance offload history · page 19 · Preserved report
Offload hospital identity & source times
Alameda County Medical Center, Highland · Alameda · CEMSIS 20004 · explicit retained-identity alias + EMS geography
- Oct 2024: 0:59:47 · 90th percentile · 977 qualifying offloads · page 19 · count page 29
- Nov 2024: 0:49:50 · 90th percentile · 987 qualifying offloads · page 19 · count page 34
- Dec 2024: 1:09:33 · 90th percentile · 956 qualifying offloads · page 19 · count page 39
- Jan 2025: 0:56:21 · 90th percentile · 1,078 qualifying offloads · page 19 · count page 45
- Feb 2025: 1:03:46 · 90th percentile · 954 qualifying offloads · page 19 · count page 49
- Mar 2025: 1:03:18 · 90th percentile · 1,033 qualifying offloads · page 19 · count page 54
Jan 2026: 1:06:20 · 1,151 qualifying offloads · local standard 0:30:00 · 60.5% within standard · page 5
Jan 2026 · EMSA hospital offload exceedance table · page 5 · Preserved report
CMS ED measures · reporting unit 050320 · HIGHLAND HOSPITAL · Preserved file
CMS values, dates & identity match
1411 EAST 31ST STREET, OAKLAND 94602 · unique normalized address + city + ZIP
- OP_18b: 182 · 2024-10-01–2025-09-30 · sample 701
- OP_18c: 290 · 2024-10-01–2025-09-30 · sample 70
- OP_18d: 347 · 2024-10-01–2025-09-30 · sample 15
- OP_22: 6 · 2024-01-01–2024-12-31 · sample 92245
Preserved hospital identities · CMS footnote definitions
2022-01-01–2022-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2023-01-01–2023-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024-01-01–2024-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024 contract RN share calculation
Nursing-hour denominator
Contract RN hours ÷ (productive RN + productive LVN + productive aide + contract RN hours). HCAI fields: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).
Productive FTE calculation · hours ÷ 2,080
2024 HCAI annual financial / RN labor
2025 California capacity record

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Research record, provenance & reporting scope

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Public Record Profile · No state call

Highland Hospital

Alameda County · HCAI 106010846

Profile statusLISTED — NOT YET REVIEWEDDescriptive profile · two source layers2024 financial filing audited2024 workforce record available2025 capacity record available

What this page can show2024 nursing labor and 2025 capacity, reported separately.

What the public record reports

What is reported?

This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

Reported RN labor1,388,146 productive RN hours.

1,388,146Hospital-wide productive RN hours · 2024

Contract RN share12.6% of reported RN labor.

12.6%Agency, registry, or contract RN share · 2024

Reported RN intensity9.9 RN hours per patient day.

9.9Hospital-wide annual proxy · 2024

Reported capacity438 staffed beds.

438 → 438Available → staffed beds · 2025

Evidence trail

Where the numbers came from.

Facility identity

CLEAR — UNIQUE ID MATCH. This page is anchored to HCAI facility ID 106010846.

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Workforce source

2024 productive RN hours and contract-RN measures come from the HCAI hospital financial/workforce reporting layer.

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Capacity source

2025 licensed, available, and staffed-bed records are a separate capacity layer with its own reporting scope.

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