🏥 USC Verdugo Hills Hospital

Los Angeles County · HCAI 106190818

1812 VERDUGO BOULEVARD, GLENDALE 91208

Open · Hospital facility · roster 2026-10-01

Acute care + psychiatric care reporting unit

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing · ↓ Decreasing · → Stable · Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, → stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

—: no matched comparison.

👩‍⚕️ RN staffing

Acute care + psychiatric care reporting unit · RN hours / patient day: 19.38↑
Productive RN hours: 592,671
RN-only FTEs · productive, calculated: 284.94

History & details →

✈️ Travelers / agency

Contract RN hours / reported nursing hours: — UNKNOWN
Contract RN hours: — UNKNOWN

History & details →

🛏️ Beds & capacity

🏥 Reported licensed beds: 158
🛏️ Reported staffed beds: 85—
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 158
❤️ Licensed ICU beds: 6
👶 Licensed NICU beds: 6
🤰 Licensed perinatal beds: 12
🚑 ED treatment stations: 13

Licensed care types · 2024 reporting unit

Acute care: 116
Psychiatric: 24
Skilled nursing / LTC: 18

History & details →

🚑 ED & hospital pressure

🚑 ED encounters · admitted + non-admitted: 26,855
🛏️ ED admissions: 4,119
⏱️ Median ED stay · excludes psych / transfers: 243 min↑
⏱️ Psychiatric / mental-health ED stay · median: 486 min↑
⏱️ ED stay before transfer · median: 622 min↑
🚑 Left before being seen: 5%↑
⏱️ Ambulance offload · 90th percentile: 49.8 min
🚨 Reported diversion hours: 3,312 hours
⏱️ Boarding / wait time: — UNKNOWN

History & details →

🔄 Services & changes

Documented service changes: Service review not documented

History & details →

👥 Turnover & working conditions

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation and contract records →

History & details →

💬 Patient experience

Nurses communicated well · Always: 76%↓
Help as soon as wanted · Always · legacy measure: 57%↓

History & details →

🦠 Infections · CMS ratios

Central-line bloodstream infections · CLABSI · SIR: 1.733↔CMS: no different from national benchmark
Catheter-associated urinary infections · CAUTI · SIR: 0.263↔CMS: no different from national benchmark
MRSA bloodstream infections · SIR: Not calculable
C. diff infections · SIR: 0.190↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery · SIR: Not calculable
Surgical-site infections · hysterectomy · SIR: Not calculable

History & details →

🏥 Readmissions & mortality

30-day readmissions

Heart attack: 14.2%↓
Heart failure: 21.6%↑
Pneumonia: 17%↓
COPD: 20.9%↑
Coronary bypass surgery: — UNKNOWN
Hip/knee replacement: 5.3%↓

30-day mortality

Heart attack: 12%↑
Heart failure: 7.4%↓
Pneumonia: 11.3%↓
COPD: 8.4%↓
Coronary bypass surgery: — UNKNOWN
Stroke: 10.8%↓

History & details →

📈 Workload & complete records

Patient days, discharges, care mix and workload history.

🔎 All sources →History & details →

Explore history & sources

Before you take the job

Open details

Charge-nurse patient assignment — UNKNOWN · charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source →

↑ Back to snapshot

👥 Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation & contract

RN overtime: UNKNOWN — no matched RN-specific hours
Current RN wage scale: UNKNOWN — no matched current scale
Orientation: UNKNOWN — no matched unit policy
Contract provisions: UNKNOWN — no executed local contract reviewed

↑ Back to snapshot

📈 Workload & patient demand

Open details

📈 Workload, Staffing & Capacity

2022–2024: ED encounters decreased from 27,486 to 26,855.

🚑 ED activity · ↓ 2.3%

ED history & measures → · 🔎 Sources →

↑ Back to snapshot

👩‍⚕️ RN Staffing

Open details

Annual RN labor inputs · all retained years

Annual financial reporting unit · source-reported inputs
Reporting period	Productive RN hours	Patient days	Filing status	Source
2021-07-01–2022-06-30	159,662	28,967	Audited	Preserved fileAPI record ID 428
2022-07-01–2023-06-30	393,883	29,830	Audited	Preserved fileAPI record ID 434
2023-07-01–2024-06-30	592,671	30,585	Audited	Preserved fileHADR 01-01-2024 to 12-31-2024 row 432

Full source records & reporting scope →

🔎 Records & complete history →

Acute care + psychiatric care reporting unit · RN hours / patient day

19.38

2023-07-01–2024-06-30📈 Trend: ↑ Increasing · 2022–2024

California peer comparison

Peer median: 14.85
Typical reported range · middle 50%: 11.14–19.49

RN hours / patient day · 191 audited 2024 reports

Mostly acute-care patient days

71.5% of this report’s patient days: acute care

Within the typical reported range

🔎 Comparison source & calculation

Productive RN hours

592,671

2023-07-01–2024-06-30

RN-only FTEs · productive, calculated

284.94

2023-07-01–2024-06-30 · productive RN hours ÷ 2,080

📈 RN hours per patient day · annual reports

RN hours per patient day · annual reports · RN hours / patient day
Period	RN hours / patient day
2022	5.51
2023	13.2
2024	19.38

2022–2024 pattern: RN hours per patient day went from 5.51 to 19.38.

↑ Back to snapshot

✈️ Travelers / Agency Nursing

Open details

🔎 Records & complete history →

Contract RN hours / reported nursing hours: — UNKNOWN
Contract RN hours: — UNKNOWN

📈 Historical trend: ⚠ Source conflict

↑ Back to snapshot

🛏️ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?

🏥 Licensed: Authorized bed capacity under the facility license.
🛏️ Staffed: Beds the hospital reports having personnel to operate during the reporting period.
⚙️ Operational: Beds open and equipped for patient care at a stated time.
📋 Reported available: The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.

🔎 Records & complete history →

Licensed beds by care type · 2024

🛏️ Acute care licensed beds: 116
🛏️ Psychiatric licensed beds: 24
🛏️ Skilled nursing / LTC licensed beds: 18
🏥 Total licensed beds · reporting unit: 158

🔎 2024 annual utilization · source & history

🏥 Reported licensed beds: 158
🛏️ Reported staffed beds: 85
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 158
❤️ Licensed ICU beds: 6
👶 Licensed NICU beds: 6
🤰 Licensed perinatal beds: 12
🚑 ED treatment stations: 13

📈 Licensed specialty-bed history

Licensed beds · annual utilization
Licensed beds	2022	2023	2024
❤️ ICU	6	6	6
👶 NICU	6	6	6
🤰 Perinatal	12	12	12

📈 ED treatment stations · December 31

ED treatment stations · December 31 · Stations
Period	Stations
2022	13
2023	13
2024	13

↑ Back to snapshot

🚑 ED & Hospital Pressure

Open details

🔎 Records & complete history →

🚑 ED encounters · admitted + non-admitted: 26,855
🛏️ ED admissions: 4,119
⏱️ Median ED stay · excludes psych / transfers: 243 min↑
⏱️ Psychiatric / mental-health ED stay · median: 486 min↑
⏱️ ED stay before transfer · median: 622 min↑
🚑 Left before being seen: 5%↑
⏱️ Ambulance offload · 90th percentile: 49.8 min
🚨 Reported diversion hours: 3,312 hours
⏱️ Boarding / wait time: — UNKNOWN

📈 Ambulance offload · 90th percentile · Oct 2024–Mar 2025

Ambulance offload · 90th percentile · Oct 2024–Mar 2025 · Minutes
Period	Minutes
Oct 2024	59.22
Nov 2024	38.82
Dec 2024	45.9
Jan 2025	59.4
Feb 2025	42
Mar 2025	34.6

📈 ED encounters · admitted + non-admitted

ED encounters · admitted + non-admitted · Encounters
Period	Encounters
2022	27,486
2023	28,989
2024	26,855

📈 Reported diversion hours

Reported diversion hours · Hours
Period	Hours
2022	4,850
2023	4,203
2024	3,312

↑ Back to snapshot

🔄 Services & Changes

Open details

Service review not documented

All documented service changes →↑ Back to snapshot

💬 Patient experience

Open details

Patient Experience

CMS reporting unit 050124 · USC VERDUGO HILLS HOSPITAL

Patients who answered “Always”

Nurses communicated well: 76%↓Below national rate 80% · numerical comparison
Received help as soon as wanted: 57%↓Below national rate 67% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🦠 Infections · CMS ratios

Open details

Infections · CMS

CMS reporting unit 050124 · USC VERDUGO HILLS HOSPITAL

Infections · standardized infection ratio (SIR)

Central-line bloodstream infections · CLABSI · SIR: 1.733↔CMS: no different from national benchmark
Catheter-associated urinary infections · CAUTI · SIR: 0.263↔CMS: no different from national benchmark
MRSA bloodstream infections · SIR: Not calculable
C. diff infections · SIR: 0.190↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery · SIR: Not calculable
Surgical-site infections · hysterectomy · SIR: Not calculable

🔎 Measure records & sources →

↑ Back to snapshot

🏥 Readmissions & mortality

Open details

Readmissions & Mortality

CMS reporting unit 050124 · USC VERDUGO HILLS HOSPITAL

Unplanned readmissions within 30 days

Heart attack: 14.2%↓Below national rate 14.4% · numerical comparison
Heart failure: 21.6%↑Above national rate 21.3% · numerical comparison
Pneumonia: 17%↓Below national rate 17.3% · numerical comparison
COPD: 20.9%↑Above national rate 20% · numerical comparison
Coronary bypass surgery: — UNKNOWN
Hip/knee replacement: 5.3%↓Below national rate 5.8% · numerical comparison

Deaths within 30 days

Heart attack: 12%↑Above national rate 11.9% · numerical comparison
Heart failure: 7.4%↓Below national rate 11.1% · numerical comparison
Pneumonia: 11.3%↓Below national rate 15.2% · numerical comparison
COPD: 8.4%↓Below national rate 8.6% · numerical comparison
Coronary bypass surgery: — UNKNOWN
Stroke: 10.8%↓Below national rate 11.9% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🔎 Sources

Open details

HCAI facility roster · 2026-10-01 · source row 182 · Retained roster
Download this hospital’s retained records and history (JSON)HCAI 106190818 · dates, source locators and original values included

RN labor and workload · records & history

RN trend comparison: eligible. Contract-share trend comparison: not included.

2022 · 2021-07-01–2022-06-30 · Audited

Download preserved source · Official source · API record ID 428

Field

Value

year

2022

begin

2021-07-01

end

2022-06-30

reportDays

365

filing

Audited

type

Comparable

sourceRecord

428

name

USC VERDUGO HILLS HOSPITAL

county

Los Angeles

rnHours

159662

patientDays

28967

ratio

5.511858321538302

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	159662
PRD_HR_LVN	8090
PRD_HR_AID	69085
CNT_HR_RN	0

nursingHours

236837

contractShare

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	20803
DAY_PSYCH	8164
DAY_CHEM	0
DAY_REHAB	0
DAY_LTC	0
DAY_RESDNT	0

2023 · 2022-07-01–2023-06-30 · Audited

Download preserved source · Official source · API record ID 434

Field

Value

year

2023

begin

2022-07-01

end

2023-06-30

reportDays

365

filing

Audited

type

Comparable

sourceRecord

434

name

USC VERDUGO HILLS HOSPITAL

county

Los Angeles

rnHours

393883

patientDays

29830

ratio

13.20425745893396

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	393883
PRD_HR_LVN	26079
PRD_HR_AID	150885
CNT_HR_RN	0

nursingHours

570847

contractShare

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	21251
DAY_PSYCH	8579
DAY_CHEM	0
DAY_REHAB	0
DAY_LTC	0
DAY_RESDNT	0

2024 · 2023-07-01–2024-06-30 · Audited

Download preserved source · Official source · HADR 01-01-2024 to 12-31-2024 row 432

Field

Value

year

2024

begin

2023-07-01

end

2024-06-30

reportDays

366

filing

Audited

type

Comparable

sourceRecord

432

name

USC VERDUGO HILLS HOSPITAL

county

Los Angeles

rnHours

592671

patientDays

30585

ratio

19.37783227072094

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	592671
PRD_HR_LVN	40659
PRD_HR_AID	228585
CNT_HR_RN	0

nursingHours

861915

contractShare

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	21860
DAY_PSYCH	8725
DAY_CHEM	0
DAY_REHAB	0
DAY_LTC	0
DAY_RESDNT	0

Current CNO profile record · reported labor fields

Preserved 2024 financial workbook

Retained record fields
Field	Value
rnHours	592671
contractHours	— UNKNOWN
contractShare	— UNKNOWN
rnPerPatientDay	19.37783
baseline	— UNKNOWN
history	CONFLICTING VALUES — HOLD
filing	Audited

Beds and capacity · records & history

Official facility identity, campus scope & licensed beds · 2026-10-01

Official HCAI roster · Retained source · row 182

Field

Value

officialName

USC VERDUGO HILLS HOSPITAL

county

Los Angeles

city

GLENDALE

address

1812 VERDUGO BOULEVARD

zip

91208

level

Parent Facility

category

General Acute Care Hospital

status

Open

statusEffective

1972-12-08

licensedBeds

128

erServiceLevel

Emergency - Basic

licenseNumber

930000173

rosterDate

2026-10-01

checkedOn

2026-10-12

sourceRow

182

officialUrl

https://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing

sourceFile

/downloads/coverage/hcai-current-20261001.json.gz

aliases

Open aliases

Record 1

USC VERDUGO HILLS HOSPITAL

Record 2

VERDUGO HILLS HOSPITAL D/P APH

parentId

— UNKNOWN

parentName

— UNKNOWN

cdphFacilityType

GENERAL ACUTE CARE HOSPITAL

crosswalkRows

Open crosswalkRows

Record 1

Retained record fields
Field	Value
_id	14363
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	930000187
LICENSE_NUMBER	930000173
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	12551
HCAI_ID	106190818
ASPEN_FACID	CA930000187
CCN	050124
NPI	1033716147
ASPEN_STATUS	ACTIVE
FACNAME	USC VERDUGO HILLS HOSPITAL
FAC_TYPE_DESCRIPTION	GENERAL ACUTE CARE HOSPITAL
FAC_FDR	GENERAL ACUTE CARE HOSPITAL
FAC_FAC_RELATIONSHIP	Parent
ELMS_PARENT_FACID	— UNKNOWN

Record 2

Retained record fields
Field	Value
_id	14518
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	930001555
LICENSE_NUMBER	930000173
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	12551
HCAI_ID	106190818
ASPEN_FACID	CA930000187
CCN	050124
NPI	1033716147
ASPEN_STATUS	ACTIVE
FACNAME	VERDUGO HILLS HOSPITAL D/P APH
FAC_TYPE_DESCRIPTION	ACUTE PSYCHIATRIC HOSPITAL
FAC_FDR	ACUTE PSYCHIATRIC HOSPITAL
FAC_FAC_RELATIONSHIP	Distinct Part
ELMS_PARENT_FACID	930000187

addedByCoverageAudit

false

Retained record fields
Field	Value
licensedBeds	158
staffedBeds	85
availableBeds	158
reportingYear	2025
scope	Workforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.

Licensed beds by care type · 2022 · 2022-01-01–2022-12-31

Preserved utilization workbook · Page 1-6 · row 179

Field

Value

year

2022

begin

2022-01-01

end

2022-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	116
psychiatric	24
chemical	0
skilledNursing	18
intermediateCare	0
developmentalCare	0

total

158

sourceRow

179

sourceId

AUR-2022

Licensed beds by care type · 2023 · 2023-01-01–2023-12-31

Preserved utilization workbook · Page 1-6 · row 179

Field

Value

year

2023

begin

2023-01-01

end

2023-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	116
psychiatric	24
chemical	0
skilledNursing	18
intermediateCare	0
developmentalCare	0

total

158

sourceRow

179

sourceId

AUR-2023

Licensed beds by care type · 2024 · 2024-01-01–2024-12-31

Preserved utilization workbook · Page 1-6 · row 180

Field

Value

year

2024

begin

2024-01-01

end

2024-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	116
psychiatric	24
chemical	0
skilledNursing	18
intermediateCare	0
developmentalCare	0

total

158

sourceRow

180

sourceId

AUR-2024

ED activity, specialty beds and diversion · records & history

2022 · 2022-01-01–2022-12-31

Download preserved workbook · Official source · HCAI 106190818 · source row 179

Retained record fields
Field	Value
year	2022
begin	2022-01-01
end	2022-12-31
operated	Yes
sourceId	AUR-2022
sourceRow	179
diversionReported	Yes
icuLicensed	6
nicuLicensed	6
perinatalLicensed	12
edStations	13
edNonAdmitVisits	23695
edAdmissions	3791
diversionHours	4850

2023 · 2023-01-01–2023-12-31

Download preserved workbook · Official source · HCAI 106190818 · source row 179

Retained record fields
Field	Value
year	2023
begin	2023-01-01
end	2023-12-31
operated	Yes
sourceId	AUR-2023
sourceRow	179
diversionReported	Yes
icuLicensed	6
nicuLicensed	6
perinatalLicensed	12
edStations	13
edNonAdmitVisits	25180
edAdmissions	3809
diversionHours	4203

2024 · 2024-01-01–2024-12-31

Download preserved workbook · Official source · HCAI 106190818 · source row 180

Retained record fields
Field	Value
year	2024
begin	2024-01-01
end	2024-12-31
operated	Yes
sourceId	AUR-2024
sourceRow	180
diversionReported	Yes
icuLicensed	6
nicuLicensed	6
perinatalLicensed	12
edStations	13
edNonAdmitVisits	22736
edAdmissions	4119
diversionHours	3312

CMS ED measures · records & history

CMS 050124 · USC VERDUGO HILLS HOSPITAL · Download preserved CMS file · Official source

OP_18b · Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better · source row 9840

Retained record fields
Field	Value
value	243
raw	243
sample	378
footnote
start	2024-10-01
end	2025-09-30
sourceRow	9840
measureName	Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better

OP_18c · Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better · source row 9841

Retained record fields
Field	Value
value	486
raw	486
sample	14
footnote
start	2024-10-01
end	2025-09-30
sourceRow	9841
measureName	Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better

OP_18d · Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better · source row 9842

Retained record fields
Field	Value
value	622
raw	622
sample	15
footnote
start	2024-10-01
end	2025-09-30
sourceRow	9842
measureName	Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better

OP_22 · Left before being seen · source row 9843

Retained record fields
Field	Value
value	5
raw	5
sample	29261
footnote
start	2024-01-01
end	2024-12-31
sourceRow	9843
measureName	Left before being seen

Ambulance offload · records & history

USC Verdugo Hills Hospital · CEMSIS 20518 · unique normalized hospital / retained CMS name + EMS geography

Download preserved report · Official report

Record 1 · 2024-10

Retained record fields
Field	Value
month	2024-10
minutes	59.21666666666667
offloadCount	153
countPage	29
rawTime	0:59:13
sourceId	EMSA-APOT-JUNE2025
page	21
row	8

Record 2 · 2024-11

Retained record fields
Field	Value
month	2024-11
minutes	38.81666666666667
offloadCount	175
countPage	35
rawTime	0:38:49
sourceId	EMSA-APOT-JUNE2025
page	21
row	8

Record 3 · 2024-12

Retained record fields
Field	Value
month	2024-12
minutes	45.9
offloadCount	193
countPage	40
rawTime	0:45:54
sourceId	EMSA-APOT-JUNE2025
page	21
row	8

Record 4 · 2025-01

Retained record fields
Field	Value
month	2025-01
minutes	59.4
offloadCount	187
countPage	45
rawTime	0:59:24
sourceId	EMSA-APOT-JUNE2025
page	21
row	8

Record 5 · 2025-02

Retained record fields
Field	Value
month	2025-02
minutes	42
offloadCount	170
countPage	50
rawTime	0:42:00
sourceId	EMSA-APOT-JUNE2025
page	21
row	8

Record 6 · 2025-03

Retained record fields
Field	Value
month	2025-03
minutes	34.6
offloadCount	170
countPage	55
rawTime	0:34:36
sourceId	EMSA-APOT-JUNE2025
page	21
row	8

Latest retained offload record · 2026-01

Retained record fields
Field	Value
month	2026-01
minutes	49.8
rawTime	0:49:48
offloadCount	253
standardMinutes	30
rawStandard	0:30:00
compliantPercent	81.8
sourceId	EMSA-APOT-FEB2026
page	5
rawLine	Los Angeles County EMS Agency 20518 USC Verdugo Hills Hospital 253 0:49:48 0:30:00 0:19:48 81.8%

CMS patient experience, infection, readmission & mortality records

CMS 050124 · USC VERDUGO HILLS HOSPITAL · 1812 VERDUGO BLVD, GLENDALE 91208 · unique normalized address + city + ZIP

Unplanned Hospital Visits - National · Preserved national benchmarks · SHA-256 42db9aba1b194c9c65cbba3db83a990ffa653795d38a037bc660f12f58fecf98
Complications and Deaths - National · Preserved national benchmarks · SHA-256 b5e488f242f3e577db0e5cc8223bf2964cf914b424464fba95976e2931d15dc6
Patient survey (HCAHPS) - National · Preserved national benchmarks · SHA-256 1168d562ee10f94eaef2d29e4e8571a9be912c6e27b8dc37b215ad4300d0d6ed
Timely and Effective Care - National · Preserved national benchmarks · SHA-256 9a9201b989acb29177312caf5c9340cf5c07bc7469f58a15b80fbc7eab3636de
HCAHPS National · November 26, 2025 archive · Preserved national benchmarks · SHA-256 4b9d43013c67022783fd5cb4fc12fb8076afb084cc774644586093d1843f04af
HCAHPS · nurse communication · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: b70e598f29552df302e30ed649d178abd1b3d3c868ae97cf8e55453dd33898fc
Gzip SHA-256: 95684a71416b383524c79ad0c7ad112622e632df97f33dbc1d701827eeff04a9
HCAHPS · legacy responsiveness · released 2025-11-26 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: c11338a55a9ee674566493fe8abde8748d2809163e86de100bc45aaa382d8751
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Healthcare-associated infections · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
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CMS unplanned readmissions · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
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CMS 30-day mortality · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
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Gzip SHA-256: 04b606e8f24603cc6711bd630abc02fee2ee707d81a529360c72433806b180ce

Exact CMS records · reporting unit 050124
Measure	Reported value	Period	Source / row	CMS footnotes
H_COMP_1_A_PPatients who reported that their nurses "Always" communicated well	76	2024-10-01–2025-09-30	hcahps / 23190	None
H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wanted	57	2024-01-01–2024-12-31	responsiveness / 31836	None
HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)	1.733	2024-10-01–2025-09-30	hai / 12283	None
HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3	2024-10-01–2025-09-30	hai / 12282	None
HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.731	2024-10-01–2025-09-30	hai / 12281	None
HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.441	2024-10-01–2025-09-30	hai / 12278	None
HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	4.717	2024-10-01–2025-09-30	hai / 12279	None
HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)	0.263	2024-10-01–2025-09-30	hai / 12289	None
HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1	2024-10-01–2025-09-30	hai / 12288	None
HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.802	2024-10-01–2025-09-30	hai / 12287	None
HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.013	2024-10-01–2025-09-30	hai / 12284	None
HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.297	2024-10-01–2025-09-30	hai / 12285	None
HAI_3_SIRSSI - Colon Surgery	Not Available	2024-10-01–2025-09-30	hai / 12295	13CMS cannot calculate
HAI_3_NUMERATORSSI - Colon Surgery: Observed Cases	0	2024-10-01–2025-09-30	hai / 12294	None
HAI_3_ELIGCASESSSI - Colon Surgery: Predicted Cases	0.656	2024-10-01–2025-09-30	hai / 12293	None
HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 12290	13CMS cannot calculate
HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 12291	13CMS cannot calculate
HAI_4_SIRSSI - Abdominal Hysterectomy	Not Available	2024-10-01–2025-09-30	hai / 12301	13CMS cannot calculate
HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed Cases	0	2024-10-01–2025-09-30	hai / 12300	None
HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted Cases	0.391	2024-10-01–2025-09-30	hai / 12299	None
HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 12296	13CMS cannot calculate
HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 12297	13CMS cannot calculate
HAI_5_SIRMRSA Bacteremia	Not Available	2024-10-01–2025-09-30	hai / 12307	13CMS cannot calculate
HAI_5_NUMERATORMRSA Bacteremia: Observed Cases	2	2024-10-01–2025-09-30	hai / 12306	None
HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases	0.965	2024-10-01–2025-09-30	hai / 12305	None
HAI_5_CILOWERMRSA Bacteremia: Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 12302	13CMS cannot calculate
HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 12303	13CMS cannot calculate
HAI_6_SIRClostridium Difficile (C.Diff)	0.190	2024-10-01–2025-09-30	hai / 12313	None
HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases	3	2024-10-01–2025-09-30	hai / 12312	None
HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases	15.820	2024-10-01–2025-09-30	hai / 12311	None
HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence Limit	0.048	2024-10-01–2025-09-30	hai / 12308	None
HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence Limit	0.516	2024-10-01–2025-09-30	hai / 12309	None
READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission Rate	14.2CMS cohort: 48Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 4784	None
READM_30_HFHeart failure (HF) 30-Day Readmission Rate	21.6CMS cohort: 273Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 4787	None
READM_30_PNPneumonia (PN) 30-Day Readmission Rate	17CMS cohort: 392Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 4789	None
READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patients	20.9CMS cohort: 90Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 4786	None
READM_30_CABGRate of readmission for CABG	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 4785	5No CMS result for this period
READM_30_HIP_KNEERate of readmission after hip/knee replacement	5.3CMS cohort: 25Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 4788	None
MORT_30_AMIDeath rate for heart attack patients	12CMS cohort: 48Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 6824	None
MORT_30_HFDeath rate for heart failure patients	7.4CMS cohort: 246Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 6827	None
MORT_30_PNDeath rate for pneumonia patients	11.3CMS cohort: 343Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 6828	None
MORT_30_COPDDeath rate for COPD patients	8.4CMS cohort: 73Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 6826	None
MORT_30_CABGDeath rate for CABG surgery patients	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 6825	5No CMS result for this period
MORT_30_STKDeath rate for stroke patients	10.8CMS cohort: 70Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	mortality / 6829	None
HAI_1_DOPCCentral Line Associated Bloodstream Infection: Number of Device Days	1838	2024-10-01–2025-09-30	hai / 12280	None
HAI_2_DOPCCatheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3788	2024-10-01–2025-09-30	hai / 12286	None
HAI_3_DOPCSSI - Colon Surgery: Number of Procedures	26	2024-10-01–2025-09-30	hai / 12292	None
HAI_4_DOPCSSI - Abdominal Hysterectomy: Number of Procedures	41	2024-10-01–2025-09-30	hai / 12298	None
HAI_5_DOPCMRSA Bacteremia: Patient Days	23539	2024-10-01–2025-09-30	hai / 12304	None
HAI_6_DOPCClostridium Difficile (C.Diff): Patient Days	23365	2024-10-01–2025-09-30	hai / 12310	None

CMS footnote definitions · HCAHPS survey versions

2022–2024 annual nursing history · source records & calculations

HCAI 106190818 · annual financial reporting unit
Report	Reporting period	Productive RN hours	Patient days	Nursing hours
2022	2021-07-01–2022-06-30	159,662	28,967	236,837
2023	2022-07-01–2023-06-30	393,883	29,830	570,847
2024	2023-07-01–2024-06-30	592,671	30,585	861,915

RN hours per patient day: PRD_HR_RN ÷ DAY_TOT. Contract RN share: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

2022 HCAI annual financial records · Preserved source · API record ID 428 · Audited · ComparableSHA-256: a79841850b69181682634b9cf5baafc9886fc80761f7ef7bd18281d87c488e8e
2023 HCAI annual financial records · Preserved source · API record ID 434 · Audited · ComparableSHA-256: 50ecefcc9e0613b9c65c7f292acbb5ea45d82205d0ec651ee7a42c153143a4ba
2024 HCAI annual financial records · Preserved source · HADR 01-01-2024 to 12-31-2024 row 432 · Audited · ComparableSHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26

Licensed care categories · 2022–2024 history & source rows
Licensed beds · annual utilization reporting unit
Care type 2022 2023 2024
Acute care 116 116 116
Psychiatric 24 24 24
Skilled nursing / LTC 18 18 18
Reported total 158 158 158
- 2022 preserved utilization workbook · Page 1-6 · row 179 · HCAI 106190818
- 2023 preserved utilization workbook · Page 1-6 · row 179 · HCAI 106190818
- 2024 preserved utilization workbook · Page 1-6 · row 180 · HCAI 106190818
2024 HCAI selected annual financial reports · RN hours and patient-day care mix · Preserved workbook
RN comparison calculation & reporting scope
Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.
HCAI 106190818 · HADR 01-01-2024 to 12-31-2024 · row 432 · Audited · 2023-07-01–2024-06-30
Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.
Productive RN hours: 592,671 ÷ total patient days: 30,585
- Acute care: 21,860 patient days
- Psychiatric: 8,725 patient days
- Chemical dependency: 0 patient days
- Rehabilitation: 0 patient days
- Long-term care: 0 patient days
- Residential: 0 patient days
Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
Oct 2024–Mar 2025 · EMSA ambulance offload history · page 21 · Preserved report
Offload hospital identity & source times
USC Verdugo Hills Hospital · Los Angeles · CEMSIS 20518 · unique normalized hospital / retained CMS name + EMS geography
- Oct 2024: 0:59:13 · 90th percentile · 153 qualifying offloads · page 21 · count page 29
- Nov 2024: 0:38:49 · 90th percentile · 175 qualifying offloads · page 21 · count page 35
- Dec 2024: 0:45:54 · 90th percentile · 193 qualifying offloads · page 21 · count page 40
- Jan 2025: 0:59:24 · 90th percentile · 187 qualifying offloads · page 21 · count page 45
- Feb 2025: 0:42:00 · 90th percentile · 170 qualifying offloads · page 21 · count page 50
- Mar 2025: 0:34:36 · 90th percentile · 170 qualifying offloads · page 21 · count page 55
Jan 2026: 0:49:48 · 253 qualifying offloads · local standard 0:30:00 · 81.8% within standard · page 5
Jan 2026 · EMSA hospital offload exceedance table · page 5 · Preserved report
CMS ED measures · reporting unit 050124 · USC VERDUGO HILLS HOSPITAL · Preserved file
CMS values, dates & identity match
1812 VERDUGO BLVD, GLENDALE 91208 · unique normalized address + city + ZIP
- OP_18b: 243 · 2024-10-01–2025-09-30 · sample 378
- OP_18c: 486 · 2024-10-01–2025-09-30 · sample 14
- OP_18d: 622 · 2024-10-01–2025-09-30 · sample 15
- OP_22: 5 · 2024-01-01–2024-12-31 · sample 29261
Preserved hospital identities · CMS footnote definitions
2022-01-01–2022-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2023-01-01–2023-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024-01-01–2024-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
Productive FTE calculation · hours ÷ 2,080
2024 HCAI annual financial / RN labor
2025 California capacity record

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Evidence standards & methodology →↑ Back to snapshot

Research record, provenance & reporting scope

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Public Record Profile · No state call

Usc Verdugo Hills Hospital

Los Angeles County · HCAI 106190818

Profile statusLISTED — NOT YET REVIEWEDDescriptive profile · two source layers2024 financial filing audited2024 workforce record available2025 capacity record available

What this page can show2024 nursing labor and 2025 capacity, reported separately.

What the public record reports

What is reported?

This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

Reported RN labor592,671 productive RN hours.

592,671Hospital-wide productive RN hours · 2024

Contract RN shareNo matched contract-RN share

UnknownAgency, registry, or contract RN share · 2024

Reported RN intensity19.4 RN hours per patient day.

19.4Hospital-wide annual proxy · 2024

Reported capacity85 staffed beds.

158 → 85Available → staffed beds · 2025

Evidence trail

Where the numbers came from.

Facility identity

CLEAR — UNIQUE ID MATCH. This page is anchored to HCAI facility ID 106190818.

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Workforce source

2024 productive RN hours and contract-RN measures come from the HCAI hospital financial/workforce reporting layer.

Open HCAI hospital financials ↗

Capacity source

2025 licensed, available, and staffed-bed records are a separate capacity layer with its own reporting scope.

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Next evidence step

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Use the gap

What changed in patient demand, staffed capacity, and permanent RN coverage during the same reporting period—and what happened on my unit?

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Care type	2022	2023	2024
Acute care	116	116	116
Psychiatric	24	24	24
Skilled nursing / LTC	18	18	18
Reported total	158	158	158