CALIFORNIA
NURSING OBSERVATORY
← Find another hospital

πŸ₯ Mountains Community Hospital

San Bernardino County Β· HCAI 106361266

29101 HOSPITAL ROAD, LAKE ARROWHEAD 92352

Open Β· Hospital facility Β· roster 2026-10-01

Acute care + LTC reporting unit

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing Β· ↓ Decreasing Β· β†’ Stable Β· Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, β†’ stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

β€”: no matched comparison.

πŸ›οΈ Beds & capacity

πŸ₯ Reported licensed beds
37
2025 capacity record
πŸ›οΈ Reported staffed beds
28β€”
2025 Β· reporting unitTrend UNKNOWN Β· No comparable history matched
βš™οΈ Operational beds
β€” UNKNOWN
No matched dated operational-bed count
πŸ›οΈ Reported available beds
37
2025 Β· reporting unit Β· historical count
❀️ Licensed ICU beds
0
2024 Β· annual utilization
πŸ‘Ά Licensed NICU beds
0
2024 Β· annual utilization
🀰 Licensed perinatal beds
0
2024 Β· annual utilization
πŸš‘ ED treatment stations
6
December 31, 2024

Licensed care types Β· 2024 reporting unit

Acute care
17
2024β†’ Stable Β· 2022–2024
Skilled nursing / LTC
20
2024β†’ Stable Β· 2022–2024
History & details β†’

πŸš‘ ED & hospital pressure

πŸš‘ ED encounters Β· admitted + non-admitted
β€” UNKNOWN
Blank in matched HCAI utilization record
πŸ›οΈ ED admissions
β€” UNKNOWN
Blank in matched HCAI utilization record
⏱️ Median ED stay · excludes psych / transfers
133 min↓
2024-10-01–2025-09-30 Β· CMS reporting unit 051312Below national rate 162 min Β· numerical comparison
⏱️ ED stay before transfer · median
340 min↑
2024-10-01–2025-09-30Above national rate 287 min Β· numerical comparison
πŸš‘ Left before being seen
1%↓
2024-01-01–2024-12-31Below national rate 2% Β· numerical comparison
⏱️ Ambulance offload · 90th percentile
14.03 min
Mar 2025 Β· Mountains Community Hospital↓ Decreasing Β· Oct 2024–Mar 2025
🚨 Reported diversion hours
2 hours
2024 Β· annual utilization
⏱️ Boarding / wait time
β€” UNKNOWN
Boarding / wait measure not yet added to CNO
History & details β†’

🦠 Infections · CMS ratios

Central-line bloodstream infections Β· CLABSI Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
Catheter-associated urinary infections Β· CAUTI Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
MRSA bloodstream infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.014 predicted infections651 patient days
C. diff infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.143 predicted infections651 patient days
Surgical-site infections Β· colon surgery Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
Surgical-site infections Β· hysterectomy Β· SIR
β€” UNKNOWN
2024-10-01–2025-09-30No CMS result for this period
History & details β†’

πŸ₯ Readmissions & mortality

30-day readmissions

Heart attack
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Heart failure
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Pneumonia
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
COPD
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Coronary bypass surgery
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Hip/knee replacement
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period

30-day mortality

Heart attack
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Heart failure
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Pneumonia
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
COPD
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Coronary bypass surgery
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Stroke
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
History & details β†’

Explore history & sources

Before you take the job

Open details
  1. Charge-nurse patient assignment β€” UNKNOWN Β· charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source β†’
↑ Back to snapshot

πŸ‘₯ Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover
β€” UNKNOWN
No matched RN-specific turnover record
RN vacancies
β€” UNKNOWN
No dated RN vacancy count
Pay, overtime, orientation & contract
RN overtime
UNKNOWN β€” no matched RN-specific hours
Current RN wage scale
UNKNOWN β€” no matched current scale
Orientation
UNKNOWN β€” no matched unit policy
Contract provisions
UNKNOWN β€” no executed local contract reviewed
↑ Back to snapshot

πŸ“ˆ Workload & patient demand

Open details

πŸ“ˆ Workload, Staffing & Capacity

β€” UNKNOWN Matched multi-year workload records not yet added to CNO

↑ Back to snapshot

πŸ‘©β€βš•οΈ RN Staffing

Open details
Annual RN labor inputs Β· all retained years
Annual financial reporting unit Β· source-reported inputs
Reporting periodProductive RN hoursContract RN hoursPatient daysFiling statusSource
2021-07-01–2022-06-3036,20208,251AuditedPreserved fileAPI record ID 269
2022-07-01–2023-06-3040,5617,1997,819AuditedPreserved fileAPI record ID 268
2023-07-01–2024-06-3057,0914,0478,106AuditedPreserved fileHADR 01-01-2024 to 12-31-2024 row 266
Full source records & reporting scope β†’
πŸ”Ž Records & complete history β†’
Acute care + LTC reporting unit Β· RN hours / patient day
7.04
2023-07-01–2024-06-30πŸ“ˆ Trend: ↑ Increasing Β· 2022–2024
California peer comparison
Peer median
5.14
Typical reported range Β· middle 50%
2.56–7.06
RN hours / patient day Β· 31 audited 2024 reports

Mostly long-term-care patient days

87.9% of this report’s patient days: long-term care

Within the typical reported range

πŸ”Ž Comparison source & calculation
Productive RN hours
57,091
2023-07-01–2024-06-30
RN-only FTEs Β· productive, calculated
27.45
2023-07-01–2024-06-30 Β· productive RN hours Γ· 2,080
πŸ“ˆ RN hours per patient day Β· annual reports
RN hours per patient day Β· annual reports Β· RN hours / patient day
PeriodRN hours / patient day
20224.39
20235.19
20247.04

2022–2024 pattern: RN hours per patient day went from 4.39 to 7.04.

↑ Back to snapshot

✈️ Travelers / Agency Nursing

Open details
πŸ”Ž Records & complete history β†’
Contract RN hours / reported nursing hours
3.0%
2024↑ Increasing Β· 2022–2024
Contract RN hours
4,047
2024
πŸ“ˆ Contract RN share of nursing hours Β· annual reports
Contract RN share of nursing hours Β· annual reports Β· % of nursing hours
Period% of nursing hours
20220
20236.17
20242.96

2022–2024 pattern: contract RN share went from 0.0% to 3.0%.

↑ Back to snapshot

πŸ›οΈ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?
πŸ₯ Licensed
Authorized bed capacity under the facility license.
πŸ›οΈ Staffed
Beds the hospital reports having personnel to operate during the reporting period.
βš™οΈ Operational
Beds open and equipped for patient care at a stated time.
πŸ“‹ Reported available
The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.
πŸ”Ž Records & complete history β†’

Licensed beds by care type Β· 2024

πŸ›οΈ Acute care licensed beds
17
β†’ Stable Β· 2022–2024
πŸ›οΈ Skilled nursing / LTC licensed beds
20
β†’ Stable Β· 2022–2024
πŸ₯ Total licensed beds Β· reporting unit
37
β†’ Stable Β· 2022–2024
πŸ”Ž 2024 annual utilization Β· source & history
πŸ₯ Reported licensed beds
37
2025 capacity record
πŸ›οΈ Reported staffed beds
28
2025 Β· reporting unit
βš™οΈ Operational beds
β€” UNKNOWN
No matched dated operational-bed count
πŸ›οΈ Reported available beds
37
2025 Β· reporting unit Β· historical count
❀️ Licensed ICU beds
0
2024 Β· annual utilization
πŸ‘Ά Licensed NICU beds
0
2024 Β· annual utilization
🀰 Licensed perinatal beds
0
2024 Β· annual utilization
πŸš‘ ED treatment stations
6
December 31, 2024
πŸ“ˆ Licensed specialty-bed history
Licensed beds Β· annual utilization
Licensed beds202220232024
❀️ ICU000
πŸ‘Ά NICU000
🀰 Perinatal000
πŸ“ˆ ED treatment stations Β· December 31
ED treatment stations Β· December 31 Β· Stations
PeriodStations
20226
20236
20246
↑ Back to snapshot

πŸš‘ ED & Hospital Pressure

Open details
πŸ”Ž Records & complete history β†’
πŸš‘ ED encounters Β· admitted + non-admitted
β€” UNKNOWN
Blank in matched HCAI utilization record
πŸ›οΈ ED admissions
β€” UNKNOWN
Blank in matched HCAI utilization record
⏱️ Median ED stay · excludes psych / transfers
133 min↓
2024-10-01–2025-09-30 Β· CMS reporting unit 051312Below national rate 162 min Β· numerical comparison
⏱️ ED stay before transfer · median
340 min↑
2024-10-01–2025-09-30Above national rate 287 min Β· numerical comparison
πŸš‘ Left before being seen
1%↓
2024-01-01–2024-12-31Below national rate 2% Β· numerical comparison
⏱️ Ambulance offload · 90th percentile
14.03 min
Mar 2025 Β· Mountains Community Hospital↓ Decreasing Β· Oct 2024–Mar 2025
🚨 Reported diversion hours
2 hours
2024 Β· annual utilization
⏱️ Boarding / wait time
β€” UNKNOWN
Boarding / wait measure not yet added to CNO
πŸ“ˆ Ambulance offload Β· 90th percentile Β· Oct 2024–Mar 2025
Ambulance offload Β· 90th percentile Β· Oct 2024–Mar 2025 Β· Minutes
PeriodMinutes
Oct 202415.42
Nov 202412.77
Dec 202415.75
Jan 202516.4
Feb 202515.28
Mar 202514.03
↑ Back to snapshot

πŸ”„ Services & Changes

Open details

πŸ’¬ Patient experience

Open details

Patient Experience

CMS reporting unit 051312 Β· MOUNTAINS COMMUNITY HOSPITAL

Patients who answered β€œAlways”

Nurses communicated well
β€” UNKNOWN
2024-10-01–2025-09-30Surveys β€” UNKNOWNToo few cases to report
Received help as soon as wanted
β€” UNKNOWN
Legacy survey measure Β· 2024-01-01–2024-12-31Surveys β€” UNKNOWNToo few cases to report
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

🦠 Infections · CMS ratios

Open details

Infections Β· CMS

CMS reporting unit 051312 Β· MOUNTAINS COMMUNITY HOSPITAL

Infections Β· standardized infection ratio (SIR)

Central-line bloodstream infections Β· CLABSI Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
Catheter-associated urinary infections Β· CAUTI Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
MRSA bloodstream infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.014 predicted infections651 patient days
C. diff infections Β· SIR
Not calculable
2024-10-01–2025-09-30CMS cannot calculate0 observed infections Β· CMS reporting scope0.143 predicted infections651 patient days
Surgical-site infections Β· colon surgery Β· SIR
N/A
2024-10-01–2025-09-30Not applicable
Surgical-site infections Β· hysterectomy Β· SIR
β€” UNKNOWN
2024-10-01–2025-09-30No CMS result for this period
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

πŸ₯ Readmissions & mortality

Open details

Readmissions & Mortality

CMS reporting unit 051312 Β· MOUNTAINS COMMUNITY HOSPITAL

Unplanned readmissions within 30 days

Heart attack
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Heart failure
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Pneumonia
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
COPD
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Coronary bypass surgery
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Hip/knee replacement
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period

Deaths within 30 days

Heart attack
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Heart failure
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Pneumonia
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
COPD
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Coronary bypass surgery
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Stroke
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

πŸ”Ž Sources

Open details
  • HCAI facility roster Β· 2026-10-01 Β· source row 337 Β· Retained roster
  • Download this hospital’s retained records and history (JSON)HCAI 106361266 Β· dates, source locators and original values included
  • RN labor and workload Β· records & history

    RN trend comparison: eligible. Contract-share trend comparison: eligible.

    2022 Β· 2021-07-01–2022-06-30 Β· Audited

    Download preserved source Β· Official source Β· API record ID 269

    Retained record fields
    FieldValue
    year2022
    begin2021-07-01
    end2022-06-30
    reportDays365
    filingAudited
    typeComparable
    sourceRecord269
    nameMOUNTAINS COMMUNITY HOSPITAL
    countySan Bernardino
    rnHours36202
    patientDays8251
    ratio4.3875893831050785
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN36202
    PRD_HR_LVN16658
    PRD_HR_AID44223
    CNT_HR_RN0
    nursingHours97083
    contractShare0
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE1120
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC7131
    DAY_RESDNT0
    2023 Β· 2022-07-01–2023-06-30 Β· Audited

    Download preserved source Β· Official source Β· API record ID 268

    Retained record fields
    FieldValue
    year2023
    begin2022-07-01
    end2023-06-30
    reportDays365
    filingAudited
    typeComparable
    sourceRecord268
    nameMOUNTAINS COMMUNITY HOSPITAL
    countySan Bernardino
    rnHours40561
    patientDays7819
    ratio5.187492006650467
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN40561
    PRD_HR_LVN16824
    PRD_HR_AID52159
    CNT_HR_RN7199
    nursingHours116743
    contractShare0.06166536751668194
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE1029
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC6790
    DAY_RESDNT0
    2024 Β· 2023-07-01–2024-06-30 Β· Audited

    Download preserved source Β· Official source Β· HADR 01-01-2024 to 12-31-2024 row 266

    Retained record fields
    FieldValue
    year2024
    begin2023-07-01
    end2024-06-30
    reportDays366
    filingAudited
    typeComparable
    sourceRecord266
    nameMOUNTAINS COMMUNITY HOSPITAL
    countySan Bernardino
    rnHours57091
    patientDays8106
    ratio7.043054527510486
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN57091
    PRD_HR_LVN22573
    PRD_HR_AID53234
    CNT_HR_RN4047
    nursingHours136945
    contractShare0.029552009930994196
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE982
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC7124
    DAY_RESDNT0
    Current CNO profile record Β· reported labor fieldsPreserved 2024 financial workbook
    Retained record fields
    FieldValue
    rnHours57091
    contractHours4047
    contractShare0.02955
    rnPerPatientDay7.04305
    baselineβ€” UNKNOWN
    historyUNIQUE
    filingAudited
  • Beds and capacity Β· records & history
    Official facility identity, campus scope & licensed beds Β· 2026-10-01Official HCAI roster Β· Retained source Β· row 337
    Retained record fields
    FieldValue
    officialNameMOUNTAINS COMMUNITY HOSPITAL
    countySan Bernardino
    cityLAKE ARROWHEAD
    address29101 HOSPITAL ROAD
    zip92352
    levelParent Facility
    categoryGeneral Acute Care Hospital
    statusOpen
    statusEffective1951-10-10
    licensedBeds37
    erServiceLevelEmergency - Standby
    licenseNumber240000176
    rosterDate2026-10-01
    checkedOn2026-10-12
    sourceRow337
    officialUrlhttps://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing
    sourceFile/downloads/coverage/hcai-current-20261001.json.gz
    aliases
    Open aliases
    Record 1MOUNTAINS COMMUNITY HOSPITAL
    Record 2MOUNTAINS COMMUNITY HOSPITAL D/P SNF
    parentIdβ€” UNKNOWN
    parentNameβ€” UNKNOWN
    cdphFacilityTypeGENERAL ACUTE CARE HOSPITAL
    crosswalkRows
    Open crosswalkRows
    Record 1
    Retained record fields
    FieldValue
    _id3213
    LICENSED_CERTIFIEDLICENSED AND CERTIFIED
    ELMS_FACID240000052
    LICENSE_NUMBER240000176
    LICENSE_STATUS_DESCRIPTIONACTIVE
    PERM_ID10681
    HCAI_ID106361266
    ASPEN_FACIDCA240000052
    CCN051312
    NPI1073663662
    ASPEN_STATUSACTIVE
    FACNAMEMOUNTAINS COMMUNITY HOSPITAL
    FAC_TYPE_DESCRIPTIONGENERAL ACUTE CARE HOSPITAL
    FAC_FDRGENERAL ACUTE CARE HOSPITAL
    FAC_FAC_RELATIONSHIPParent
    ELMS_PARENT_FACIDβ€” UNKNOWN
    Record 2
    Retained record fields
    FieldValue
    _id3316
    LICENSED_CERTIFIEDLICENSED AND CERTIFIED
    ELMS_FACID240000991
    LICENSE_NUMBER240000176
    LICENSE_STATUS_DESCRIPTIONACTIVE
    PERM_ID10681
    HCAI_ID106361266
    ASPEN_FACIDCA240000991
    CCN555467
    NPI1174674246
    ASPEN_STATUSACTIVE
    FACNAMEMOUNTAINS COMMUNITY HOSPITAL D/P SNF
    FAC_TYPE_DESCRIPTIONSKILLED NURSING FACILITY
    FAC_FDRSKILLED NURSING FACILITY
    FAC_FAC_RELATIONSHIPDistinct Part
    ELMS_PARENT_FACID240000052
    addedByCoverageAuditfalse
    Retained record fields
    FieldValue
    licensedBeds37
    staffedBeds28
    availableBeds37
    reportingYear2025
    scopeWorkforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.
    Licensed beds by care type Β· 2022 Β· 2022-01-01–2022-12-31Preserved utilization workbook Β· Page 1-6 Β· row 326
    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute17
    psychiatric0
    chemical0
    skilledNursing20
    intermediateCare0
    developmentalCare0
    total37
    sourceRow326
    sourceIdAUR-2022
    Licensed beds by care type Β· 2023 Β· 2023-01-01–2023-12-31Preserved utilization workbook Β· Page 1-6 Β· row 328
    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute17
    psychiatric0
    chemical0
    skilledNursing20
    intermediateCare0
    developmentalCare0
    total37
    sourceRow328
    sourceIdAUR-2023
    Licensed beds by care type Β· 2024 Β· 2024-01-01–2024-12-31Preserved utilization workbook Β· Page 1-6 Β· row 328
    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute17
    psychiatric0
    chemical0
    skilledNursing20
    intermediateCare0
    developmentalCare0
    total37
    sourceRow328
    sourceIdAUR-2024
  • ED activity, specialty beds and diversion Β· records & history
    2022 Β· 2022-01-01–2022-12-31

    Download preserved workbook Β· Official source Β· HCAI 106361266 Β· source row 326

    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    sourceIdAUR-2022
    sourceRow326
    diversionReportedNo
    icuLicensed0
    nicuLicensed0
    perinatalLicensed0
    edStations6
    edNonAdmitVisits8235
    edAdmissionsβ€” UNKNOWN
    diversionHoursβ€” UNKNOWN
    2023 Β· 2023-01-01–2023-12-31

    Download preserved workbook Β· Official source Β· HCAI 106361266 Β· source row 328

    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    sourceIdAUR-2023
    sourceRow328
    diversionReportedNo
    icuLicensed0
    nicuLicensed0
    perinatalLicensed0
    edStations6
    edNonAdmitVisits8091
    edAdmissionsβ€” UNKNOWN
    diversionHoursβ€” UNKNOWN
    2024 Β· 2024-01-01–2024-12-31

    Download preserved workbook Β· Official source Β· HCAI 106361266 Β· source row 328

    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    sourceIdAUR-2024
    sourceRow328
    diversionReportedYes
    icuLicensed0
    nicuLicensed0
    perinatalLicensed0
    edStations6
    edNonAdmitVisits9421
    edAdmissionsβ€” UNKNOWN
    diversionHours2
  • CMS ED measures Β· records & history

    CMS 051312 Β· MOUNTAINS COMMUNITY HOSPITAL Β· Download preserved CMS file Β· Official source

    OP_18b Β· Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Β· source row 16751
    Retained record fields
    FieldValue
    value133
    raw133
    sample339
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow16751
    measureNameAverage (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better
    OP_18c Β· Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Β· source row 16752
    Retained record fields
    FieldValue
    valueβ€” UNKNOWN
    rawNot Available
    sampleNot Available
    footnote1
    start2024-10-01
    end2025-09-30
    sourceRow16752
    measureNameAverage (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
    OP_18d Β· Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better Β· source row 16753
    Retained record fields
    FieldValue
    value340
    raw340
    sample27
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow16753
    measureNameAverage (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
    OP_22 Β· Left before being seen Β· source row 16754
    Retained record fields
    FieldValue
    value1
    raw1
    sample9327
    footnote
    start2024-01-01
    end2024-12-31
    sourceRow16754
    measureNameLeft before being seen
  • Ambulance offload Β· records & history

    Mountains Community Hospital Β· CEMSIS 20303 Β· unique normalized hospital / retained CMS name + EMS geography

    Download preserved report Β· Official report

    Record 1 Β· 2024-10
    Retained record fields
    FieldValue
    month2024-10
    minutes15.416666666666666
    offloadCount73
    countPage32
    rawTime0:15:25
    sourceIdEMSA-APOT-JUNE2025
    page19
    row59
    Record 2 Β· 2024-11
    Retained record fields
    FieldValue
    month2024-11
    minutes12.766666666666667
    offloadCount63
    countPage37
    rawTime0:12:46
    sourceIdEMSA-APOT-JUNE2025
    page19
    row59
    Record 3 Β· 2024-12
    Retained record fields
    FieldValue
    month2024-12
    minutes15.75
    offloadCount69
    countPage42
    rawTime0:15:45
    sourceIdEMSA-APOT-JUNE2025
    page19
    row59
    Record 4 Β· 2025-01
    Retained record fields
    FieldValue
    month2025-01
    minutes16.4
    offloadCount89
    countPage47
    rawTime0:16:24
    sourceIdEMSA-APOT-JUNE2025
    page19
    row59
    Record 5 Β· 2025-02
    Retained record fields
    FieldValue
    month2025-02
    minutes15.283333333333333
    offloadCountβ€” UNKNOWN
    countPageβ€” UNKNOWN
    rawTime0:15:17
    sourceIdEMSA-APOT-JUNE2025
    page19
    row59
    Record 6 Β· 2025-03
    Retained record fields
    FieldValue
    month2025-03
    minutes14.033333333333333
    offloadCount71
    countPage57
    rawTime0:14:02
    sourceIdEMSA-APOT-JUNE2025
    page19
    row59
  • CMS patient experience, infection, readmission & mortality records

    CMS 051312 Β· MOUNTAINS COMMUNITY HOSPITAL Β· 29101 HOSPITAL ROAD, LAKE ARROWHEAD 92352 Β· unique normalized address + city + ZIP

    Exact CMS records Β· reporting unit 051312
    MeasureReported valuePeriodSource / rowCMS footnotes
    H_COMP_1_A_PPatients who reported that their nurses "Always" communicated wellNot Available2024-10-01–2025-09-30hcahps / 395101Too few cases to report
    H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wantedNot Available2024-01-01–2024-12-31responsiveness / 542491Too few cases to report
    HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)Not Available2024-10-01–2025-09-30hai / 2092312Not applicable
    HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed CasesNot Available2024-10-01–2025-09-30hai / 2092212Not applicable
    HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted CasesNot Available2024-10-01–2025-09-30hai / 2092112Not applicable
    HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2091812Not applicable
    HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2091912Not applicable
    HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)Not Available2024-10-01–2025-09-30hai / 2092912Not applicable
    HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed CasesNot Available2024-10-01–2025-09-30hai / 2092812Not applicable
    HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted CasesNot Available2024-10-01–2025-09-30hai / 2092712Not applicable
    HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2092412Not applicable
    HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2092512Not applicable
    HAI_3_SIRSSI - Colon SurgeryNot Available2024-10-01–2025-09-30hai / 2093512Not applicable
    HAI_3_NUMERATORSSI - Colon Surgery: Observed CasesNot Available2024-10-01–2025-09-30hai / 2093412Not applicable
    HAI_3_ELIGCASESSSI - Colon Surgery: Predicted CasesNot Available2024-10-01–2025-09-30hai / 2093312Not applicable
    HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2093012Not applicable
    HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2093112Not applicable
    HAI_4_SIRSSI - Abdominal HysterectomyNot Available2024-10-01–2025-09-30hai / 209415No CMS result for this period
    HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed CasesNot Available2024-10-01–2025-09-30hai / 209405No CMS result for this period
    HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted CasesNot Available2024-10-01–2025-09-30hai / 209395No CMS result for this period
    HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 209365No CMS result for this period
    HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 209375No CMS result for this period
    HAI_5_SIRMRSA BacteremiaNot Available2024-10-01–2025-09-30hai / 2094713CMS cannot calculate
    HAI_5_NUMERATORMRSA Bacteremia: Observed Cases02024-10-01–2025-09-30hai / 20946None
    HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases0.0142024-10-01–2025-09-30hai / 20945None
    HAI_5_CILOWERMRSA Bacteremia: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2094213CMS cannot calculate
    HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2094313CMS cannot calculate
    HAI_6_SIRClostridium Difficile (C.Diff)Not Available2024-10-01–2025-09-30hai / 2095313CMS cannot calculate
    HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases02024-10-01–2025-09-30hai / 20952None
    HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases0.1432024-10-01–2025-09-30hai / 20951None
    HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 2094813CMS cannot calculate
    HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 2094913CMS cannot calculate
    READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission RateNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 81445No CMS result for this period
    READM_30_HFHeart failure (HF) 30-Day Readmission RateNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 81471Too few cases to report
    READM_30_PNPneumonia (PN) 30-Day Readmission RateNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 81491Too few cases to report
    READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 81461Too few cases to report
    READM_30_CABGRate of readmission for CABGNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 81455No CMS result for this period
    READM_30_HIP_KNEERate of readmission after hip/knee replacementNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 81485No CMS result for this period
    MORT_30_AMIDeath rate for heart attack patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 116245No CMS result for this period
    MORT_30_HFDeath rate for heart failure patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 116271Too few cases to report
    MORT_30_PNDeath rate for pneumonia patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 116281Too few cases to report
    MORT_30_COPDDeath rate for COPD patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 116261Too few cases to report
    MORT_30_CABGDeath rate for CABG surgery patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 116255No CMS result for this period
    MORT_30_STKDeath rate for stroke patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30mortality / 116291Too few cases to report
    HAI_1_DOPCCentral Line Associated Bloodstream Infection: Number of Device DaysNot Available2024-10-01–2025-09-30hai / 2092012Not applicable
    HAI_2_DOPCCatheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter DaysNot Available2024-10-01–2025-09-30hai / 2092612Not applicable
    HAI_3_DOPCSSI - Colon Surgery: Number of ProceduresNot Available2024-10-01–2025-09-30hai / 2093212Not applicable
    HAI_4_DOPCSSI - Abdominal Hysterectomy: Number of ProceduresNot Available2024-10-01–2025-09-30hai / 209385No CMS result for this period
    HAI_5_DOPCMRSA Bacteremia: Patient Days6512024-10-01–2025-09-30hai / 20944None
    HAI_6_DOPCClostridium Difficile (C.Diff): Patient Days6512024-10-01–2025-09-30hai / 20950None
    CMS footnote definitions Β· HCAHPS survey versions
  • 2022–2024 annual nursing history Β· source records & calculations
    HCAI 106361266 Β· annual financial reporting unit
    ReportReporting periodProductive RN hoursPatient daysContract RN hoursNursing hours
    20222021-07-01–2022-06-3036,2028,251097,083
    20232022-07-01–2023-06-3040,5617,8197,199116,743
    20242023-07-01–2024-06-3057,0918,1064,047136,945

    RN hours per patient day: PRD_HR_RN Γ· DAY_TOT. Contract RN share: CNT_HR_RN Γ· (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

  • Licensed care categories Β· 2022–2024 history & source rows
    Licensed beds Β· annual utilization reporting unit
    Care type202220232024
    Acute care171717
    Skilled nursing / LTC202020
    Reported total373737
  • 2024 HCAI selected annual financial reports Β· RN hours and patient-day care mix Β· Preserved workbook
    RN comparison calculation & reporting scope

    Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.

    HCAI 106361266 Β· HADR 01-01-2024 to 12-31-2024 Β· row 266 Β· Audited Β· 2023-07-01–2024-06-30

    Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.

    Productive RN hours: 57,091 Γ· total patient days: 8,106

    • Acute care: 982 patient days
    • Psychiatric: 0 patient days
    • Chemical dependency: 0 patient days
    • Rehabilitation: 0 patient days
    • Long-term care: 7,124 patient days
    • Residential: 0 patient days
    Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
  • Oct 2024–Mar 2025 Β· EMSA ambulance offload history Β· page 19 Β· Preserved report
    Offload hospital identity & source times

    Mountains Community Hospital Β· ICEMA Β· CEMSIS 20303 Β· unique normalized hospital / retained CMS name + EMS geography

    • Oct 2024: 0:15:25 Β· 90th percentile Β· 73 qualifying offloads Β· page 19 Β· count page 32
    • Nov 2024: 0:12:46 Β· 90th percentile Β· 63 qualifying offloads Β· page 19 Β· count page 37
    • Dec 2024: 0:15:45 Β· 90th percentile Β· 69 qualifying offloads Β· page 19 Β· count page 42
    • Jan 2025: 0:16:24 Β· 90th percentile Β· 89 qualifying offloads Β· page 19 Β· count page 47
    • Feb 2025: 0:15:17 Β· 90th percentile Β· β€” UNKNOWN qualifying offloads Β· page 19
    • Mar 2025: 0:14:02 Β· 90th percentile Β· 71 qualifying offloads Β· page 19 Β· count page 57
  • CMS ED measures Β· reporting unit 051312 Β· MOUNTAINS COMMUNITY HOSPITAL Β· Preserved file
    CMS values, dates & identity match

    29101 HOSPITAL ROAD, LAKE ARROWHEAD 92352 Β· unique normalized address + city + ZIP

    • OP_18b: 133 Β· 2024-10-01–2025-09-30 Β· sample 339
    • OP_18c: Not Available Β· 2024-10-01–2025-09-30 Β· sample Not Available Β· CMS footnote 1
    • OP_18d: 340 Β· 2024-10-01–2025-09-30 Β· sample 27
    • OP_22: 1 Β· 2024-01-01–2024-12-31 Β· sample 9327
    Preserved hospital identities Β· CMS footnote definitions
  • 2022-01-01–2022-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2023-01-01–2023-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2024-01-01–2024-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2024 contract RN share calculation
    Nursing-hour denominator

    Contract RN hours Γ· (productive RN + productive LVN + productive aide + contract RN hours). HCAI fields: CNT_HR_RN Γ· (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

  • Productive FTE calculation Β· hours Γ· 2,080
  • 2024 HCAI annual financial / RN labor
  • 2025 California capacity record
All public source collections β†’
Evidence standards & methodology →↑ Back to snapshot
Research record, provenance & reporting scope
← Return to the statewide directory

Mountains Community Hospital

San Bernardino County Β· HCAI 106361266

Profile statusLISTED β€” NOT YET REVIEWEDDescriptive profile Β· two source layers2024 financial filing audited2024 workforce record available2025 capacity record available
What this page can show2024 nursing labor and 2025 capacity, reported separately.

What is reported?

This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

Reported RN labor57,091 productive RN hours.
57,091Hospital-wide productive RN hours Β· 2024
Contract RN share3.0% of reported RN labor.
3.0%Agency, registry, or contract RN share Β· 2024
Reported RN intensity7 RN hours per patient day.
7Hospital-wide annual proxy Β· 2024
Reported capacity28 staffed beds.
37 β†’ 28Available β†’ staffed beds Β· 2025

Where the numbers came from.

What changed in patient demand, staffed capacity, and permanent RN coverage during the same reporting periodβ€”and what happened on my unit?