🏥 Desert Regional Medical Center

Riverside County · HCAI 106331164

1150 NORTH INDIAN CANYON DRIVE, PALM SPRINGS 92262

Open · Hospital facility · roster 2026-10-01

Acute care + LTC + other care reporting unit

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing · ↓ Decreasing · → Stable · Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, → stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

—: no matched comparison.

👩‍⚕️ RN staffing

Acute care + LTC + other care reporting unit · RN hours / patient day: 14.03↓
Productive RN hours: 1,466,557
RN-only FTEs · productive, calculated: 705.08

History & details →

✈️ Travelers / agency

Contract RN hours / reported nursing hours: 3.3%↓
Contract RN hours: 63,283

History & details →

🛏️ Beds & capacity

🏥 Campus licensed beds: 385
🛏️ Reported staffed beds: 293—
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 327
❤️ Licensed ICU beds: 23
👶 Licensed NICU beds: 30
🤰 Licensed perinatal beds: 28
🚑 ED treatment stations: 42

Licensed care types · 2024 reporting unit

Acute care: 353
Skilled nursing / LTC: 32

History & details →

🚑 ED & hospital pressure

🚑 ED encounters · admitted + non-admitted: 60,935
🛏️ ED admissions: 11,416
⏱️ Median ED stay · excludes psych / transfers: 178 min↑
⏱️ Psychiatric / mental-health ED stay · median: 234 min↓
🚑 Left before being seen: 2%↔
⏱️ Ambulance offload · 90th percentile: 22.03 min
🚨 Reported diversion hours: 251 hours
⏱️ Boarding / wait time: — UNKNOWN

History & details →

🔄 Services & changes

Documented service changes: Service review not documented

History & details →

👥 Turnover & working conditions

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation and contract records →

History & details →

💬 Patient experience

Nurses communicated well · Always: 74%↓
Help as soon as wanted · Always · legacy measure: 62%↓

History & details →

🦠 Infections · CMS ratios

Central-line bloodstream infections · CLABSI · SIR: 0.286↓CMS: lower than national benchmark · better
Catheter-associated urinary infections · CAUTI · SIR: 0.899↔CMS: no different from national benchmark
MRSA bloodstream infections · SIR: 1.138↔CMS: no different from national benchmark
C. diff infections · SIR: 0.398↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery · SIR: 1.022↔CMS: no different from national benchmark
Surgical-site infections · hysterectomy · SIR: Not calculable

History & details →

🏥 Readmissions & mortality

30-day readmissions

Heart attack: 14%↓
Heart failure: 22.5%↑
Pneumonia: 17.8%↑
COPD: 21.3%↑
Coronary bypass surgery: 10.7%↓
Hip/knee replacement: 6.5%↑

30-day mortality

Heart attack: 13.9%↑
Heart failure: 13.9%↑
Pneumonia: 16.7%↑
COPD: 10.6%↑
Coronary bypass surgery: — UNKNOWN
Stroke: 13.7%↑

History & details →

📈 Workload & complete records

Patient days, discharges, care mix and workload history.

🔎 All sources →History & details →

Explore history & sources

Before you take the job

Open details

Charge-nurse patient assignment — UNKNOWN · charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source →
RN hours / patient day: 14.03 · 2024Who covers call-outs and breaks on this unit?Source →
Contract RN share of nursing hours: 3.3% · 2024How many agency RNs are here now? How long is orientation?Source →
Current unit turnover / vacancies — UNKNOWNWhat is this unit’s RN turnover over the last year? How many RN vacancies?Source →

↑ Back to snapshot

👥 Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation & contract

RN overtime: UNKNOWN — no matched RN-specific hours
Current RN wage scale: UNKNOWN — no matched current scale
Orientation: UNKNOWN — no matched unit policy
Contract provisions: UNKNOWN — no executed local contract reviewed

↑ Back to snapshot

📈 Workload & patient demand

Open details

📈 Workload, Staffing & Capacity

2022–2024: ED encounters increased from 60,172 to 60,935.

🚑 ED activity · ↑ 1.3%

ED history & measures → · 🔎 Sources →

↑ Back to snapshot

👩‍⚕️ RN Staffing

Open details

Annual RN labor inputs · all retained years

Annual financial reporting unit · source-reported inputs
Reporting period	Productive RN hours	Contract RN hours	Patient days	Filing status	Source
2022-01-01–2022-12-31	1,507,426	184,139	99,626	Audited	Preserved fileAPI record ID 98
2023-01-01–2023-12-31	1,409,125	119,037	101,221	Audited	Preserved fileAPI record ID 97
2024-01-01–2024-12-31	1,466,557	63,283	104,499	Audited	Preserved fileHADR 01-01-2024 to 12-31-2024 row 98

Full source records & reporting scope →

🔎 Records & complete history →

Acute care + LTC + other care reporting unit · RN hours / patient day

14.03

2024-01-01–2024-12-31📈 Trend: ↓ Decreasing · 2022–2024

California peer comparison

Peer median: 14.85
Typical reported range · middle 50%: 11.14–19.49

RN hours / patient day · 191 audited 2024 reports

Mostly acute-care patient days

92.1% of this report’s patient days: acute care

Within the typical reported range

🔎 Comparison source & calculation

Productive RN hours

1,466,557

2024-01-01–2024-12-31

RN-only FTEs · productive, calculated

705.08

2024-01-01–2024-12-31 · productive RN hours ÷ 2,080

📈 RN hours per patient day · annual reports

RN hours per patient day · annual reports · RN hours / patient day
Period	RN hours / patient day
2022	15.13
2023	13.92
2024	14.03

2022–2024 pattern: RN hours per patient day went from 15.13 to 14.03.

↑ Back to snapshot

✈️ Travelers / Agency Nursing

Open details

🔎 Records & complete history →

Contract RN hours / reported nursing hours: 3.3%
Contract RN hours: 63,283

📈 Contract RN share of nursing hours · annual reports

Contract RN share of nursing hours · annual reports · % of nursing hours
Period	% of nursing hours
2022	8.56
2023	6.13
2024	3.28

2022–2024 pattern: contract RN share went from 8.6% to 3.3%.

2018–2019 baseline: 4.9%.

↑ Back to snapshot

🛏️ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?

🏥 Licensed: Authorized bed capacity under the facility license.
🛏️ Staffed: Beds the hospital reports having personnel to operate during the reporting period.
⚙️ Operational: Beds open and equipped for patient care at a stated time.
📋 Reported available: The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.

🔎 Records & complete history →

Licensed beds by care type · 2024

🛏️ Acute care licensed beds: 353
🛏️ Skilled nursing / LTC licensed beds: 32
🏥 Total licensed beds · reporting unit: 385

🔎 2024 annual utilization · source & history

🏥 Campus licensed beds: 385
🛏️ Reported staffed beds: 293
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 327
❤️ Licensed ICU beds: 23
👶 Licensed NICU beds: 30
🤰 Licensed perinatal beds: 28
🚑 ED treatment stations: 42

📈 Licensed specialty-bed history

Licensed beds · annual utilization
Licensed beds	2022	2023	2024
❤️ ICU	23	23	23
👶 NICU	30	30	30
🤰 Perinatal	28	28	28

📈 ED treatment stations · December 31

ED treatment stations · December 31 · Stations
Period	Stations
2022	29
2023	27
2024	42

↑ Back to snapshot

🚑 ED & Hospital Pressure

Open details

🔎 Records & complete history →

🚑 ED encounters · admitted + non-admitted: 60,935
🛏️ ED admissions: 11,416
⏱️ Median ED stay · excludes psych / transfers: 178 min↑
⏱️ Psychiatric / mental-health ED stay · median: 234 min↓
🚑 Left before being seen: 2%↔
⏱️ Ambulance offload · 90th percentile: 22.03 min
🚨 Reported diversion hours: 251 hours
⏱️ Boarding / wait time: — UNKNOWN

📈 Ambulance offload · 90th percentile · Oct 2024–Mar 2025

Ambulance offload · 90th percentile · Oct 2024–Mar 2025 · Minutes
Period	Minutes
Oct 2024	21.08
Nov 2024	21.8
Dec 2024	21.3
Jan 2025	24.53
Feb 2025	26.92
Mar 2025	22.03

📈 ED encounters · admitted + non-admitted

ED encounters · admitted + non-admitted · Encounters
Period	Encounters
2022	60,172
2023	60,936
2024	60,935

📈 Reported diversion hours

Reported diversion hours · Hours
Period	Hours
2022	570
2023	527
2024	251

↑ Back to snapshot

🔄 Services & Changes

Open details

Service review not documented

All documented service changes →↑ Back to snapshot

💬 Patient experience

Open details

Patient Experience

CMS reporting unit 050243 · DESERT REGIONAL MEDICAL CENTER

Patients who answered “Always”

Nurses communicated well: 74%↓Below national rate 80% · numerical comparison
Received help as soon as wanted: 62%↓Below national rate 67% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🦠 Infections · CMS ratios

Open details

Infections · CMS

CMS reporting unit 050243 · DESERT REGIONAL MEDICAL CENTER

Infections · standardized infection ratio (SIR)

Central-line bloodstream infections · CLABSI · SIR: 0.286↓CMS: lower than national benchmark · better
Catheter-associated urinary infections · CAUTI · SIR: 0.899↔CMS: no different from national benchmark
MRSA bloodstream infections · SIR: 1.138↔CMS: no different from national benchmark
C. diff infections · SIR: 0.398↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery · SIR: 1.022↔CMS: no different from national benchmark
Surgical-site infections · hysterectomy · SIR: Not calculable

🔎 Measure records & sources →

↑ Back to snapshot

🏥 Readmissions & mortality

Open details

Readmissions & Mortality

CMS reporting unit 050243 · DESERT REGIONAL MEDICAL CENTER

Unplanned readmissions within 30 days

Heart attack: 14%↓Below national rate 14.4% · numerical comparison
Heart failure: 22.5%↑Above national rate 21.3% · numerical comparison
Pneumonia: 17.8%↑Above national rate 17.3% · numerical comparison
COPD: 21.3%↑Above national rate 20% · numerical comparison
Coronary bypass surgery: 10.7%↓Below national rate 11% · numerical comparison
Hip/knee replacement: 6.5%↑Above national rate 5.8% · numerical comparison

Deaths within 30 days

Heart attack: 13.9%↑Above national rate 11.9% · numerical comparison
Heart failure: 13.9%↑Above national rate 11.1% · numerical comparison
Pneumonia: 16.7%↑Above national rate 15.2% · numerical comparison
COPD: 10.6%↑Above national rate 8.6% · numerical comparison
Coronary bypass surgery: — UNKNOWN
Stroke: 13.7%↑Above national rate 11.9% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🔎 Sources

Open details

HCAI facility roster · 2026-10-01 · source row 287 · Retained roster
Download this hospital’s retained records and history (JSON)HCAI 106331164 · dates, source locators and original values included

RN labor and workload · records & history

RN trend comparison: eligible. Contract-share trend comparison: eligible.

2022 · 2022-01-01–2022-12-31 · Audited

Download preserved source · Official source · API record ID 98

Field

Value

year

2022

begin

2022-01-01

end

2022-12-31

reportDays

365

filing

Audited

type

Comparable

sourceRecord

name

DESERT REGIONAL MEDICAL CENTER

county

Riverside

rnHours

1507426

patientDays

99626

ratio

15.130849376668742

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1507426
PRD_HR_LVN	40416
PRD_HR_AID	418579
CNT_HR_RN	184139

nursingHours

2150560

contractShare

0.08562374451305707

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	91359
DAY_PSYCH	0
DAY_CHEM	0
DAY_REHAB	2386
DAY_LTC	5881
DAY_RESDNT	0

2023 · 2023-01-01–2023-12-31 · Audited

Download preserved source · Official source · API record ID 97

Field

Value

year

2023

begin

2023-01-01

end

2023-12-31

reportDays

365

filing

Audited

type

Comparable

sourceRecord

name

DESERT REGIONAL MEDICAL CENTER

county

Riverside

rnHours

1409125

patientDays

101221

ratio

13.921271277699292

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1409125
PRD_HR_LVN	34086
PRD_HR_AID	381044
CNT_HR_RN	119037

nursingHours

1943292

contractShare

0.06125533373265572

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	94831
DAY_PSYCH	0
DAY_CHEM	0
DAY_REHAB	2285
DAY_LTC	4105
DAY_RESDNT	0

2024 · 2024-01-01–2024-12-31 · Audited

Download preserved source · Official source · HADR 01-01-2024 to 12-31-2024 row 98

Field

Value

year

2024

begin

2024-01-01

end

2024-12-31

reportDays

366

filing

Audited

type

Comparable

sourceRecord

name

DESERT REGIONAL MEDICAL CENTER

county

Riverside

rnHours

1466557

patientDays

104499

ratio

14.034172575814123

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1466557
PRD_HR_LVN	29196
PRD_HR_AID	370909
CNT_HR_RN	63283

nursingHours

1929945

contractShare

0.032790053602563804

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	96261
DAY_PSYCH	0
DAY_CHEM	0
DAY_REHAB	2353
DAY_LTC	5885
DAY_RESDNT	0

Current CNO profile record · reported labor fields

Preserved 2024 financial workbook

Retained record fields
Field	Value
rnHours	1466557
contractHours	63283
contractShare	0.03279
rnPerPatientDay	14.03417
baseline	0.04865
history	UNIQUE
filing	Audited

Beds and capacity · records & history

Official facility identity, campus scope & licensed beds · 2026-10-01

Official HCAI roster · Retained source · row 287

Field

Value

officialName

DESERT REGIONAL MEDICAL CENTER

county

Riverside

city

PALM SPRINGS

address

1150 NORTH INDIAN CANYON DRIVE

zip

92262

level

Parent Facility

category

General Acute Care Hospital

status

Open

statusEffective

1951-09-20

licensedBeds

385

erServiceLevel

Emergency - Comprehensive

licenseNumber

250000139

rosterDate

2026-10-01

checkedOn

2026-10-12

sourceRow

287

officialUrl

https://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing

sourceFile

/downloads/coverage/hcai-current-20261001.json.gz

aliases

Open aliases

Record 1

DESERT REGIONAL MEDICAL CENTER

Record 2

DESERT REGIONAL MEDICAL CENTER D/P SNF

parentId

— UNKNOWN

parentName

— UNKNOWN

cdphFacilityType

GENERAL ACUTE CARE HOSPITAL

crosswalkRows

Open crosswalkRows

Record 1

Retained record fields
Field	Value
_id	3485
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	250000008
LICENSE_NUMBER	250000139
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	10537
HCAI_ID	106331164
ASPEN_FACID	250000008
CCN	050243
NPI	1104856095
ASPEN_STATUS	ACTIVE
FACNAME	DESERT REGIONAL MEDICAL CENTER
FAC_TYPE_DESCRIPTION	GENERAL ACUTE CARE HOSPITAL
FAC_FDR	GENERAL ACUTE CARE HOSPITAL
FAC_FAC_RELATIONSHIP	Parent
ELMS_PARENT_FACID	— UNKNOWN

Record 2

Retained record fields
Field	Value
_id	3583
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	250000857
LICENSE_NUMBER	250000139
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	10537
HCAI_ID	106331164
ASPEN_FACID	CA240000857
CCN	555417
NPI	— UNKNOWN
ASPEN_STATUS	ACTIVE
FACNAME	DESERT REGIONAL MEDICAL CENTER D/P SNF
FAC_TYPE_DESCRIPTION	SKILLED NURSING FACILITY
FAC_FDR	SKILLED NURSING FACILITY
FAC_FAC_RELATIONSHIP	Distinct Part
ELMS_PARENT_FACID	250000008

addedByCoverageAudit

false

Official campus record

Retained record fields
Field	Value
licensedBeds	385
staffedBeds	293
availableBeds	327
reportingYear	2025
scope	Expanded facility review: official HCAI identity, audited workforce filing, capacity source, historical match, and reporting scope checked.

Licensed beds by care type · 2022 · 2022-01-01–2022-12-31

Preserved utilization workbook · Page 1-6 · row 281

Field

Value

year

2022

begin

2022-01-01

end

2022-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	353
psychiatric	0
chemical	0
skilledNursing	32
intermediateCare	0
developmentalCare	0

total

385

sourceRow

281

sourceId

AUR-2022

Licensed beds by care type · 2023 · 2023-01-01–2023-12-31

Preserved utilization workbook · Page 1-6 · row 282

Field

Value

year

2023

begin

2023-01-01

end

2023-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	353
psychiatric	0
chemical	0
skilledNursing	32
intermediateCare	0
developmentalCare	0

total

385

sourceRow

282

sourceId

AUR-2023

Licensed beds by care type · 2024 · 2024-01-01–2024-12-31

Preserved utilization workbook · Page 1-6 · row 280

Field

Value

year

2024

begin

2024-01-01

end

2024-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	353
psychiatric	0
chemical	0
skilledNursing	32
intermediateCare	0
developmentalCare	0

total

385

sourceRow

280

sourceId

AUR-2024

ED activity, specialty beds and diversion · records & history

2022 · 2022-01-01–2022-12-31

Download preserved workbook · Official source · HCAI 106331164 · source row 281

Retained record fields
Field	Value
year	2022
begin	2022-01-01
end	2022-12-31
operated	Yes
sourceId	AUR-2022
sourceRow	281
diversionReported	Yes
icuLicensed	23
nicuLicensed	30
perinatalLicensed	28
edStations	29
edNonAdmitVisits	49778
edAdmissions	10394
diversionHours	570

2023 · 2023-01-01–2023-12-31

Download preserved workbook · Official source · HCAI 106331164 · source row 282

Retained record fields
Field	Value
year	2023
begin	2023-01-01
end	2023-12-31
operated	Yes
sourceId	AUR-2023
sourceRow	282
diversionReported	Yes
icuLicensed	23
nicuLicensed	30
perinatalLicensed	28
edStations	27
edNonAdmitVisits	50017
edAdmissions	10919
diversionHours	527

2024 · 2024-01-01–2024-12-31

Download preserved workbook · Official source · HCAI 106331164 · source row 280

Retained record fields
Field	Value
year	2024
begin	2024-01-01
end	2024-12-31
operated	Yes
sourceId	AUR-2024
sourceRow	280
diversionReported	Yes
icuLicensed	23
nicuLicensed	30
perinatalLicensed	28
edStations	42
edNonAdmitVisits	49519
edAdmissions	11416
diversionHours	251

CMS ED measures · records & history

CMS 050243 · DESERT REGIONAL MEDICAL CENTER · Download preserved CMS file · Official source

OP_18b · Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better · source row 11289

Retained record fields
Field	Value
value	178
raw	178
sample	468
footnote
start	2024-10-01
end	2025-09-30
sourceRow	11289
measureName	Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better

OP_18c · Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better · source row 11290

Retained record fields
Field	Value
value	234
raw	234
sample	23
footnote
start	2024-10-01
end	2025-09-30
sourceRow	11290
measureName	Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better

OP_18d · Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better · source row 11291

Retained record fields
Field	Value
value	— UNKNOWN
raw	Not Available
sample	Not Available
footnote	1
start	2024-10-01
end	2025-09-30
sourceRow	11291
measureName	Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better

OP_22 · Left before being seen · source row 11292

Retained record fields
Field	Value
value	2
raw	2
sample	65418
footnote
start	2024-01-01
end	2024-12-31
sourceRow	11292
measureName	Left before being seen

Ambulance offload · records & history
Desert Regional Medical Center · CEMSIS 20097 · unique normalized hospital / retained CMS name + EMS geography
Download preserved report · Official report
Record 1 · 2024-10
Retained record fields
Field Value
month 2024-10
minutes 21.083333333333332
offloadCount 1295
countPage 32
rawTime 0:21:05
sourceId EMSA-APOT-JUNE2025
page 21
row 65
Record 2 · 2024-11
Retained record fields
Field Value
month 2024-11
minutes 21.8
offloadCount 1361
countPage 37
rawTime 0:21:48
sourceId EMSA-APOT-JUNE2025
page 21
row 65
Record 3 · 2024-12
Retained record fields
Field Value
month 2024-12
minutes 21.3
offloadCount 1374
countPage 42
rawTime 0:21:18
sourceId EMSA-APOT-JUNE2025
page 21
row 65
Record 4 · 2025-01
Retained record fields
Field Value
month 2025-01
minutes 24.533333333333335
offloadCount 1377
countPage 47
rawTime 0:24:32
sourceId EMSA-APOT-JUNE2025
page 21
row 65
Record 5 · 2025-02
Retained record fields
Field Value
month 2025-02
minutes 26.916666666666668
offloadCount 1329
countPage 51
rawTime 0:26:55
sourceId EMSA-APOT-JUNE2025
page 21
row 65
Record 6 · 2025-03
Retained record fields
Field Value
month 2025-03
minutes 22.033333333333335
offloadCount 1461
countPage 57
rawTime 0:22:02
sourceId EMSA-APOT-JUNE2025
page 21
row 65

CMS patient experience, infection, readmission & mortality records

CMS 050243 · DESERT REGIONAL MEDICAL CENTER · 1150 NORTH INDIAN CANYON DRIVE, PALM SPRINGS 92262 · unique normalized address + city + ZIP

Unplanned Hospital Visits - National · Preserved national benchmarks · SHA-256 42db9aba1b194c9c65cbba3db83a990ffa653795d38a037bc660f12f58fecf98
Complications and Deaths - National · Preserved national benchmarks · SHA-256 b5e488f242f3e577db0e5cc8223bf2964cf914b424464fba95976e2931d15dc6
Patient survey (HCAHPS) - National · Preserved national benchmarks · SHA-256 1168d562ee10f94eaef2d29e4e8571a9be912c6e27b8dc37b215ad4300d0d6ed
Timely and Effective Care - National · Preserved national benchmarks · SHA-256 9a9201b989acb29177312caf5c9340cf5c07bc7469f58a15b80fbc7eab3636de
HCAHPS National · November 26, 2025 archive · Preserved national benchmarks · SHA-256 4b9d43013c67022783fd5cb4fc12fb8076afb084cc774644586093d1843f04af
HCAHPS · nurse communication · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: b70e598f29552df302e30ed649d178abd1b3d3c868ae97cf8e55453dd33898fc
Gzip SHA-256: 95684a71416b383524c79ad0c7ad112622e632df97f33dbc1d701827eeff04a9
HCAHPS · legacy responsiveness · released 2025-11-26 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: c11338a55a9ee674566493fe8abde8748d2809163e86de100bc45aaa382d8751
Gzip SHA-256: 7c48b1aefcba65ebbe26a1dba592c0319261b847cdd9bb7c58306d55466cd4f8
Healthcare-associated infections · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: 95283bf20e66c5f9271e6b0b98969d8655487b4d5fa074dcee6e204ee4574f3d
Gzip SHA-256: f6f0f580606726171c93adad77cd1c92a4ec00a8b37563114414ff19116c39af
CMS unplanned readmissions · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: 98cc64f5fc330ffa7e4bef97f8e86a772a1d3dfe2f7dd08976cb1ee43fad1b2d
Gzip SHA-256: 1110a7b338b17e815ee9a2e3f6e40f7c53d9fde1df7663ff452b2f82ed7bb575
CMS 30-day mortality · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
File checksums
CSV SHA-256: 2f7112969e2de2a015af8574848973dc48595ca6f2fe032e5f0932c515d5f59a
Gzip SHA-256: 04b606e8f24603cc6711bd630abc02fee2ee707d81a529360c72433806b180ce

Exact CMS records · reporting unit 050243
Measure	Reported value	Period	Source / row	CMS footnotes
H_COMP_1_A_PPatients who reported that their nurses "Always" communicated well	74	2024-10-01–2025-09-30	hcahps / 26522	None
H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wanted	62	2024-01-01–2024-12-31	responsiveness / 36486	None
HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)	0.286	2024-10-01–2025-09-30	hai / 14047	None
HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2	2024-10-01–2025-09-30	hai / 14046	None
HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.985	2024-10-01–2025-09-30	hai / 14045	None
HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.048	2024-10-01–2025-09-30	hai / 14042	None
HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.946	2024-10-01–2025-09-30	hai / 14043	None
HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)	0.899	2024-10-01–2025-09-30	hai / 14053	None
HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	9	2024-10-01–2025-09-30	hai / 14052	None
HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.009	2024-10-01–2025-09-30	hai / 14051	None
HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.439	2024-10-01–2025-09-30	hai / 14048	None
HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.650	2024-10-01–2025-09-30	hai / 14049	None
HAI_3_SIRSSI - Colon Surgery	1.022	2024-10-01–2025-09-30	hai / 14059	None
HAI_3_NUMERATORSSI - Colon Surgery: Observed Cases	4	2024-10-01–2025-09-30	hai / 14058	None
HAI_3_ELIGCASESSSI - Colon Surgery: Predicted Cases	3.915	2024-10-01–2025-09-30	hai / 14057	None
HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence Limit	0.325	2024-10-01–2025-09-30	hai / 14054	None
HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence Limit	2.464	2024-10-01–2025-09-30	hai / 14055	None
HAI_4_SIRSSI - Abdominal Hysterectomy	Not Available	2024-10-01–2025-09-30	hai / 14065	13CMS cannot calculate
HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed Cases	1	2024-10-01–2025-09-30	hai / 14064	None
HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted Cases	0.261	2024-10-01–2025-09-30	hai / 14063	None
HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 14060	13CMS cannot calculate
HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available	2024-10-01–2025-09-30	hai / 14061	13CMS cannot calculate
HAI_5_SIRMRSA Bacteremia	1.138	2024-10-01–2025-09-30	hai / 14071	None
HAI_5_NUMERATORMRSA Bacteremia: Observed Cases	10	2024-10-01–2025-09-30	hai / 14070	None
HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases	8.784	2024-10-01–2025-09-30	hai / 14069	None
HAI_5_CILOWERMRSA Bacteremia: Lower Confidence Limit	0.578	2024-10-01–2025-09-30	hai / 14066	None
HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence Limit	2.029	2024-10-01–2025-09-30	hai / 14067	None
HAI_6_SIRClostridium Difficile (C.Diff)	0.398	2024-10-01–2025-09-30	hai / 14077	None
HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases	23	2024-10-01–2025-09-30	hai / 14076	None
HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases	57.806	2024-10-01–2025-09-30	hai / 14075	None
HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence Limit	0.258	2024-10-01–2025-09-30	hai / 14072	None
HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence Limit	0.588	2024-10-01–2025-09-30	hai / 14073	None
READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission Rate	14CMS cohort: 280Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5470	None
READM_30_HFHeart failure (HF) 30-Day Readmission Rate	22.5CMS cohort: 407Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5473	None
READM_30_PNPneumonia (PN) 30-Day Readmission Rate	17.8CMS cohort: 530Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5475	None
READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patients	21.3CMS cohort: 138Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5472	None
READM_30_CABGRate of readmission for CABG	10.7CMS cohort: 44Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5471	None
READM_30_HIP_KNEERate of readmission after hip/knee replacement	6.5CMS cohort: 44Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5474	None
MORT_30_AMIDeath rate for heart attack patients	13.9CMS cohort: 125Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7804	None
MORT_30_HFDeath rate for heart failure patients	13.9CMS cohort: 194Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7807	None
MORT_30_PNDeath rate for pneumonia patients	16.7CMS cohort: 320Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7808	None
MORT_30_COPDDeath rate for COPD patients	10.6CMS cohort: 61Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7806	None
MORT_30_CABGDeath rate for CABG surgery patients	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7805	1Too few cases to report
MORT_30_STKDeath rate for stroke patients	13.7CMS cohort: 366Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	mortality / 7809	None
HAI_1_DOPCCentral Line Associated Bloodstream Infection: Number of Device Days	5947	2024-10-01–2025-09-30	hai / 14044	None
HAI_2_DOPCCatheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7208	2024-10-01–2025-09-30	hai / 14050	None
HAI_3_DOPCSSI - Colon Surgery: Number of Procedures	133	2024-10-01–2025-09-30	hai / 14056	None
HAI_4_DOPCSSI - Abdominal Hysterectomy: Number of Procedures	30	2024-10-01–2025-09-30	hai / 14062	None
HAI_5_DOPCMRSA Bacteremia: Patient Days	97866	2024-10-01–2025-09-30	hai / 14068	None
HAI_6_DOPCClostridium Difficile (C.Diff): Patient Days	90016	2024-10-01–2025-09-30	hai / 14074	None

CMS footnote definitions · HCAHPS survey versions

2022–2024 annual nursing history · source records & calculations

HCAI 106331164 · annual financial reporting unit
Report	Reporting period	Productive RN hours	Patient days	Contract RN hours	Nursing hours
2022	2022-01-01–2022-12-31	1,507,426	99,626	184,139	2,150,560
2023	2023-01-01–2023-12-31	1,409,125	101,221	119,037	1,943,292
2024	2024-01-01–2024-12-31	1,466,557	104,499	63,283	1,929,945

RN hours per patient day: PRD_HR_RN ÷ DAY_TOT. Contract RN share: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

2022 HCAI annual financial records · Preserved source · API record ID 98 · Audited · ComparableSHA-256: a79841850b69181682634b9cf5baafc9886fc80761f7ef7bd18281d87c488e8e
2023 HCAI annual financial records · Preserved source · API record ID 97 · Audited · ComparableSHA-256: 50ecefcc9e0613b9c65c7f292acbb5ea45d82205d0ec651ee7a42c153143a4ba
2024 HCAI annual financial records · Preserved source · HADR 01-01-2024 to 12-31-2024 row 98 · Audited · ComparableSHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26

Licensed care categories · 2022–2024 history & source rows
Licensed beds · annual utilization reporting unit
Care type 2022 2023 2024
Acute care 353 353 353
Skilled nursing / LTC 32 32 32
Reported total 385 385 385
- 2022 preserved utilization workbook · Page 1-6 · row 281 · HCAI 106331164
- 2023 preserved utilization workbook · Page 1-6 · row 282 · HCAI 106331164
- 2024 preserved utilization workbook · Page 1-6 · row 280 · HCAI 106331164
2024 HCAI selected annual financial reports · RN hours and patient-day care mix · Preserved workbook
RN comparison calculation & reporting scope
Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.
HCAI 106331164 · HADR 01-01-2024 to 12-31-2024 · row 98 · Audited · 2024-01-01–2024-12-31
Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.
Productive RN hours: 1,466,557 ÷ total patient days: 104,499
- Acute care: 96,261 patient days
- Psychiatric: 0 patient days
- Chemical dependency: 0 patient days
- Rehabilitation: 2,353 patient days
- Long-term care: 5,885 patient days
- Residential: 0 patient days
Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
Oct 2024–Mar 2025 · EMSA ambulance offload history · page 21 · Preserved report
Offload hospital identity & source times
Desert Regional Medical Center · Riverside · CEMSIS 20097 · unique normalized hospital / retained CMS name + EMS geography
- Oct 2024: 0:21:05 · 90th percentile · 1,295 qualifying offloads · page 21 · count page 32
- Nov 2024: 0:21:48 · 90th percentile · 1,361 qualifying offloads · page 21 · count page 37
- Dec 2024: 0:21:18 · 90th percentile · 1,374 qualifying offloads · page 21 · count page 42
- Jan 2025: 0:24:32 · 90th percentile · 1,377 qualifying offloads · page 21 · count page 47
- Feb 2025: 0:26:55 · 90th percentile · 1,329 qualifying offloads · page 21 · count page 51
- Mar 2025: 0:22:02 · 90th percentile · 1,461 qualifying offloads · page 21 · count page 57
CMS ED measures · reporting unit 050243 · DESERT REGIONAL MEDICAL CENTER · Preserved file
CMS values, dates & identity match
1150 NORTH INDIAN CANYON DRIVE, PALM SPRINGS 92262 · unique normalized address + city + ZIP
- OP_18b: 178 · 2024-10-01–2025-09-30 · sample 468
- OP_18c: 234 · 2024-10-01–2025-09-30 · sample 23
- OP_18d: Not Available · 2024-10-01–2025-09-30 · sample Not Available · CMS footnote 1
- OP_22: 2 · 2024-01-01–2024-12-31 · sample 65418
Preserved hospital identities · CMS footnote definitions
2022-01-01–2022-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2023-01-01–2023-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024-01-01–2024-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024 contract RN share calculation
Nursing-hour denominator
Contract RN hours ÷ (productive RN + productive LVN + productive aide + contract RN hours). HCAI fields: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).
Productive FTE calculation · hours ÷ 2,080
2024 HCAI annual financial / RN labor
2025 California capacity record
Official hospital facility / campus beds

All public source collections →
Evidence standards & methodology →↑ Back to snapshot

Research record, provenance & reporting scope

← 30 reviewed hospitals

Hospital Change Profile · Reviewed pilot

Desert Regional Medical Center

Riverside County · HCAI 106331164

Evidence statusAudited filingWorkforce: 2024Capacity: 2025

What the available records supportA reviewed 2024 nursing snapshot and 2025 capacity record are available. A defensible recent demand trend is not.

The nurse’s questions

What changed?

These are reported hospital-wide measures. The year and comparison period sit beside each number.

Are we busier?Insufficient comparable quarterly data for a meaningful recent demand answer.

UnknownNo reviewed recent same-quarter demand comparison

Did available capacity change?293 of 385 reported licensed beds were staffed in the 2025 capacity record.

76.1%Reported staffed share of licensed beds · 2025

What did the nursing record show?14 RN hours per patient day.

14Hospital-wide RN intensity · 2024

What contract labor did the source report?Reported contract-RN share: 3.3%.

4.9% → 3.3%2018–2019 baseline → 2024 reported share

Reported contract reliance was 1.6 percentage points below the hospital’s pre-pandemic baseline.

The reported share uses a source-defined denominator that is not reconstructed from the displayed contract and productive-RN hour fields.

Show me the receipts

Where the numbers came from.

Facility record

Official HCAI identity and 385 licensed beds match the source record. Audited workforce filing, capacity record, and uniquely matched historical baseline are available.

Open official facility source ↗

Reporting scope

Tenet affiliation is corroborated separately; ownership does not make this hospital interchangeable with another Tenet facility.

Workforce source

2024 productive RN hours, contract labor, and RN intensity come from the hospital financial/workforce reporting layer.

Open HCAI hospital financials ↗

Capacity source

The 2025 capacity layer supplies licensed, available, and staffed bed counts but not unit-level operations.

Open California health data ↗

Use the gap

“What changed in this hospital’s patient demand, staffed capacity, and permanent RN coverage during the same period—and what happened on my unit?”

Explore another reviewed hospital →Compare two hospitals →

Compare hospitals →Request an anonymous review →

Field	Value
month	2024-10
minutes	21.083333333333332
offloadCount	1295
countPage	32
rawTime	0:21:05
sourceId	EMSA-APOT-JUNE2025
page	21
row	65

Field	Value
month	2024-11
minutes	21.8
offloadCount	1361
countPage	37
rawTime	0:21:48
sourceId	EMSA-APOT-JUNE2025
page	21
row	65

Field	Value
month	2024-12
minutes	21.3
offloadCount	1374
countPage	42
rawTime	0:21:18
sourceId	EMSA-APOT-JUNE2025
page	21
row	65

Field	Value
month	2025-01
minutes	24.533333333333335
offloadCount	1377
countPage	47
rawTime	0:24:32
sourceId	EMSA-APOT-JUNE2025
page	21
row	65

Field	Value
month	2025-02
minutes	26.916666666666668
offloadCount	1329
countPage	51
rawTime	0:26:55
sourceId	EMSA-APOT-JUNE2025
page	21
row	65

Field	Value
month	2025-03
minutes	22.033333333333335
offloadCount	1461
countPage	57
rawTime	0:22:02
sourceId	EMSA-APOT-JUNE2025
page	21
row	65

Care type	2022	2023	2024
Acute care	353	353	353
Skilled nursing / LTC	32	32	32
Reported total	385	385	385