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πŸ₯ Redlands Community Hospital

San Bernardino County Β· HCAI 106361308

350 TERRACINA BOULEVARD, REDLANDS 92373

Open Β· Hospital facility Β· roster 2026-10-01

Acute care + LTC reporting unit

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing Β· ↓ Decreasing Β· β†’ Stable Β· Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, β†’ stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

β€”: no matched comparison.

πŸ›οΈ Beds & capacity

πŸ₯ Reported licensed beds
211
2025 capacity record
πŸ›οΈ Reported staffed beds
123β€”
2025 Β· reporting unitTrend UNKNOWN Β· No comparable history matched
βš™οΈ Operational beds
β€” UNKNOWN
No matched dated operational-bed count
πŸ›οΈ Reported available beds
211
2025 Β· reporting unit Β· historical count
❀️ Licensed ICU beds
12
2024 Β· annual utilization
πŸ‘Ά Licensed NICU beds
17
2024 Β· annual utilization
🀰 Licensed perinatal beds
24
2024 Β· annual utilization
πŸš‘ ED treatment stations
42
December 31, 2024

Licensed care types Β· 2024 reporting unit

Acute care
195
2024β†’ Stable Β· 2022–2024
Skilled nursing / LTC
16
2024β†’ Stable Β· 2022–2024
History & details β†’

πŸš‘ ED & hospital pressure

πŸš‘ ED encounters Β· admitted + non-admitted
61,472
2024 Β· annual utilization↑ Increasing Β· 2022–2024
πŸ›οΈ ED admissions
5,625
2024 Β· annual utilization
⏱️ Median ED stay · excludes psych / transfers
231 min↑
2024-10-01–2025-09-30 Β· CMS reporting unit 050272Above national rate 162 min Β· numerical comparison
⏱️ Psychiatric / mental-health ED stay · median
288 min↑
2024-10-01–2025-09-30Above national rate 257 min Β· numerical comparison
⏱️ ED stay before transfer · median
312 min↑
2024-10-01–2025-09-30Above national rate 287 min Β· numerical comparison
πŸš‘ Left before being seen
1%↓
2024-01-01–2024-12-31Below national rate 2% Β· numerical comparison
⏱️ Ambulance offload · 90th percentile
34.58 min
Jan 2026 Β· Redlands Community Hospital1,034 qualifying offloads Β· local standard 25 min
🚨 Ambulance diversion reported
No
2024 Β· annual utilization
⏱️ Boarding / wait time
β€” UNKNOWN
Boarding / wait measure not yet added to CNO
History & details β†’

🦠 Infections · CMS ratios

Central-line bloodstream infections Β· CLABSI Β· SIR
0.494↔
2024-10-01–2025-09-30CMS: no different from national benchmark
Catheter-associated urinary infections Β· CAUTI Β· SIR
0.640↔
2024-10-01–2025-09-30CMS: no different from national benchmark
MRSA bloodstream infections Β· SIR
0.485↔
2024-10-01–2025-09-30CMS: no different from national benchmark
C. diff infections Β· SIR
1.379↔
2024-10-01–2025-09-30CMS: no different from national benchmark
Surgical-site infections Β· colon surgery Β· SIR
1.133↔
2024-10-01–2025-09-30CMS: no different from national benchmark
Surgical-site infections Β· hysterectomy Β· SIR
β€” UNKNOWN
2024-10-01–2025-09-30CMS cannot calculateNo value in CNO profile
History & details β†’

πŸ₯ Readmissions & mortality

30-day readmissions

Heart attack
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Heart failure
18.6%↓
2023-07-01–2025-06-30Below national rate 21.3% Β· numerical comparison
Pneumonia
19%↑
2023-07-01–2025-06-30Above national rate 17.3% Β· numerical comparison
COPD
18.4%↓
2023-07-01–2025-06-30Below national rate 20% Β· numerical comparison
Coronary bypass surgery
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Hip/knee replacement
6.7%↑
2023-07-01–2025-06-30Above national rate 5.8% Β· numerical comparison

30-day mortality

Heart attack
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Heart failure
11.9%↑
2022-07-01–2025-06-30Above national rate 11.1% Β· numerical comparison
Pneumonia
15.2%↔
2022-07-01–2025-06-30Equal to national rate 15.2% Β· numerical comparison
COPD
9.6%↑
2022-07-01–2025-06-30Above national rate 8.6% Β· numerical comparison
Coronary bypass surgery
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Stroke
19.4%↑
2023-07-01–2025-06-30Above national rate 11.9% Β· numerical comparison
History & details β†’

Explore history & sources

Before you take the job

Open details
  1. Charge-nurse patient assignment β€” UNKNOWN Β· charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source β†’
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πŸ‘₯ Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover
β€” UNKNOWN
No matched RN-specific turnover record
RN vacancies
β€” UNKNOWN
No dated RN vacancy count
Pay, overtime, orientation & contract
RN overtime
UNKNOWN β€” no matched RN-specific hours
Current RN wage scale
UNKNOWN β€” no matched current scale
Orientation
UNKNOWN β€” no matched unit policy
Contract provisions
UNKNOWN β€” no executed local contract reviewed
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πŸ“ˆ Workload & patient demand

Open details

πŸ“ˆ Workload, Staffing & Capacity

2022–2024: ED encounters increased from 57,401 to 61,472.

πŸš‘ ED activity Β· ↑ 7.1%

ED history & measures β†’ Β· πŸ”Ž Sources β†’
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πŸ‘©β€βš•οΈ RN Staffing

Open details
Annual RN labor inputs Β· all retained years
Annual financial reporting unit Β· source-reported inputs
Reporting periodProductive RN hoursContract RN hoursPatient daysFiling statusSource
2021-10-01–2022-09-30764,25049,56445,865AuditedPreserved fileAPI record ID 317
2022-10-01–2023-09-30776,78851,80648,823AuditedPreserved fileAPI record ID 315
2023-10-01–2024-09-30785,66971,30445,077AuditedPreserved fileHADR 01-01-2024 to 12-31-2024 row 313
Full source records & reporting scope β†’
πŸ”Ž Records & complete history β†’
Acute care + LTC reporting unit Β· RN hours / patient day
17.43
2023-10-01–2024-09-30πŸ“ˆ Trend: β€” UNKNOWN
California peer comparison
Peer median
14.85
Typical reported range Β· middle 50%
11.14–19.49
RN hours / patient day Β· 191 audited 2024 reports

Mostly acute-care patient days

92.7% of this report’s patient days: acute care

Within the typical reported range

πŸ”Ž Comparison source & calculation
Productive RN hours
785,669
2023-10-01–2024-09-30
RN-only FTEs Β· productive, calculated
377.73
2023-10-01–2024-09-30 Β· productive RN hours Γ· 2,080
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✈️ Travelers / Agency Nursing

Open details
πŸ”Ž Records & complete history β†’
Contract RN hours / reported nursing hours
6.6%
2024↑ Increasing Β· 2018–2019 to 2024
Contract RN hours
71,304
2024
πŸ“ˆ Contract RN share of nursing hours
Contract RN share of nursing hours Β· % Β· reported contract RN share
Period% Β· reported contract RN share
2018–2019 baseline0.81
20246.57

2024 contract RN share was 5.8 percentage points above the 2018–2019 baseline.

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πŸ›οΈ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?
πŸ₯ Licensed
Authorized bed capacity under the facility license.
πŸ›οΈ Staffed
Beds the hospital reports having personnel to operate during the reporting period.
βš™οΈ Operational
Beds open and equipped for patient care at a stated time.
πŸ“‹ Reported available
The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.
πŸ”Ž Records & complete history β†’

Licensed beds by care type Β· 2024

πŸ›οΈ Acute care licensed beds
195
β†’ Stable Β· 2022–2024
πŸ›οΈ Skilled nursing / LTC licensed beds
16
β†’ Stable Β· 2022–2024
πŸ₯ Total licensed beds Β· reporting unit
211
↓ Decreasing Β· 2022–2024
πŸ”Ž 2024 annual utilization Β· source & history
πŸ₯ Reported licensed beds
211
2025 capacity record
πŸ›οΈ Reported staffed beds
123
2025 Β· reporting unit
βš™οΈ Operational beds
β€” UNKNOWN
No matched dated operational-bed count
πŸ›οΈ Reported available beds
211
2025 Β· reporting unit Β· historical count
❀️ Licensed ICU beds
12
2024 Β· annual utilization
πŸ‘Ά Licensed NICU beds
17
2024 Β· annual utilization
🀰 Licensed perinatal beds
24
2024 Β· annual utilization
πŸš‘ ED treatment stations
42
December 31, 2024
πŸ“ˆ Licensed specialty-bed history
Licensed beds Β· annual utilization
Licensed beds202220232024
❀️ ICU121212
πŸ‘Ά NICU171717
🀰 Perinatal242424
πŸ“ˆ ED treatment stations Β· December 31
ED treatment stations Β· December 31 Β· Stations
PeriodStations
202237
202337
202442
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πŸš‘ ED & Hospital Pressure

Open details
πŸ”Ž Records & complete history β†’
πŸš‘ ED encounters Β· admitted + non-admitted
61,472
2024 Β· annual utilization↑ Increasing Β· 2022–2024
πŸ›οΈ ED admissions
5,625
2024 Β· annual utilization
⏱️ Median ED stay · excludes psych / transfers
231 min↑
2024-10-01–2025-09-30 Β· CMS reporting unit 050272Above national rate 162 min Β· numerical comparison
⏱️ Psychiatric / mental-health ED stay · median
288 min↑
2024-10-01–2025-09-30Above national rate 257 min Β· numerical comparison
⏱️ ED stay before transfer · median
312 min↑
2024-10-01–2025-09-30Above national rate 287 min Β· numerical comparison
πŸš‘ Left before being seen
1%↓
2024-01-01–2024-12-31Below national rate 2% Β· numerical comparison
⏱️ Ambulance offload · 90th percentile
34.58 min
Jan 2026 Β· Redlands Community Hospital1,034 qualifying offloads Β· local standard 25 min
🚨 Ambulance diversion reported
No
2024 Β· annual utilization
⏱️ Boarding / wait time
β€” UNKNOWN
Boarding / wait measure not yet added to CNO
πŸ“ˆ Ambulance offload Β· 90th percentile Β· Oct 2024–Mar 2025
Ambulance offload Β· 90th percentile Β· Oct 2024–Mar 2025 Β· Minutes
PeriodMinutes
Oct 202429.18
Nov 202426.47
Dec 202429.32
Jan 202531.2
Feb 202528.37
Mar 202527.17
πŸ“ˆ ED encounters Β· admitted + non-admitted
ED encounters Β· admitted + non-admitted Β· Encounters
PeriodEncounters
202257,401
202359,382
202461,472
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πŸ”„ Services & Changes

Open details

πŸ’¬ Patient experience, infections & outcomes

Open details

Patient Experience & Outcomes

CMS reporting unit 050272 Β· REDLANDS COMMUNITY HOSPITAL

Patients who answered β€œAlways”

Nurses communicated well
75%↓Below national rate 80% Β· numerical comparison
2024-10-01–2025-09-301263 completed surveys Β· 21% response rate
Received help as soon as wanted
63%↓Below national rate 67% Β· numerical comparison
Legacy survey measure Β· 2024-01-01–2024-12-311254 completed surveys Β· 21% response rate

Infections Β· standardized infection ratio (SIR)

Central-line bloodstream infections Β· CLABSI
0.494↔CMS: no different from national benchmark
2024-10-01–2025-09-30No Different than National Benchmark
Catheter-associated urinary infections Β· CAUTI
0.640↔CMS: no different from national benchmark
2024-10-01–2025-09-30No Different than National Benchmark
MRSA bloodstream infections
0.485↔CMS: no different from national benchmark
2024-10-01–2025-09-30No Different than National Benchmark
C. diff infections
1.379↔CMS: no different from national benchmark
2024-10-01–2025-09-30No Different than National Benchmark
Surgical-site infections Β· colon surgery
1.133↔CMS: no different from national benchmark
2024-10-01–2025-09-30No Different than National Benchmark
Surgical-site infections Β· hysterectomy
β€” UNKNOWN
2024-10-01–2025-09-30CMS cannot calculate
30-day readmissions & mortality Β· risk-standardized rates

Unplanned readmissions within 30 days

Heart attack
β€” UNKNOWN
2023-07-01–2025-06-30Too few cases to report
Heart failure
18.6%↓Below national rate 21.3% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 321 cases
Pneumonia
19%↑Above national rate 17.3% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 468 cases
COPD
18.4%↓Below national rate 20% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 166 cases
Coronary bypass surgery
β€” UNKNOWN
2023-07-01–2025-06-30No CMS result for this period
Hip/knee replacement
6.7%↑Above national rate 5.8% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 147 cases

Deaths within 30 days

Heart attack
β€” UNKNOWN
2022-07-01–2025-06-30Too few cases to report
Heart failure
11.9%↑Above national rate 11.1% Β· numerical comparison
2022-07-01–2025-06-30CMS cohort: 98 cases
Pneumonia
15.2%↔Equal to national rate 15.2% Β· numerical comparison
2022-07-01–2025-06-30CMS cohort: 234 cases
COPD
9.6%↑Above national rate 8.6% Β· numerical comparison
2022-07-01–2025-06-30CMS cohort: 65 cases
Coronary bypass surgery
β€” UNKNOWN
2022-07-01–2025-06-30No CMS result for this period
Stroke
19.4%↑Above national rate 11.9% Β· numerical comparison
2023-07-01–2025-06-30CMS cohort: 152 cases
πŸ”Ž Measure records & sources β†’
↑ Back to snapshot

πŸ”Ž Sources

Open details
  • HCAI facility roster Β· 2026-10-01 Β· source row 339 Β· Retained roster
  • Download this hospital’s retained records and history (JSON)HCAI 106361308 Β· dates, source locators and original values included
  • RN labor and workload Β· records & history

    RN trend comparison: not included. Contract-share trend comparison: not included.

    2022 Β· 2021-10-01–2022-09-30 Β· Audited

    Download preserved source Β· Official source Β· API record ID 317

    Retained record fields
    FieldValue
    year2022
    begin2021-10-01
    end2022-09-30
    reportDays365
    filingAudited
    typeComparable
    sourceRecord317
    nameREDLANDS COMMUNITY HOSPITAL
    countySan Bernardino
    rnHours764250
    patientDays45865
    ratio16.663032813692357
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN764250
    PRD_HR_LVN46047
    PRD_HR_AID217663
    CNT_HR_RN49564
    nursingHours1077524
    contractShare0.04599804737527888
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE40582
    DAY_PSYCH2230
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC3053
    DAY_RESDNT0
    2023 Β· 2022-10-01–2023-09-30 Β· Audited

    Download preserved source Β· Official source Β· API record ID 315

    Retained record fields
    FieldValue
    year2023
    begin2022-10-01
    end2023-09-30
    reportDays365
    filingAudited
    typeComparable
    sourceRecord315
    nameREDLANDS COMMUNITY HOSPITAL
    countySan Bernardino
    rnHours776788
    patientDays48823
    ratio15.910288183847777
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN776788
    PRD_HR_LVN44157
    PRD_HR_AID181467
    CNT_HR_RN51806
    nursingHours1054218
    contractShare0.049141638636411064
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE45284
    DAY_PSYCH388
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC3151
    DAY_RESDNT0
    2024 Β· 2023-10-01–2024-09-30 Β· Audited

    Download preserved source Β· Official source Β· HADR 01-01-2024 to 12-31-2024 row 313

    Retained record fields
    FieldValue
    year2024
    begin2023-10-01
    end2024-09-30
    reportDays366
    filingAudited
    typeComparable
    sourceRecord313
    nameREDLANDS COMMUNITY HOSPITAL
    countySan Bernardino
    rnHours785669
    patientDays45077
    ratio17.42948732169399
    components
    Open components
    Retained record fields
    FieldValue
    PRD_HR_RN785669
    PRD_HR_LVN45213
    PRD_HR_AID182842
    CNT_HR_RN71304
    nursingHours1085028
    contractShare0.06571627644632212
    careDays
    Open careDays
    Retained record fields
    FieldValue
    DAY_ACUTE41796
    DAY_PSYCH0
    DAY_CHEM0
    DAY_REHAB0
    DAY_LTC3281
    DAY_RESDNT0
    Current CNO profile record Β· reported labor fieldsPreserved 2024 financial workbook
    Retained record fields
    FieldValue
    rnHours785669
    contractHours71304
    contractShare0.06572
    rnPerPatientDay17.42949
    baseline0.00808
    historyUNIQUE
    filingAudited
  • Beds and capacity Β· records & history
    Official facility identity, campus scope & licensed beds Β· 2026-10-01Official HCAI roster Β· Retained source Β· row 339
    Retained record fields
    FieldValue
    officialNameREDLANDS COMMUNITY HOSPITAL
    countySan Bernardino
    cityREDLANDS
    address350 TERRACINA BOULEVARD
    zip92373
    levelParent Facility
    categoryGeneral Acute Care Hospital
    statusOpen
    statusEffective1946-01-01
    licensedBeds211
    erServiceLevelEmergency - Basic
    licenseNumber240000191
    rosterDate2026-10-01
    checkedOn2026-10-12
    sourceRow339
    officialUrlhttps://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing
    sourceFile/downloads/coverage/hcai-current-20261001.json.gz
    aliases
    Open aliases
    Record 1HOSPICE OF REDLANDS COMMUNITY HOSPITAL
    Record 2REDLANDS COMMUNITY HOSPITAL
    Record 3REDLANDS COMMUNITY HOSPITAL D/P SNF
    parentIdβ€” UNKNOWN
    parentNameβ€” UNKNOWN
    cdphFacilityTypeGENERAL ACUTE CARE HOSPITAL
    crosswalkRows
    Open crosswalkRows
    Record 1
    Retained record fields
    FieldValue
    _id3211
    LICENSED_CERTIFIEDLICENSED AND CERTIFIED
    ELMS_FACID240000046
    LICENSE_NUMBER240000191
    LICENSE_STATUS_DESCRIPTIONACTIVE
    PERM_ID10691
    HCAI_ID106361308
    ASPEN_FACIDCA240000046
    CCN050272
    NPI1043354111
    ASPEN_STATUSACTIVE
    FACNAMEREDLANDS COMMUNITY HOSPITAL
    FAC_TYPE_DESCRIPTIONGENERAL ACUTE CARE HOSPITAL
    FAC_FDRGENERAL ACUTE CARE HOSPITAL
    FAC_FAC_RELATIONSHIPParent
    ELMS_PARENT_FACIDβ€” UNKNOWN
    Record 2
    Retained record fields
    FieldValue
    _id3287
    LICENSED_CERTIFIEDLICENSED AND CERTIFIED
    ELMS_FACID240000630
    LICENSE_NUMBER240000191
    LICENSE_STATUS_DESCRIPTIONACTIVE
    PERM_ID10691
    HCAI_ID106361308
    ASPEN_FACIDCA240000630
    CCN051534
    NPIβ€” UNKNOWN
    ASPEN_STATUSACTIVE
    FACNAMEHOSPICE OF REDLANDS COMMUNITY HOSPITAL
    FAC_TYPE_DESCRIPTIONHOSPICE
    FAC_FDRHOSPICE
    FAC_FAC_RELATIONSHIPOther Certifiable Part
    ELMS_PARENT_FACID240000046
    Record 3
    Retained record fields
    FieldValue
    _id3351
    LICENSED_CERTIFIEDLICENSED AND CERTIFIED
    ELMS_FACID240001393
    LICENSE_NUMBER240000191
    LICENSE_STATUS_DESCRIPTIONACTIVE
    PERM_ID10691
    HCAI_ID106361308
    ASPEN_FACIDCA240001393
    CCN555642
    NPIβ€” UNKNOWN
    ASPEN_STATUSACTIVE
    FACNAMEREDLANDS COMMUNITY HOSPITAL D/P SNF
    FAC_TYPE_DESCRIPTIONSKILLED NURSING FACILITY
    FAC_FDRSKILLED NURSING FACILITY
    FAC_FAC_RELATIONSHIPDistinct Part
    ELMS_PARENT_FACID240000046
    addedByCoverageAuditfalse
    Retained record fields
    FieldValue
    licensedBeds211
    staffedBeds123
    availableBeds211
    reportingYear2025
    scopeWorkforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.
    Licensed beds by care type Β· 2022 Β· 2022-01-01–2022-12-31Preserved utilization workbook Β· Page 1-6 Β· row 328
    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute195
    psychiatric18
    chemical0
    skilledNursing16
    intermediateCare0
    developmentalCare0
    total229
    sourceRow328
    sourceIdAUR-2022
    Licensed beds by care type Β· 2023 Β· 2023-01-01–2023-12-31Preserved utilization workbook Β· Page 1-6 Β· row 330
    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute195
    psychiatric0
    chemical0
    skilledNursing16
    intermediateCare0
    developmentalCare0
    total211
    sourceRow330
    sourceIdAUR-2023
    Licensed beds by care type Β· 2024 Β· 2024-01-01–2024-12-31Preserved utilization workbook Β· Page 1-6 Β· row 330
    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    beds
    Open beds
    Retained record fields
    FieldValue
    acute195
    psychiatric0
    chemical0
    skilledNursing16
    intermediateCare0
    developmentalCare0
    total211
    sourceRow330
    sourceIdAUR-2024
  • ED activity, specialty beds and diversion Β· records & history
    2022 Β· 2022-01-01–2022-12-31

    Download preserved workbook Β· Official source Β· HCAI 106361308 Β· source row 328

    Retained record fields
    FieldValue
    year2022
    begin2022-01-01
    end2022-12-31
    operatedYes
    sourceIdAUR-2022
    sourceRow328
    diversionReportedNo
    icuLicensed12
    nicuLicensed17
    perinatalLicensed24
    edStations37
    edNonAdmitVisits52739
    edAdmissions4662
    diversionHoursβ€” UNKNOWN
    2023 Β· 2023-01-01–2023-12-31

    Download preserved workbook Β· Official source Β· HCAI 106361308 Β· source row 330

    Retained record fields
    FieldValue
    year2023
    begin2023-01-01
    end2023-12-31
    operatedYes
    sourceIdAUR-2023
    sourceRow330
    diversionReportedNo
    icuLicensed12
    nicuLicensed17
    perinatalLicensed24
    edStations37
    edNonAdmitVisits53847
    edAdmissions5535
    diversionHoursβ€” UNKNOWN
    2024 Β· 2024-01-01–2024-12-31

    Download preserved workbook Β· Official source Β· HCAI 106361308 Β· source row 330

    Retained record fields
    FieldValue
    year2024
    begin2024-01-01
    end2024-12-31
    operatedYes
    sourceIdAUR-2024
    sourceRow330
    diversionReportedNo
    icuLicensed12
    nicuLicensed17
    perinatalLicensed24
    edStations42
    edNonAdmitVisits55847
    edAdmissions5625
    diversionHoursβ€” UNKNOWN
  • CMS ED measures Β· records & history

    CMS 050272 Β· REDLANDS COMMUNITY HOSPITAL Β· Download preserved CMS file Β· Official source

    OP_18b Β· Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Β· source row 11499
    Retained record fields
    FieldValue
    value231
    raw231
    sample329
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow11499
    measureNameAverage (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better
    OP_18c Β· Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Β· source row 11500
    Retained record fields
    FieldValue
    value288
    raw288
    sample14
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow11500
    measureNameAverage (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
    OP_18d Β· Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better Β· source row 11501
    Retained record fields
    FieldValue
    value312
    raw312
    sample13
    footnote
    start2024-10-01
    end2025-09-30
    sourceRow11501
    measureNameAverage (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
    OP_22 Β· Left before being seen Β· source row 11502
    Retained record fields
    FieldValue
    value1
    raw1
    sample60562
    footnote
    start2024-01-01
    end2024-12-31
    sourceRow11502
    measureNameLeft before being seen
  • Ambulance offload Β· records & history

    Redlands Community Hospital Β· CEMSIS 20366 Β· unique normalized hospital / retained CMS name + EMS geography

    Download preserved report Β· Official report

    Download preserved report Β· Official report

    Record 1 Β· 2024-10
    Retained record fields
    FieldValue
    month2024-10
    minutes29.183333333333334
    offloadCount983
    countPage31
    rawTime0:29:11
    sourceIdEMSA-APOT-JUNE2025
    page19
    row61
    Record 2 Β· 2024-11
    Retained record fields
    FieldValue
    month2024-11
    minutes26.466666666666665
    offloadCount887
    countPage36
    rawTime0:26:28
    sourceIdEMSA-APOT-JUNE2025
    page19
    row61
    Record 3 Β· 2024-12
    Retained record fields
    FieldValue
    month2024-12
    minutes29.316666666666666
    offloadCount1025
    countPage41
    rawTime0:29:19
    sourceIdEMSA-APOT-JUNE2025
    page19
    row61
    Record 4 Β· 2025-01
    Retained record fields
    FieldValue
    month2025-01
    minutes31.2
    offloadCount1026
    countPage46
    rawTime0:31:12
    sourceIdEMSA-APOT-JUNE2025
    page19
    row61
    Record 5 Β· 2025-02
    Retained record fields
    FieldValue
    month2025-02
    minutes28.366666666666667
    offloadCount863
    countPage51
    rawTime0:28:22
    sourceIdEMSA-APOT-JUNE2025
    page19
    row61
    Record 6 Β· 2025-03
    Retained record fields
    FieldValue
    month2025-03
    minutes27.166666666666668
    offloadCount892
    countPage56
    rawTime0:27:10
    sourceIdEMSA-APOT-JUNE2025
    page19
    row61
    Latest retained offload record Β· 2026-01
    Retained record fields
    FieldValue
    month2026-01
    minutes34.583333333333336
    rawTime0:34:35
    offloadCount1034
    standardMinutes25
    rawStandard0:25:00
    compliantPercent77.5
    sourceIdEMSA-APOT-FEB2026
    page6
    rawLineInland Counties EMS Agency 20366 Redlands Community Hospital 1034 0:34:35 0:25:00 0:09:35 77.5%
  • CMS patient experience, infection, readmission & mortality records

    CMS 050272 Β· REDLANDS COMMUNITY HOSPITAL Β· 350 TERRACINA BLVD, REDLANDS 92373 Β· unique normalized address + city + ZIP

    Exact CMS records Β· reporting unit 050272
    MeasureReported valuePeriodSource / rowCMS footnotes
    H_COMP_1_A_PPatients who reported that their nurses "Always" communicated well752024-10-01–2025-09-30hcahps / 27066None
    H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wanted632024-01-01–2024-12-31responsiveness / 37230None
    HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)0.4942024-10-01–2025-09-30hai / 14335None
    HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases22024-10-01–2025-09-30hai / 14334None
    HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases4.0462024-10-01–2025-09-30hai / 14333None
    HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.0832024-10-01–2025-09-30hai / 14330None
    HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.6332024-10-01–2025-09-30hai / 14331None
    HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)0.6402024-10-01–2025-09-30hai / 14341None
    HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases52024-10-01–2025-09-30hai / 14340None
    HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases7.8112024-10-01–2025-09-30hai / 14339None
    HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.2352024-10-01–2025-09-30hai / 14336None
    HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.4192024-10-01–2025-09-30hai / 14337None
    HAI_3_SIRSSI - Colon Surgery1.1332024-10-01–2025-09-30hai / 14347None
    HAI_3_NUMERATORSSI - Colon Surgery: Observed Cases32024-10-01–2025-09-30hai / 14346None
    HAI_3_ELIGCASESSSI - Colon Surgery: Predicted Cases2.6492024-10-01–2025-09-30hai / 14345None
    HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence Limit0.2882024-10-01–2025-09-30hai / 14342None
    HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence Limit3.0822024-10-01–2025-09-30hai / 14343None
    HAI_4_SIRSSI - Abdominal HysterectomyNot Available2024-10-01–2025-09-30hai / 1435313CMS cannot calculate
    HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed Cases02024-10-01–2025-09-30hai / 14352None
    HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted Cases0.2442024-10-01–2025-09-30hai / 14351None
    HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence LimitNot Available2024-10-01–2025-09-30hai / 1434813CMS cannot calculate
    HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence LimitNot Available2024-10-01–2025-09-30hai / 1434913CMS cannot calculate
    HAI_5_SIRMRSA Bacteremia0.4852024-10-01–2025-09-30hai / 14359None
    HAI_5_NUMERATORMRSA Bacteremia: Observed Cases12024-10-01–2025-09-30hai / 14358None
    HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases2.0602024-10-01–2025-09-30hai / 14357None
    HAI_5_CILOWERMRSA Bacteremia: Lower Confidence Limit0.0242024-10-01–2025-09-30hai / 14354None
    HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence Limit2.3942024-10-01–2025-09-30hai / 14355None
    HAI_6_SIRClostridium Difficile (C.Diff)1.3792024-10-01–2025-09-30hai / 14365None
    HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases242024-10-01–2025-09-30hai / 14364None
    HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases17.3982024-10-01–2025-09-30hai / 14363None
    HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence Limit0.9042024-10-01–2025-09-30hai / 14360None
    HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence Limit2.0212024-10-01–2025-09-30hai / 14361None
    READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission RateNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 55821Too few cases to report
    READM_30_HFHeart failure (HF) 30-Day Readmission Rate18.6CMS cohort: 321Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 5585None
    READM_30_PNPneumonia (PN) 30-Day Readmission Rate19CMS cohort: 468Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 5587None
    READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patients18.4CMS cohort: 166Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 5584None
    READM_30_CABGRate of readmission for CABGNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 55835No CMS result for this period
    READM_30_HIP_KNEERate of readmission after hip/knee replacement6.7CMS cohort: 147Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30readmissions / 5586None
    MORT_30_AMIDeath rate for heart attack patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 79641Too few cases to report
    MORT_30_HFDeath rate for heart failure patients11.9CMS cohort: 98Lower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 7967None
    MORT_30_PNDeath rate for pneumonia patients15.2CMS cohort: 234Lower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 7968None
    MORT_30_COPDDeath rate for COPD patients9.6CMS cohort: 65Lower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 7966None
    MORT_30_CABGDeath rate for CABG surgery patientsNot AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available2022-07-01–2025-06-30mortality / 79655No CMS result for this period
    MORT_30_STKDeath rate for stroke patients19.4CMS cohort: 152Lower estimate: Not AvailableHigher estimate: Not Available2023-07-01–2025-06-30mortality / 7969None
    CMS footnote definitions Β· HCAHPS survey versions
  • Licensed care categories Β· 2022–2024 history & source rows
    Licensed beds Β· annual utilization reporting unit
    Care type202220232024
    Acute care195195195
    Psychiatric1800
    Skilled nursing / LTC161616
    Reported total229211211
  • 2024 HCAI selected annual financial reports Β· RN hours and patient-day care mix Β· Preserved workbook
    RN comparison calculation & reporting scope

    Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.

    HCAI 106361308 Β· HADR 01-01-2024 to 12-31-2024 Β· row 313 Β· Audited Β· 2023-10-01–2024-09-30

    Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.

    Productive RN hours: 785,669 Γ· total patient days: 45,077

    • Acute care: 41,796 patient days
    • Psychiatric: 0 patient days
    • Chemical dependency: 0 patient days
    • Rehabilitation: 0 patient days
    • Long-term care: 3,281 patient days
    • Residential: 0 patient days
    Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
  • Oct 2024–Mar 2025 Β· EMSA ambulance offload history Β· page 19 Β· Preserved report
    Offload hospital identity & source times

    Redlands Community Hospital Β· ICEMA Β· CEMSIS 20366 Β· unique normalized hospital / retained CMS name + EMS geography

    • Oct 2024: 0:29:11 Β· 90th percentile Β· 983 qualifying offloads Β· page 19 Β· count page 31
    • Nov 2024: 0:26:28 Β· 90th percentile Β· 887 qualifying offloads Β· page 19 Β· count page 36
    • Dec 2024: 0:29:19 Β· 90th percentile Β· 1,025 qualifying offloads Β· page 19 Β· count page 41
    • Jan 2025: 0:31:12 Β· 90th percentile Β· 1,026 qualifying offloads Β· page 19 Β· count page 46
    • Feb 2025: 0:28:22 Β· 90th percentile Β· 863 qualifying offloads Β· page 19 Β· count page 51
    • Mar 2025: 0:27:10 Β· 90th percentile Β· 892 qualifying offloads Β· page 19 Β· count page 56

    Jan 2026: 0:34:35 Β· 1,034 qualifying offloads Β· local standard 0:25:00 Β· 77.5% within standard Β· page 6

  • Jan 2026 Β· EMSA hospital offload exceedance table Β· page 6 Β· Preserved report
  • CMS ED measures Β· reporting unit 050272 Β· REDLANDS COMMUNITY HOSPITAL Β· Preserved file
    CMS values, dates & identity match

    350 TERRACINA BLVD, REDLANDS 92373 Β· unique normalized address + city + ZIP

    • OP_18b: 231 Β· 2024-10-01–2025-09-30 Β· sample 329
    • OP_18c: 288 Β· 2024-10-01–2025-09-30 Β· sample 14
    • OP_18d: 312 Β· 2024-10-01–2025-09-30 Β· sample 13
    • OP_22: 1 Β· 2024-01-01–2024-12-31 Β· sample 60562
    Preserved hospital identities Β· CMS footnote definitions
  • 2022-01-01–2022-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2023-01-01–2023-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2024-01-01–2024-12-31 Β· HCAI licensed specialty beds, ED activity & diversion Β· Preserved file
  • 2024 contract RN share calculation
    Nursing-hour denominator

    Contract RN hours Γ· (productive RN + productive LVN + productive aide + contract RN hours). HCAI fields: CNT_HR_RN Γ· (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

  • Productive FTE calculation Β· hours Γ· 2,080
  • 2024 HCAI annual financial / RN labor
  • 2025 California capacity record
All public source collections β†’
Evidence standards & methodology →↑ Back to snapshot
Research record, provenance & reporting scope
← Return to the statewide directory

Redlands Community Hospital

San Bernardino County Β· HCAI 106361308

Profile statusLISTED β€” NOT YET REVIEWEDDescriptive profile Β· two source layers2024 financial filing audited2024 workforce record available2025 capacity record available
What this page can show2024 nursing labor and 2025 capacity, reported separately.

What is reported?

This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

Reported RN labor785,669 productive RN hours.
785,669Hospital-wide productive RN hours Β· 2024
Contract RN share6.6% of reported RN labor.
6.6%Agency, registry, or contract RN share Β· 2024
Reported RN intensity17.4 RN hours per patient day.
17.4Hospital-wide annual proxy Β· 2024
Reported capacity123 staffed beds.
211 β†’ 123Available β†’ staffed beds Β· 2025

Where the numbers came from.

What changed in patient demand, staffed capacity, and permanent RN coverage during the same reporting periodβ€”and what happened on my unit?
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