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πŸ₯ Banner Lassen Medical Center

Lassen County Β· HCAI 106184008

1800 SPRING RIDGE DRIVE, SUSANVILLE 96130

Open Β· Hospital facility Β· roster 2026-10-01

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing Β· ↓ Decreasing Β· β†’ Stable Β· Provisional = filing still in process

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Trends: ↑ increasing, ↓ decreasing, β†’ stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

β€”: no matched comparison.

πŸ›οΈ Beds & capacity

πŸ₯ Reported licensed beds
25
2025 capacity record
πŸ›οΈ Reported staffed beds
24β€”
2025 Β· reporting unitTrend UNKNOWN Β· No comparable history matched
βš™οΈ Operational beds
β€” UNKNOWN
No matched dated operational-bed count
πŸ›οΈ Reported available beds
25
2025 Β· reporting unit Β· historical count
❀️ Licensed ICU beds
0
2024 Β· annual utilization
πŸ‘Ά Licensed NICU beds
0
2024 Β· annual utilization
🀰 Licensed perinatal beds
4
2024 Β· annual utilization
πŸš‘ ED treatment stations
8
December 31, 2024
History & details β†’

πŸš‘ ED & hospital pressure

πŸš‘ ED encounters Β· admitted + non-admitted
10,994
2024 Β· annual utilization↑ Increasing Β· 2022–2024
πŸ›οΈ ED admissions
170
2024 Β· annual utilization
⏱️ Median ED stay · excludes psych / transfers
116 min↓
2024-10-01–2025-09-30 Β· CMS reporting unit 051320Below national rate 162 min Β· numerical comparison
⏱️ Psychiatric / mental-health ED stay · median
142 min↓
2024-10-01–2025-09-30Below national rate 257 min Β· numerical comparison
⏱️ ED stay before transfer · median
250 min↓
2024-10-01–2025-09-30Below national rate 287 min Β· numerical comparison
πŸš‘ Left before being seen
3%↑
2024-01-01–2024-12-31Above national rate 2% Β· numerical comparison
⏱️ Ambulance offload · 90th percentile
7.8 min
Mar 2025 Β· Banner Lassen Medical Center↑ Increasing Β· Oct 2024–Mar 2025
🚨 Ambulance diversion reported
No
2024 Β· annual utilization
⏱️ Boarding / wait time
β€” UNKNOWN
Boarding / wait measure not yet added to CNO
History & details β†’

🦠 Infections · CMS ratios

Central-line bloodstream infections Β· CLABSI Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.031 predicted infections116 central-line days
Catheter-associated urinary infections Β· CAUTI Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.654 predicted infections268 urinary-catheter days
MRSA bloodstream infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.063 predicted infections3039 patient days
C. diff infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.773 predicted infections2729 patient days
Surgical-site infections Β· colon surgery Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.051 predicted infections2 procedures
Surgical-site infections Β· hysterectomy Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
History & details β†’

πŸ₯ Readmissions & mortality

30-day readmissions

Heart attack
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Heart failure
21%↓
2023-07-01–2025-06-30Below national rate 21.3% Β· numerical comparison
Pneumonia
16.9%↓
2023-07-01–2025-06-30Below national rate 17.3% Β· numerical comparison
COPD
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Coronary bypass surgery
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Hip/knee replacement
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report

30-day mortality

Heart attack
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Heart failure
12.1%↑
2022-07-01–2025-06-30Above national rate 11.1% Β· numerical comparison
Pneumonia
15.1%↓
2022-07-01–2025-06-30Below national rate 15.2% Β· numerical comparison
COPD
9.6%↑
2022-07-01–2025-06-30Above national rate 8.6% Β· numerical comparison
Coronary bypass surgery
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Stroke
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
History & details β†’

Explore history & sources

Before you take the job

Open details
  1. Charge-nurse patient assignment β€” UNKNOWN Β· charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source β†’
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πŸ‘₯ Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover
β€” UNKNOWN
No matched RN-specific turnover record
RN vacancies
β€” UNKNOWN
No dated RN vacancy count
Pay, overtime, orientation & contract
RN overtime
UNKNOWN β€” no matched RN-specific hours
Current RN wage scale
UNKNOWN β€” no matched current scale
Orientation
UNKNOWN β€” no matched unit policy
Contract provisions
UNKNOWN β€” no executed local contract reviewed
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πŸ“ˆ Workload & patient demand

Open details

πŸ“ˆ Workload, Staffing & Capacity

2022–2024: ED encounters increased from 10,990 to 10,994.

πŸš‘ ED activity Β· ↑ 0.04%

ED history & measures β†’ Β· πŸ”Ž Sources β†’
↑ Back to snapshot

πŸ‘©β€βš•οΈ RN Staffing

Open details
Annual RN labor inputs Β· all retained years
Annual financial reporting unit Β· source-reported inputs
Reporting periodProductive RN hoursContract RN hoursPatient daysFiling statusSource
2022-01-01–2022-12-3174,05824,9563,159AuditedPreserved fileAPI record ID 44
2023-01-01–2023-12-3176,31717,7422,873AuditedPreserved fileAPI record ID 44
2024-01-01–2024-12-3187,61710,1652,779AuditedPreserved fileHADR 01-01-2024 to 12-31-2024 row 44
Full source records & reporting scope β†’
πŸ”Ž Records & complete history β†’
Reporting-unit RN hours / patient day
31.53
2024-01-01–2024-12-31πŸ“ˆ Trend: ↑ Increasing Β· 2022–2024
California peer comparison
Peer median
14.85
Typical reported range Β· middle 50%
11.14–19.49
RN hours / patient day Β· 191 audited 2024 reports

Mostly acute-care patient days

100.0% of this report’s patient days: acute care

Above the typical reported range

πŸ”Ž Comparison source & calculation
Productive RN hours
87,617
2024-01-01–2024-12-31
RN-only FTEs Β· productive, calculated
42.12
2024-01-01–2024-12-31 Β· productive RN hours Γ· 2,080
πŸ“ˆ RN hours per patient day Β· annual reports
RN hours per patient day Β· annual reports Β· RN hours / patient day
PeriodRN hours / patient day
202223.44
202326.56
202431.53

2022–2024 pattern: RN hours per patient day went from 23.44 to 31.53.

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✈️ Travelers / Agency Nursing

Open details
πŸ”Ž Records & complete history β†’
Contract RN hours / reported nursing hours
8.7%
2024↓ Decreasing Β· 2022–2024
Contract RN hours
10,165
2024
πŸ“ˆ Contract RN share of nursing hours Β· annual reports
Contract RN share of nursing hours Β· annual reports Β· % of nursing hours
Period% of nursing hours
202220.6
202315.08
20248.69

2022–2024 pattern: contract RN share went from 20.6% to 8.7%.

2018–2019 baseline: 12.3%.

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πŸ›οΈ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?
πŸ₯ Licensed
Authorized bed capacity under the facility license.
πŸ›οΈ Staffed
Beds the hospital reports having personnel to operate during the reporting period.
βš™οΈ Operational
Beds open and equipped for patient care at a stated time.
πŸ“‹ Reported available
The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.
πŸ”Ž Records & complete history β†’
πŸ₯ Reported licensed beds
25
2025 capacity record
πŸ›οΈ Reported staffed beds
24
2025 Β· reporting unit
βš™οΈ Operational beds
β€” UNKNOWN
No matched dated operational-bed count
πŸ›οΈ Reported available beds
25
2025 Β· reporting unit Β· historical count
❀️ Licensed ICU beds
0
2024 Β· annual utilization
πŸ‘Ά Licensed NICU beds
0
2024 Β· annual utilization
🀰 Licensed perinatal beds
4
2024 Β· annual utilization
πŸš‘ ED treatment stations
8
December 31, 2024
πŸ“ˆ Licensed specialty-bed history
Licensed beds Β· annual utilization
Licensed beds202220232024
❀️ ICU000
πŸ‘Ά NICU000
🀰 Perinatal444
πŸ“ˆ ED treatment stations Β· December 31
ED treatment stations Β· December 31 Β· Stations
PeriodStations
20228
20238
20248
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πŸš‘ ED & Hospital Pressure

Open details
πŸ”Ž Records & complete history β†’
πŸš‘ ED encounters Β· admitted + non-admitted
10,994
2024 Β· annual utilization↑ Increasing Β· 2022–2024
πŸ›οΈ ED admissions
170
2024 Β· annual utilization
⏱️ Median ED stay · excludes psych / transfers
116 min↓
2024-10-01–2025-09-30 Β· CMS reporting unit 051320Below national rate 162 min Β· numerical comparison
⏱️ Psychiatric / mental-health ED stay · median
142 min↓
2024-10-01–2025-09-30Below national rate 257 min Β· numerical comparison
⏱️ ED stay before transfer · median
250 min↓
2024-10-01–2025-09-30Below national rate 287 min Β· numerical comparison
πŸš‘ Left before being seen
3%↑
2024-01-01–2024-12-31Above national rate 2% Β· numerical comparison
⏱️ Ambulance offload · 90th percentile
7.8 min
Mar 2025 Β· Banner Lassen Medical Center↑ Increasing Β· Oct 2024–Mar 2025
🚨 Ambulance diversion reported
No
2024 Β· annual utilization
⏱️ Boarding / wait time
β€” UNKNOWN
Boarding / wait measure not yet added to CNO
πŸ“ˆ Ambulance offload Β· 90th percentile Β· Oct 2024–Mar 2025
Ambulance offload Β· 90th percentile Β· Oct 2024–Mar 2025 Β· Minutes
PeriodMinutes
Oct 20245
Nov 20244.1
Dec 20246
Jan 20256
Feb 20258
Mar 20257.8
πŸ“ˆ ED encounters Β· admitted + non-admitted
ED encounters Β· admitted + non-admitted Β· Encounters
PeriodEncounters
202210,990
202311,027
202410,994
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πŸ”„ Services & Changes

Open details

πŸ’¬ Patient experience

Open details

Patient Experience

CMS reporting unit 051320 Β· BANNER LASSEN MEDICAL CENTER

Patients who answered β€œAlways”

Nurses communicated well
80%↔Equal to national rate 80% Β· numerical comparison
2024-10-01–2025-09-3077 completed surveys Β· 17% response rateFewer than 100 surveys
Received help as soon as wanted
73%↑Above national rate 67% Β· numerical comparison
Legacy survey measure Β· 2024-01-01–2024-12-3191 completed surveys Β· 21% response rateFewer than 100 surveys
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

🦠 Infections · CMS ratios

Open details

Infections Β· CMS

CMS reporting unit 051320 Β· BANNER LASSEN MEDICAL CENTER

Infections Β· standardized infection ratio (SIR)

Central-line bloodstream infections Β· CLABSI Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.031 predicted infections116 central-line days
Catheter-associated urinary infections Β· CAUTI Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.654 predicted infections268 urinary-catheter days
MRSA bloodstream infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.063 predicted infections3039 patient days
C. diff infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.773 predicted infections2729 patient days
Surgical-site infections Β· colon surgery Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.051 predicted infections2 procedures
Surgical-site infections Β· hysterectomy Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

πŸ₯ Readmissions & mortality

Open details

Readmissions & Mortality

CMS reporting unit 051320 Β· BANNER LASSEN MEDICAL CENTER

Unplanned readmissions within 30 days

Heart attack
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Heart failure
21%↓Below national rate 21.3% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 31 cases
Pneumonia
16.9%↓Below national rate 17.3% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 75 cases
COPD
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Coronary bypass surgery
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Hip/knee replacement
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report

Deaths within 30 days

Heart attack
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Heart failure
12.1%↑Above national rate 11.1% Β· numerical comparison
2022-07-01–2025-06-30CMS cohort: 54 cases
Pneumonia
15.1%↓Below national rate 15.2% Β· numerical comparison
2022-07-01–2025-06-30CMS cohort: 100 cases
COPD
9.6%↑Above national rate 8.6% Β· numerical comparison
2022-07-01–2025-06-30CMS cohort: 33 cases
Coronary bypass surgery
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Stroke
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

πŸ”Ž Sources

Open details
  • HCAI facility roster Β· 2026-10-01 Β· source row 89 Β· Retained roster
  • Download this hospital’s retained records and history (JSON)HCAI 106184008 Β· dates, source locators and original values included
  • RN labor and workload Β· records & history

    RN trend comparison: eligible. Contract-share trend comparison: eligible.

    2022 Β· 2022-01-01–2022-12-31 Β· Audited

    Download preserved source Β· Official source Β· API record ID 44

    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    reportDays365
    filingAudited
    typeComparable
    sourceRecord44
    nameBANNER LASSEN MEDICAL CENTER
    countyLassen
    rnHours74058
    patientDays3159
    ratio23.44349477682811
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN74058
    PRD_HR_LVN1246
    PRD_HR_AID20857
    CNT_HR_RN24956
    nursingHours121117
    contractShare0.2060486967147469
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE3159
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC0
    DAY_RESDNT0
    2023 Β· 2023-01-01–2023-12-31 Β· Audited

    Download preserved source Β· Official source Β· API record ID 44

    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    reportDays365
    filingAudited
    typeComparable
    sourceRecord44
    nameBANNER LASSEN MEDICAL CENTER
    countyLassen
    rnHours76317
    patientDays2873
    ratio26.563522450400278
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN76317
    PRD_HR_LVN1675
    PRD_HR_AID21938
    CNT_HR_RN17742
    nursingHours117672
    contractShare0.1507750356924332
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE2873
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC0
    DAY_RESDNT0
    2024 Β· 2024-01-01–2024-12-31 Β· Audited

    Download preserved source Β· Official source Β· HADR 01-01-2024 to 12-31-2024 row 44

    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    reportDays366
    filingAudited
    typeComparable
    sourceRecord44
    nameBANNER LASSEN MEDICAL CENTER
    countyLassen
    rnHours87617
    patientDays2779
    ratio31.52824757106873
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN87617
    PRD_HR_LVN1127
    PRD_HR_AID18088
    CNT_HR_RN10165
    nursingHours116997
    contractShare0.08688256963853774
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE2779
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC0
    DAY_RESDNT0
    Current CNO profile record Β· reported labor fieldsPreserved 2024 financial workbook
    Retained record fields
    FieldValue
    rnHours87617
    contractHours10165
    contractShare0.08688
    rnPerPatientDay31.52825
    baseline0.12278
    historyUNIQUE
    filingAudited
  • Beds and capacity Β· records & history
    Official facility identity, campus scope & licensed beds Β· 2026-10-01Official HCAI roster Β· Retained source Β· row 89
    Retained record fields
    FieldValue
    officialNameBANNER LASSEN MEDICAL CENTER
    countyLassen
    citySUSANVILLE
    address1800 SPRING RIDGE DRIVE
    zip96130
    levelParent Facility
    categoryGeneral Acute Care Hospital
    statusOpen
    statusEffective2003-04-23
    licensedBeds25
    erServiceLevelEmergency - Basic
    licenseNumber230000020
    rosterDate2026-10-01
    checkedOn2026-10-12
    sourceRow89
    officialUrlhttps://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing
    sourceFile/downloads/coverage/hcai-current-20261001.json.gz
    aliases
    Open aliases
    Record 1BANNER LASSEN MEDICAL CENTER
    parentIdβ€” UNKNOWN
    parentNameβ€” UNKNOWN
    cdphFacilityTypeGENERAL ACUTE CARE HOSPITAL
    crosswalkRows
    Open crosswalkRows
    Record 1
    Retained record fields
    FieldValue
    _id2997
    LICENSED_CERTIFIEDLICENSED AND CERTIFIED
    ELMS_FACID230000008
    LICENSE_NUMBER230000020
    LICENSE_STATUS_DESCRIPTIONACTIVE
    PERM_ID17940
    HCAI_ID106184008
    ASPEN_FACIDCA23000008
    CCN051320
    NPI1538197231
    ASPEN_STATUSACTIVE
    FACNAMEBANNER LASSEN MEDICAL CENTER
    FAC_TYPE_DESCRIPTIONGENERAL ACUTE CARE HOSPITAL
    FAC_FDRGENERAL ACUTE CARE HOSPITAL
    FAC_FAC_RELATIONSHIPParent
    ELMS_PARENT_FACIDβ€” UNKNOWN
    addedByCoverageAuditfalse
    Retained record fields
    FieldValue
    licensedBeds25
    staffedBeds24
    availableBeds25
    reportingYear2025
    scopeWorkforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.
    Licensed beds by care type Β· 2022 Β· 2022-01-01–2022-12-31Preserved utilization workbook Β· Page 1-6 Β· row 94
    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute25
    psychiatric0
    chemical0
    skilledNursing0
    intermediateCare0
    developmentalCare0
    total25
    sourceRow94
    sourceIdAUR-2022
    Licensed beds by care type Β· 2023 Β· 2023-01-01–2023-12-31Preserved utilization workbook Β· Page 1-6 Β· row 94
    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute25
    psychiatric0
    chemical0
    skilledNursing0
    intermediateCare0
    developmentalCare0
    total25
    sourceRow94
    sourceIdAUR-2023
    Licensed beds by care type Β· 2024 Β· 2024-01-01–2024-12-31Preserved utilization workbook Β· Page 1-6 Β· row 95
    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute25
    psychiatric0
    chemical0
    skilledNursing0
    intermediateCare0
    developmentalCare0
    total25
    sourceRow95
    sourceIdAUR-2024
  • ED activity, specialty beds and diversion Β· records & history
    2022 Β· 2022-01-01–2022-12-31

    Download preserved workbook Β· Official source Β· HCAI 106184008 Β· source row 94

    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    sourceIdAUR-2022
    sourceRow94
    diversionReportedNo
    icuLicensed0
    nicuLicensed0
    perinatalLicensed4
    edStations8
    edNonAdmitVisits10710
    edAdmissions280
    diversionHoursβ€” UNKNOWN
    2023 Β· 2023-01-01–2023-12-31

    Download preserved workbook Β· Official source Β· HCAI 106184008 Β· source row 94

    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    sourceIdAUR-2023
    sourceRow94
    diversionReportedNo
    icuLicensed0
    nicuLicensed0
    perinatalLicensed4
    edStations8
    edNonAdmitVisits10859
    edAdmissions168
    diversionHoursβ€” UNKNOWN
    2024 Β· 2024-01-01–2024-12-31

    Download preserved workbook Β· Official source Β· HCAI 106184008 Β· source row 95

    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    sourceIdAUR-2024
    sourceRow95
    diversionReportedNo
    icuLicensed0
    nicuLicensed0
    perinatalLicensed4
    edStations8
    edNonAdmitVisits10824
    edAdmissions170
    diversionHoursβ€” UNKNOWN
  • CMS ED measures Β· records & history

    CMS 051320 Β· BANNER LASSEN MEDICAL CENTER Β· Download preserved CMS file Β· Official source

    OP_18b Β· Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Β· source row 16961
    Retained record fields
    FieldValue
    value116
    raw116
    sample363
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow16961
    measureNameAverage (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better
    OP_18c Β· Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Β· source row 16962
    Retained record fields
    FieldValue
    value142
    raw142
    sample16
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow16962
    measureNameAverage (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
    OP_18d Β· Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better Β· source row 16963
    Retained record fields
    FieldValue
    value250
    raw250
    sample23
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow16963
    measureNameAverage (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
    OP_22 Β· Left before being seen Β· source row 16964
    Retained record fields
    FieldValue
    value3
    raw3
    sample12082
    footnote
    start2024-01-01
    end2024-12-31
    sourceRow16964
    measureNameLeft before being seen
  • Ambulance offload Β· records & history

    Banner Lassen Medical Center Β· CEMSIS 20030 Β· unique normalized hospital / retained CMS name + EMS geography

    Download preserved report Β· Official report

    Record 1 Β· 2024-10
    Retained record fields
    FieldValue
    month2024-10
    minutes5
    offloadCount164
    countPage33
    rawTime0:05:00
    sourceIdEMSA-APOT-JUNE2025
    page21
    row26
    Record 2 Β· 2024-11
    Retained record fields
    FieldValue
    month2024-11
    minutes4.1
    offloadCount150
    countPage38
    rawTime0:04:06
    sourceIdEMSA-APOT-JUNE2025
    page21
    row26
    Record 3 Β· 2024-12
    Retained record fields
    FieldValue
    month2024-12
    minutes6
    offloadCount168
    countPage43
    rawTime0:06:00
    sourceIdEMSA-APOT-JUNE2025
    page21
    row26
    Record 4 Β· 2025-01
    Retained record fields
    FieldValue
    month2025-01
    minutes6
    offloadCount158
    countPage48
    rawTime0:06:00
    sourceIdEMSA-APOT-JUNE2025
    page21
    row26
    Record 5 Β· 2025-02
    Retained record fields
    FieldValue
    month2025-02
    minutes8
    offloadCount151
    countPage53
    rawTime0:08:00
    sourceIdEMSA-APOT-JUNE2025
    page21
    row26
    Record 6 Β· 2025-03
    Retained record fields
    FieldValue
    month2025-03
    minutes7.8
    offloadCount163
    countPage58
    rawTime0:07:48
    sourceIdEMSA-APOT-JUNE2025
    page21
    row26
  • CMS patient experience, infection, readmission & mortality records

    CMS 051320 Β· BANNER LASSEN MEDICAL CENTER Β· 1800 SPRING RIDGE DRIVE, SUSANVILLE 96130 Β· unique normalized address + city + ZIP

    Exact CMS records Β· reporting unit 051320
    MeasureReported valuePeriodSource / rowCMS footnotes
    H_COMP_1_A_PPatients who reported that their nurses "Always" communicated well802024-10-01–2025-09-30hcahps / 399866Fewer than 100 surveys
    H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wanted732024-01-01–2024-12-31responsiveness / 549006Fewer than 100 surveys
    HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)Not Available2024-10-01–2025-09-30hai / 2117513CMS cannot calculate
    HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases02024-10-01–2025-09-30hai / 21174None
    HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases0.0312024-10-01–2025-09-30hai / 21173None
    HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2117013CMS cannot calculate
    HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2117113CMS cannot calculate
    HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)Not Available2024-10-01–2025-09-30hai / 2118113CMS cannot calculate
    HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases02024-10-01–2025-09-30hai / 21180None
    HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases0.6542024-10-01–2025-09-30hai / 21179None
    HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2117613CMS cannot calculate
    HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2117713CMS cannot calculate
    HAI_3_SIRSSI - Colon SurgeryNot Available2024-10-01–2025-09-30hai / 2118713CMS cannot calculate
    HAI_3_NUMERATORSSI - Colon Surgery: Observed Cases02024-10-01–2025-09-30hai / 21186None
    HAI_3_ELIGCASESSSI - Colon Surgery: Predicted Cases0.0512024-10-01–2025-09-30hai / 21185None
    HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2118213CMS cannot calculate
    HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2118313CMS cannot calculate
    HAI_4_SIRSSI - Abdominal HysterectomyNot Available2024-10-01–2025-09-30hai / 2119312Not applicable
    HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed CasesNot Available2024-10-01–2025-09-30hai / 2119212Not applicable
    HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted CasesNot Available2024-10-01–2025-09-30hai / 2119112Not applicable
    HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2118812Not applicable
    HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2118912Not applicable
    HAI_5_SIRMRSA BacteremiaNot Available2024-10-01–2025-09-30hai / 2119913CMS cannot calculate
    HAI_5_NUMERATORMRSA Bacteremia: Observed Cases02024-10-01–2025-09-30hai / 21198None
    HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases0.0632024-10-01–2025-09-30hai / 21197None
    HAI_5_CILOWERMRSA Bacteremia: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2119413CMS cannot calculate
    HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2119513CMS cannot calculate
    HAI_6_SIRClostridium Difficile (C.Diff)Not Available2024-10-01–2025-09-30hai / 2120513CMS cannot calculate
    HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases02024-10-01–2025-09-30hai / 21204None
    HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases0.7732024-10-01–2025-09-30hai / 21203None
    HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2120013CMS cannot calculate
    HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2120113CMS cannot calculate
    READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission RateNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 82421Too few cases to report
    READM_30_HFHeart failure (HF) 30-Day Readmission Rate21CMS cohort: 31Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 8245None
    READM_30_PNPneumonia (PN) 30-Day Readmission Rate16.9CMS cohort: 75Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 8247None
    READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 82441Too few cases to report
    READM_30_CABGRate of readmission for CABGNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 82435No CMS result for this period
    READM_30_HIP_KNEERate of readmission after hip/knee replacementNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 82461Too few cases to report
    MORT_30_AMIDeath rate for heart attack patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 117641Too few cases to report
    MORT_30_HFDeath rate for heart failure patients12.1CMS cohort: 54Lower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 11767None
    MORT_30_PNDeath rate for pneumonia patients15.1CMS cohort: 100Lower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 11768None
    MORT_30_COPDDeath rate for COPD patients9.6CMS cohort: 33Lower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 11766None
    MORT_30_CABGDeath rate for CABG surgery patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 117655No CMS result for this period
    MORT_30_STKDeath rate for stroke patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30mortality / 117691Too few cases to report
    HAI_1_DOPCCentral Line Associated Bloodstream Infection: Number of Device Days1162024-10-01–2025-09-30hai / 21172None
    HAI_2_DOPCCatheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2682024-10-01–2025-09-30hai / 21178None
    HAI_3_DOPCSSI - Colon Surgery: Number of Procedures22024-10-01–2025-09-30hai / 21184None
    HAI_4_DOPCSSI - Abdominal Hysterectomy: Number of ProceduresNot Available2024-10-01–2025-09-30hai / 2119012Not applicable
    HAI_5_DOPCMRSA Bacteremia: Patient Days30392024-10-01–2025-09-30hai / 21196None
    HAI_6_DOPCClostridium Difficile (C.Diff): Patient Days27292024-10-01–2025-09-30hai / 21202None
    CMS footnote definitions Β· HCAHPS survey versions
  • 2022–2024 annual nursing history Β· source records & calculations
    HCAI 106184008 Β· annual financial reporting unit
    ReportReporting periodProductive RN hoursPatient daysContract RN hoursNursing hours
    20222022-01-01–2022-12-3174,0583,15924,956121,117
    20232023-01-01–2023-12-3176,3172,87317,742117,672
    20242024-01-01–2024-12-3187,6172,77910,165116,997

    RN hours per patient day: PRD_HR_RN Γ· DAY_TOT. Contract RN share: CNT_HR_RN Γ· (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

  • 2024 HCAI selected annual financial reports Β· RN hours and patient-day care mix Β· Preserved workbook
    RN comparison calculation & reporting scope

    Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.

    HCAI 106184008 Β· HADR 01-01-2024 to 12-31-2024 Β· row 44 Β· Audited Β· 2024-01-01–2024-12-31

    Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.

    Productive RN hours: 87,617 Γ· total patient days: 2,779

    • Acute care: 2,779 patient days
    • Psychiatric: 0 patient days
    • Chemical dependency: 0 patient days
    • Rehabilitation: 0 patient days
    • Long-term care: 0 patient days
    • Residential: 0 patient days
    Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
  • Oct 2024–Mar 2025 Β· EMSA ambulance offload history Β· page 21 Β· Preserved report
    Offload hospital identity & source times

    Banner Lassen Medical Center Β· NorCal Β· CEMSIS 20030 Β· unique normalized hospital / retained CMS name + EMS geography

    • Oct 2024: 0:05:00 Β· 90th percentile Β· 164 qualifying offloads Β· page 21 Β· count page 33
    • Nov 2024: 0:04:06 Β· 90th percentile Β· 150 qualifying offloads Β· page 21 Β· count page 38
    • Dec 2024: 0:06:00 Β· 90th percentile Β· 168 qualifying offloads Β· page 21 Β· count page 43
    • Jan 2025: 0:06:00 Β· 90th percentile Β· 158 qualifying offloads Β· page 21 Β· count page 48
    • Feb 2025: 0:08:00 Β· 90th percentile Β· 151 qualifying offloads Β· page 21 Β· count page 53
    • Mar 2025: 0:07:48 Β· 90th percentile Β· 163 qualifying offloads Β· page 21 Β· count page 58
  • CMS ED measures Β· reporting unit 051320 Β· BANNER LASSEN MEDICAL CENTER Β· Preserved file
    CMS values, dates & identity match

    1800 SPRING RIDGE DRIVE, SUSANVILLE 96130 Β· unique normalized address + city + ZIP

    • OP_18b: 116 Β· 2024-10-01–2025-09-30 Β· sample 363
    • OP_18c: 142 Β· 2024-10-01–2025-09-30 Β· sample 16
    • OP_18d: 250 Β· 2024-10-01–2025-09-30 Β· sample 23
    • OP_22: 3 Β· 2024-01-01–2024-12-31 Β· sample 12082
    Preserved hospital identities Β· CMS footnote definitions
  • 2022-01-01–2022-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2023-01-01–2023-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2024-01-01–2024-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2024 contract RN share calculation
    Nursing-hour denominator

    Contract RN hours Γ· (productive RN + productive LVN + productive aide + contract RN hours). HCAI fields: CNT_HR_RN Γ· (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

  • Productive FTE calculation Β· hours Γ· 2,080
  • 2024 HCAI annual financial / RN labor
  • 2025 California capacity record
All public source collections β†’
Evidence standards & methodology →↑ Back to snapshot
Research record, provenance & reporting scope
← Return to the statewide directory

Banner Lassen Medical Center

Lassen County Β· HCAI 106184008

Profile statusLISTED β€” NOT YET REVIEWEDDescriptive profile Β· two source layers2024 financial filing audited2024 workforce record available2025 capacity record available
What this page can show2024 nursing labor and 2025 capacity, reported separately.

What is reported?

This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

Reported RN labor87,617 productive RN hours.
87,617Hospital-wide productive RN hours Β· 2024
Contract RN share8.7% of reported RN labor.
8.7%Agency, registry, or contract RN share Β· 2024
Reported RN intensity31.5 RN hours per patient day.
31.5Hospital-wide annual proxy Β· 2024
Reported capacity24 staffed beds.
25 β†’ 24Available β†’ staffed beds Β· 2025

Where the numbers came from.

What changed in patient demand, staffed capacity, and permanent RN coverage during the same reporting periodβ€”and what happened on my unit?