🏥 PIH Health Whittier Hospital

Los Angeles County · HCAI 106190631

12401 WASHINGTON BLVD., WHITTIER 90602

Open · Hospital facility · roster 2026-10-01

Acute care + LTC + other care reporting unit

Hospital Snapshot

The available data, together. Tap a section to open its history and sources.

↑ Increasing · ↓ Decreasing · → Stable · Provisional = filing still in process

Read the arrows

Trends: ↑ increasing, ↓ decreasing, → stable over the dates shown. Provisional means a filing is still in process.

CMS / CDPH comparisons: ↑ above, ↓ below, ↔ equal to the national number or the source reports no difference. The label identifies which comparison is shown.

—: no matched comparison.

👩‍⚕️ RN staffing

Acute care + LTC + other care reporting unit · RN hours / patient day: 16.55↑
Productive RN hours: 1,761,018
RN-only FTEs · productive, calculated: 846.64

History & details →

✈️ Travelers / agency

Contract RN hours / reported nursing hours: 0.6%→
Contract RN hours: 14,083

History & details →

🛏️ Beds & capacity

🏥 Reported licensed beds: 523
🛏️ Reported staffed beds: 331—
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 486
❤️ Licensed ICU beds: 48
👶 Licensed NICU beds: 34
🤰 Licensed perinatal beds: 32
🚑 ED treatment stations: 61

Licensed care types · 2024 reporting unit

Acute care: 488
Skilled nursing / LTC: 35

History & details →

🚑 ED & hospital pressure

🚑 ED encounters · admitted + non-admitted: 74,428
🛏️ ED admissions: 10,014
⏱️ Median ED stay · excludes psych / transfers: 237 min↑
🚑 Left before being seen: 5%↑
⏱️ Ambulance offload · 90th percentile: 58.58 min
🚨 Reported diversion hours: 1,551 hours
⏱️ Boarding / wait time: — UNKNOWN

History & details →

🔄 Services & changes

Documented service changes: Service review not documented

History & details →

👥 Turnover & working conditions

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation and contract records →

History & details →

💬 Patient experience

Nurses communicated well · Always: 77%↓
Help as soon as wanted · Always · legacy measure: 65%↓

History & details →

🦠 Infections · CMS ratios

Central-line bloodstream infections · CLABSI · SIR: 0.825↔CMS: no different from national benchmark
Catheter-associated urinary infections · CAUTI · SIR: 0.594↔CMS: no different from national benchmark
MRSA bloodstream infections · SIR: 0.474↔CMS: no different from national benchmark
C. diff infections · SIR: 0.497↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery · SIR: 1.390↔CMS: no different from national benchmark
Surgical-site infections · hysterectomy · SIR: 0.445↔CMS: no different from national benchmark

History & details →

🏥 Readmissions & mortality

30-day readmissions

Heart attack: 13.7%↓
Heart failure: 22.4%↑
Pneumonia: 18.3%↑
COPD: 18.4%↓
Coronary bypass surgery: 10.6%↓
Hip/knee replacement: 7%↑

30-day mortality

Heart attack: 11.3%↓
Heart failure: 8.9%↓
Pneumonia: 13.9%↓
COPD: 7.4%↓
Coronary bypass surgery: — UNKNOWN
Stroke: 10.1%↓

History & details →

📈 Workload & complete records

Patient days, discharges, care mix and workload history.

🔎 All sources →History & details →

Explore history & sources

Before you take the job

Open details

Charge-nurse patient assignment — UNKNOWN · charge availability affects every nurse’s backupIs the charge nurse free of a patient assignment on this unit? If not, is it a partial or full assignment, how many patients, and how often? What dedicated RN/LVN support is provided, and who covers charge duties during emergencies?Source →

↑ Back to snapshot

👥 Turnover & working conditions

Open details

Who stays? Who leaves?

Acute-hospital RN turnover: — UNKNOWN
RN vacancies: — UNKNOWN

Pay, overtime, orientation & contract

RN overtime: UNKNOWN — no matched RN-specific hours
Current RN wage scale: UNKNOWN — no matched current scale
Orientation: UNKNOWN — no matched unit policy
Contract provisions: UNKNOWN — no executed local contract reviewed

↑ Back to snapshot

📈 Workload & patient demand

Open details

📈 Workload, Staffing & Capacity

2022–2024: ED encounters increased from 70,954 to 74,428.

🚑 ED activity · ↑ 4.9%

ED history & measures → · 🔎 Sources →

↑ Back to snapshot

👩‍⚕️ RN Staffing

Open details

Annual RN labor inputs · all retained years

Annual financial reporting unit · source-reported inputs
Reporting period	Productive RN hours	Contract RN hours	Patient days	Filing status	Source
2021-10-01–2022-09-30	1,704,941	14,086	109,384	Audited	Preserved fileAPI record ID 295
2022-10-01–2023-09-30	1,753,220	19,472	109,139	Audited	Preserved fileAPI record ID 294
2023-10-01–2024-09-30	1,761,018	14,083	106,415	Audited	Preserved fileHADR 01-01-2024 to 12-31-2024 row 292

Full source records & reporting scope →

🔎 Records & complete history →

Acute care + LTC + other care reporting unit · RN hours / patient day

16.55

2023-10-01–2024-09-30📈 Trend: ↑ Increasing · 2022–2024

California peer comparison

Peer median: 14.85
Typical reported range · middle 50%: 11.14–19.49

RN hours / patient day · 191 audited 2024 reports

Mostly acute-care patient days

86.6% of this report’s patient days: acute care

Within the typical reported range

🔎 Comparison source & calculation

Productive RN hours

1,761,018

2023-10-01–2024-09-30

RN-only FTEs · productive, calculated

846.64

2023-10-01–2024-09-30 · productive RN hours ÷ 2,080

📈 RN hours per patient day · annual reports

RN hours per patient day · annual reports · RN hours / patient day
Period	RN hours / patient day
2022	15.59
2023	16.06
2024	16.55

2022–2024 pattern: RN hours per patient day went from 15.59 to 16.55.

↑ Back to snapshot

✈️ Travelers / Agency Nursing

Open details

🔎 Records & complete history →

Contract RN hours / reported nursing hours: 0.6%
Contract RN hours: 14,083

📈 Contract RN share of nursing hours · annual reports

Contract RN share of nursing hours · annual reports · % of nursing hours
Period	% of nursing hours
2022	0.58
2023	0.78
2024	0.56

2022–2024 pattern: contract RN share went from 0.6% to 0.6%.

2018–2019 baseline: 0.5%.

↑ Back to snapshot

🛏️ Beds & Capacity

Open details

Which kind of bed capacity is reported?

What do these bed counts mean?

🏥 Licensed: Authorized bed capacity under the facility license.
🛏️ Staffed: Beds the hospital reports having personnel to operate during the reporting period.
⚙️ Operational: Beds open and equipped for patient care at a stated time.
📋 Reported available: The source’s available-bed count for its dated reporting period. Live availability means an empty, staffed bed ready to accept a patient now.

🔎 Records & complete history →

Licensed beds by care type · 2024

🛏️ Acute care licensed beds: 488
🛏️ Skilled nursing / LTC licensed beds: 35
🏥 Total licensed beds · reporting unit: 523

🔎 2024 annual utilization · source & history

🏥 Reported licensed beds: 523
🛏️ Reported staffed beds: 331
⚙️ Operational beds: — UNKNOWN
🛏️ Reported available beds: 486
❤️ Licensed ICU beds: 48
👶 Licensed NICU beds: 34
🤰 Licensed perinatal beds: 32
🚑 ED treatment stations: 61

📈 Licensed specialty-bed history

Licensed beds · annual utilization
Licensed beds	2022	2023	2024
❤️ ICU	48	48	48
👶 NICU	34	34	34
🤰 Perinatal	32	32	32

📈 ED treatment stations · December 31

ED treatment stations · December 31 · Stations
Period	Stations
2022	61
2023	61
2024	61

↑ Back to snapshot

🚑 ED & Hospital Pressure

Open details

🔎 Records & complete history →

🚑 ED encounters · admitted + non-admitted: 74,428
🛏️ ED admissions: 10,014
⏱️ Median ED stay · excludes psych / transfers: 237 min↑
🚑 Left before being seen: 5%↑
⏱️ Ambulance offload · 90th percentile: 58.58 min
🚨 Reported diversion hours: 1,551 hours
⏱️ Boarding / wait time: — UNKNOWN

📈 Ambulance offload · 90th percentile · Oct 2024–Mar 2025

Ambulance offload · 90th percentile · Oct 2024–Mar 2025 · Minutes
Period	Minutes
Oct 2024	54.47
Nov 2024	54.48
Dec 2024	103.98
Jan 2025	72.87
Feb 2025	56.48
Mar 2025	50.43

📈 ED encounters · admitted + non-admitted

ED encounters · admitted + non-admitted · Encounters
Period	Encounters
2022	70,954
2023	74,562
2024	74,428

📈 Reported diversion hours

Reported diversion hours · Hours
Period	Hours
2022	2,081
2023	2,443
2024	1,551

↑ Back to snapshot

🔄 Services & Changes

Open details

Service review not documented

All documented service changes →↑ Back to snapshot

💬 Patient experience

Open details

Patient Experience

CMS reporting unit 050169 · PIH HEALTH HOSPITAL-WHITTIER

Patients who answered “Always”

Nurses communicated well: 77%↓Below national rate 80% · numerical comparison
Received help as soon as wanted: 65%↓Below national rate 67% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🦠 Infections · CMS ratios

Open details

Infections · CMS

CMS reporting unit 050169 · PIH HEALTH HOSPITAL-WHITTIER

Infections · standardized infection ratio (SIR)

Central-line bloodstream infections · CLABSI · SIR: 0.825↔CMS: no different from national benchmark
Catheter-associated urinary infections · CAUTI · SIR: 0.594↔CMS: no different from national benchmark
MRSA bloodstream infections · SIR: 0.474↔CMS: no different from national benchmark
C. diff infections · SIR: 0.497↓CMS: lower than national benchmark · better
Surgical-site infections · colon surgery · SIR: 1.390↔CMS: no different from national benchmark
Surgical-site infections · hysterectomy · SIR: 0.445↔CMS: no different from national benchmark

🔎 Measure records & sources →

↑ Back to snapshot

🏥 Readmissions & mortality

Open details

Readmissions & Mortality

CMS reporting unit 050169 · PIH HEALTH HOSPITAL-WHITTIER

Unplanned readmissions within 30 days

Heart attack: 13.7%↓Below national rate 14.4% · numerical comparison
Heart failure: 22.4%↑Above national rate 21.3% · numerical comparison
Pneumonia: 18.3%↑Above national rate 17.3% · numerical comparison
COPD: 18.4%↓Below national rate 20% · numerical comparison
Coronary bypass surgery: 10.6%↓Below national rate 11% · numerical comparison
Hip/knee replacement: 7%↑Above national rate 5.8% · numerical comparison

Deaths within 30 days

Heart attack: 11.3%↓Below national rate 11.9% · numerical comparison
Heart failure: 8.9%↓Below national rate 11.1% · numerical comparison
Pneumonia: 13.9%↓Below national rate 15.2% · numerical comparison
COPD: 7.4%↓Below national rate 8.6% · numerical comparison
Coronary bypass surgery: — UNKNOWN
Stroke: 10.1%↓Below national rate 11.9% · numerical comparison

🔎 Measure records & sources →

↑ Back to snapshot

🔎 Sources

Open details

HCAI facility roster · 2026-10-01 · source row 164 · Retained roster
Download this hospital’s retained records and history (JSON)HCAI 106190631 · dates, source locators and original values included

RN labor and workload · records & history

RN trend comparison: eligible. Contract-share trend comparison: eligible.

2022 · 2021-10-01–2022-09-30 · Audited

Download preserved source · Official source · API record ID 295

Field

Value

year

2022

begin

2021-10-01

end

2022-09-30

reportDays

365

filing

Audited

type

Comparable

sourceRecord

295

name

PIH HEALTH WHITTIER HOSPITAL

county

Los Angeles

rnHours

1704941

patientDays

109384

ratio

15.586749433189498

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1704941
PRD_HR_LVN	158182
PRD_HR_AID	534727
CNT_HR_RN	14086

nursingHours

2411936

contractShare

0.005840121794276465

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	95699
DAY_PSYCH	0
DAY_CHEM	0
DAY_REHAB	3819
DAY_LTC	9866
DAY_RESDNT	0

2023 · 2022-10-01–2023-09-30 · Audited

Download preserved source · Official source · API record ID 294

Field

Value

year

2023

begin

2022-10-01

end

2023-09-30

reportDays

365

filing

Audited

type

Comparable

sourceRecord

294

name

PIH HEALTH WHITTIER HOSPITAL

county

Los Angeles

rnHours

1753220

patientDays

109139

ratio

16.064101741815485

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1753220
PRD_HR_LVN	183208
PRD_HR_AID	554936
CNT_HR_RN	19472

nursingHours

2510836

contractShare

0.007755185922139081

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	95589
DAY_PSYCH	0
DAY_CHEM	0
DAY_REHAB	4161
DAY_LTC	9389
DAY_RESDNT	0

2024 · 2023-10-01–2024-09-30 · Audited

Download preserved source · Official source · HADR 01-01-2024 to 12-31-2024 row 292

Field

Value

year

2024

begin

2023-10-01

end

2024-09-30

reportDays

366

filing

Audited

type

Comparable

sourceRecord

292

name

PIH HEALTH WHITTIER HOSPITAL

county

Los Angeles

rnHours

1761018

patientDays

106415

ratio

16.54858807498943

components

Open components

Retained record fields
Field	Value
PRD_HR_RN	1761018
PRD_HR_LVN	188888
PRD_HR_AID	565201
CNT_HR_RN	14083

nursingHours

2529190

contractShare

0.005568185861876727

careDays

Open careDays

Retained record fields
Field	Value
DAY_ACUTE	92126
DAY_PSYCH	0
DAY_CHEM	0
DAY_REHAB	4196
DAY_LTC	10093
DAY_RESDNT	0

Current CNO profile record · reported labor fields

Preserved 2024 financial workbook

Retained record fields
Field	Value
rnHours	1761018
contractHours	14083
contractShare	0.00557
rnPerPatientDay	16.54859
baseline	0.0055
history	UNIQUE
filing	Audited

Beds and capacity · records & history

Official facility identity, campus scope & licensed beds · 2026-10-01

Official HCAI roster · Retained source · row 164

Field

Value

officialName

PIH HEALTH WHITTIER HOSPITAL

county

Los Angeles

city

WHITTIER

address

12401 WASHINGTON BLVD.

zip

90602

level

Parent Facility

category

General Acute Care Hospital

status

Open

statusEffective

1959-01-15

licensedBeds

523

erServiceLevel

Emergency - Basic

licenseNumber

930000129

rosterDate

2026-10-01

checkedOn

2026-10-12

sourceRow

164

officialUrl

https://data.chhs.ca.gov/dataset/licensed-healthcare-facility-listing

sourceFile

/downloads/coverage/hcai-current-20261001.json.gz

aliases

Open aliases

Record 1

PIH HEALTH WHITTIER HOSPITAL

Record 2

PRESBYTERIAN INTERCOMMUNITY HOSPITAL D/P SNF

parentId

— UNKNOWN

parentName

— UNKNOWN

cdphFacilityType

GENERAL ACUTE CARE HOSPITAL

crosswalkRows

Open crosswalkRows

Record 1

Retained record fields
Field	Value
_id	14327
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	930000099
LICENSE_NUMBER	930000129
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	11968
HCAI_ID	106190631
ASPEN_FACID	CA930000099
CCN	050169
NPI	1043215379
ASPEN_STATUS	ACTIVE
FACNAME	PIH HEALTH WHITTIER HOSPITAL
FAC_TYPE_DESCRIPTION	GENERAL ACUTE CARE HOSPITAL
FAC_FDR	GENERAL ACUTE CARE HOSPITAL
FAC_FAC_RELATIONSHIP	Parent
ELMS_PARENT_FACID	— UNKNOWN

Record 2

Retained record fields
Field	Value
_id	14525
LICENSED_CERTIFIED	LICENSED AND CERTIFIED
ELMS_FACID	930001577
LICENSE_NUMBER	930000129
LICENSE_STATUS_DESCRIPTION	ACTIVE
PERM_ID	11968
HCAI_ID	106190631
ASPEN_FACID	CA930001577
CCN	555654
NPI	— UNKNOWN
ASPEN_STATUS	ACTIVE
FACNAME	PRESBYTERIAN INTERCOMMUNITY HOSPITAL D/P SNF
FAC_TYPE_DESCRIPTION	SKILLED NURSING FACILITY
FAC_FDR	SKILLED NURSING FACILITY
FAC_FAC_RELATIONSHIP	Distinct Part
ELMS_PARENT_FACID	930000099

addedByCoverageAudit

false

Retained record fields
Field	Value
licensedBeds	523
staffedBeds	331
availableBeds	486
reportingYear	2025
scope	Workforce reporting year 2024; capacity reporting year 2025; not a same-period state assessment.

Licensed beds by care type · 2022 · 2022-01-01–2022-12-31

Preserved utilization workbook · Page 1-6 · row 162

Field

Value

year

2022

begin

2022-01-01

end

2022-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	488
psychiatric	0
chemical	0
skilledNursing	35
intermediateCare	0
developmentalCare	0

total

523

sourceRow

162

sourceId

AUR-2022

Licensed beds by care type · 2023 · 2023-01-01–2023-12-31

Preserved utilization workbook · Page 1-6 · row 162

Field

Value

year

2023

begin

2023-01-01

end

2023-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	488
psychiatric	0
chemical	0
skilledNursing	35
intermediateCare	0
developmentalCare	0

total

523

sourceRow

162

sourceId

AUR-2023

Licensed beds by care type · 2024 · 2024-01-01–2024-12-31

Preserved utilization workbook · Page 1-6 · row 163

Field

Value

year

2024

begin

2024-01-01

end

2024-12-31

operated

Yes

beds

Open beds

Retained record fields
Field	Value
acute	488
psychiatric	0
chemical	0
skilledNursing	35
intermediateCare	0
developmentalCare	0

total

523

sourceRow

163

sourceId

AUR-2024

ED activity, specialty beds and diversion · records & history

2022 · 2022-01-01–2022-12-31

Download preserved workbook · Official source · HCAI 106190631 · source row 162

Retained record fields
Field	Value
year	2022
begin	2022-01-01
end	2022-12-31
operated	Yes
sourceId	AUR-2022
sourceRow	162
diversionReported	Yes
icuLicensed	48
nicuLicensed	34
perinatalLicensed	32
edStations	61
edNonAdmitVisits	60053
edAdmissions	10901
diversionHours	2081

2023 · 2023-01-01–2023-12-31

Download preserved workbook · Official source · HCAI 106190631 · source row 162

Retained record fields
Field	Value
year	2023
begin	2023-01-01
end	2023-12-31
operated	Yes
sourceId	AUR-2023
sourceRow	162
diversionReported	Yes
icuLicensed	48
nicuLicensed	34
perinatalLicensed	32
edStations	61
edNonAdmitVisits	65260
edAdmissions	9302
diversionHours	2443

2024 · 2024-01-01–2024-12-31

Download preserved workbook · Official source · HCAI 106190631 · source row 163

Retained record fields
Field	Value
year	2024
begin	2024-01-01
end	2024-12-31
operated	Yes
sourceId	AUR-2024
sourceRow	163
diversionReported	Yes
icuLicensed	48
nicuLicensed	34
perinatalLicensed	32
edStations	61
edNonAdmitVisits	64414
edAdmissions	10014
diversionHours	1551

CMS ED measures · records & history

CMS 050169 · PIH HEALTH HOSPITAL-WHITTIER · Download preserved CMS file · Official source

OP_18b · Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better · source row 10523

Retained record fields
Field	Value
value	237
raw	237
sample	185
footnote	3
start	2024-10-01
end	2025-09-30
sourceRow	10523
measureName	Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better

OP_18c · Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better · source row 10524

Retained record fields
Field	Value
value	— UNKNOWN
raw	Not Available
sample	Not Available
footnote	1, 3
start	2024-10-01
end	2025-09-30
sourceRow	10524
measureName	Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better

OP_18d · Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better · source row 10525

Retained record fields
Field	Value
value	— UNKNOWN
raw	Not Available
sample	Not Available
footnote	1, 3
start	2024-10-01
end	2025-09-30
sourceRow	10525
measureName	Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better

OP_22 · Left before being seen · source row 10526

Retained record fields
Field	Value
value	5
raw	5
sample	65284
footnote
start	2024-01-01
end	2024-12-31
sourceRow	10526
measureName	Left before being seen

Ambulance offload · records & history

PIH Health Hospital, Whittier · CEMSIS 20350 · unique normalized hospital / retained CMS name + EMS geography

Download preserved report · Official report

Record 1 · 2024-10

Retained record fields
Field	Value
month	2024-10
minutes	54.46666666666667
offloadCount	804
countPage	29
rawTime	0:54:28
sourceId	EMSA-APOT-JUNE2025
page	20
row	60

Record 2 · 2024-11

Retained record fields
Field	Value
month	2024-11
minutes	54.483333333333334
offloadCount	747
countPage	34
rawTime	0:54:29
sourceId	EMSA-APOT-JUNE2025
page	20
row	60

Record 3 · 2024-12

Retained record fields
Field	Value
month	2024-12
minutes	103.98333333333333
offloadCount	511
countPage	39
rawTime	1:43:59
sourceId	EMSA-APOT-JUNE2025
page	20
row	60

Record 4 · 2025-01

Retained record fields
Field	Value
month	2025-01
minutes	72.86666666666666
offloadCount	731
countPage	44
rawTime	1:12:52
sourceId	EMSA-APOT-JUNE2025
page	20
row	60

Record 5 · 2025-02

Retained record fields
Field	Value
month	2025-02
minutes	56.483333333333334
offloadCount	612
countPage	49
rawTime	0:56:29
sourceId	EMSA-APOT-JUNE2025
page	20
row	60

Record 6 · 2025-03

Retained record fields
Field	Value
month	2025-03
minutes	50.43333333333333
offloadCount	579
countPage	54
rawTime	0:50:26
sourceId	EMSA-APOT-JUNE2025
page	20
row	60

Latest retained offload record · 2026-01

Retained record fields
Field	Value
month	2026-01
minutes	58.583333333333336
rawTime	0:58:35
offloadCount	823
standardMinutes	30
rawStandard	0:30:00
compliantPercent	59.3
sourceId	EMSA-APOT-FEB2026
page	5
rawLine	Los Angeles County EMS Agency 20350 PIH Health Hospital, Whittier 823 0:58:35 0:30:00 0:28:35 59.3%

CMS patient experience, infection, readmission & mortality records

CMS 050169 · PIH HEALTH HOSPITAL-WHITTIER · 12401 WASHINGTON BLVD, WHITTIER 90602 · unique normalized address + city + ZIP

Unplanned Hospital Visits - National · Preserved national benchmarks · SHA-256 42db9aba1b194c9c65cbba3db83a990ffa653795d38a037bc660f12f58fecf98
Complications and Deaths - National · Preserved national benchmarks · SHA-256 b5e488f242f3e577db0e5cc8223bf2964cf914b424464fba95976e2931d15dc6
Patient survey (HCAHPS) - National · Preserved national benchmarks · SHA-256 1168d562ee10f94eaef2d29e4e8571a9be912c6e27b8dc37b215ad4300d0d6ed
Timely and Effective Care - National · Preserved national benchmarks · SHA-256 9a9201b989acb29177312caf5c9340cf5c07bc7469f58a15b80fbc7eab3636de
HCAHPS National · November 26, 2025 archive · Preserved national benchmarks · SHA-256 4b9d43013c67022783fd5cb4fc12fb8076afb084cc774644586093d1843f04af
HCAHPS · nurse communication · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: b70e598f29552df302e30ed649d178abd1b3d3c868ae97cf8e55453dd33898fc
Gzip SHA-256: 95684a71416b383524c79ad0c7ad112622e632df97f33dbc1d701827eeff04a9
HCAHPS · legacy responsiveness · released 2025-11-26 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: c11338a55a9ee674566493fe8abde8748d2809163e86de100bc45aaa382d8751
Gzip SHA-256: 7c48b1aefcba65ebbe26a1dba592c0319261b847cdd9bb7c58306d55466cd4f8
Healthcare-associated infections · released 2026-08-13 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: 95283bf20e66c5f9271e6b0b98969d8655487b4d5fa074dcee6e204ee4574f3d
Gzip SHA-256: f6f0f580606726171c93adad77cd1c92a4ec00a8b37563114414ff19116c39af
CMS unplanned readmissions · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: 98cc64f5fc330ffa7e4bef97f8e86a772a1d3dfe2f7dd08976cb1ee43fad1b2d
Gzip SHA-256: 1110a7b338b17e815ee9a2e3f6e40f7c53d9fde1df7663ff452b2f82ed7bb575
CMS 30-day mortality · released 2026-09-30 · Preserved CSV (gzip) · Release metadata
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CSV SHA-256: 2f7112969e2de2a015af8574848973dc48595ca6f2fe032e5f0932c515d5f59a
Gzip SHA-256: 04b606e8f24603cc6711bd630abc02fee2ee707d81a529360c72433806b180ce

Exact CMS records · reporting unit 050169
Measure	Reported value	Period	Source / row	CMS footnotes
H_COMP_1_A_PPatients who reported that their nurses "Always" communicated well	77	2024-10-01–2025-09-30	hcahps / 24754	3Shorter reporting period
H_COMP_3_A_PPatients who reported that they "Always" received help as soon as they wanted	65	2024-01-01–2024-12-31	responsiveness / 34068	None
HAI_1_SIRCentral Line Associated Bloodstream Infection (ICU + select Wards)	0.825	2024-10-01–2025-09-30	hai / 13111	None
HAI_1_NUMERATORCentral Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	9	2024-10-01–2025-09-30	hai / 13110	None
HAI_1_ELIGCASESCentral Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	10.912	2024-10-01–2025-09-30	hai / 13109	None
HAI_1_CILOWERCentral Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.402	2024-10-01–2025-09-30	hai / 13106	None
HAI_1_CIUPPERCentral Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.514	2024-10-01–2025-09-30	hai / 13107	None
HAI_2_SIRCatheter Associated Urinary Tract Infections (ICU + select Wards)	0.594	2024-10-01–2025-09-30	hai / 13117	None
HAI_2_NUMERATORCatheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6	2024-10-01–2025-09-30	hai / 13116	None
HAI_2_ELIGCASESCatheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.099	2024-10-01–2025-09-30	hai / 13115	None
HAI_2_CILOWERCatheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.241	2024-10-01–2025-09-30	hai / 13112	None
HAI_2_CIUPPERCatheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.236	2024-10-01–2025-09-30	hai / 13113	None
HAI_3_SIRSSI - Colon Surgery	1.390	2024-10-01–2025-09-30	hai / 13123	None
HAI_3_NUMERATORSSI - Colon Surgery: Observed Cases	6	2024-10-01–2025-09-30	hai / 13122	None
HAI_3_ELIGCASESSSI - Colon Surgery: Predicted Cases	4.318	2024-10-01–2025-09-30	hai / 13121	None
HAI_3_CILOWERSSI - Colon Surgery: Lower Confidence Limit	0.563	2024-10-01–2025-09-30	hai / 13118	None
HAI_3_CIUPPERSSI - Colon Surgery: Upper Confidence Limit	2.890	2024-10-01–2025-09-30	hai / 13119	None
HAI_4_SIRSSI - Abdominal Hysterectomy	0.445	2024-10-01–2025-09-30	hai / 13129	None
HAI_4_NUMERATORSSI - Abdominal Hysterectomy: Observed Cases	1	2024-10-01–2025-09-30	hai / 13128	None
HAI_4_ELIGCASESSSI - Abdominal Hysterectomy: Predicted Cases	2.248	2024-10-01–2025-09-30	hai / 13127	None
HAI_4_CILOWERSSI - Abdominal Hysterectomy: Lower Confidence Limit	0.022	2024-10-01–2025-09-30	hai / 13124	None
HAI_4_CIUPPERSSI - Abdominal Hysterectomy: Upper Confidence Limit	2.194	2024-10-01–2025-09-30	hai / 13125	None
HAI_5_SIRMRSA Bacteremia	0.474	2024-10-01–2025-09-30	hai / 13135	None
HAI_5_NUMERATORMRSA Bacteremia: Observed Cases	3	2024-10-01–2025-09-30	hai / 13134	None
HAI_5_ELIGCASESMRSA Bacteremia: Predicted Cases	6.335	2024-10-01–2025-09-30	hai / 13133	None
HAI_5_CILOWERMRSA Bacteremia: Lower Confidence Limit	0.120	2024-10-01–2025-09-30	hai / 13130	None
HAI_5_CIUPPERMRSA Bacteremia: Upper Confidence Limit	1.289	2024-10-01–2025-09-30	hai / 13131	None
HAI_6_SIRClostridium Difficile (C.Diff)	0.497	2024-10-01–2025-09-30	hai / 13141	None
HAI_6_NUMERATORClostridium Difficile (C.Diff): Observed Cases	25	2024-10-01–2025-09-30	hai / 13140	None
HAI_6_ELIGCASESClostridium Difficile (C.Diff): Predicted Cases	50.274	2024-10-01–2025-09-30	hai / 13139	None
HAI_6_CILOWERClostridium Difficile (C.Diff): Lower Confidence Limit	0.329	2024-10-01–2025-09-30	hai / 13136	None
HAI_6_CIUPPERClostridium Difficile (C.Diff): Upper Confidence Limit	0.723	2024-10-01–2025-09-30	hai / 13137	None
READM_30_AMIAcute Myocardial Infarction (AMI) 30-Day Readmission Rate	13.7CMS cohort: 509Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5106	None
READM_30_HFHeart failure (HF) 30-Day Readmission Rate	22.4CMS cohort: 1125Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5109	None
READM_30_PNPneumonia (PN) 30-Day Readmission Rate	18.3CMS cohort: 1019Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5111	None
READM_30_COPDRate of readmission for chronic obstructive pulmonary disease (COPD) patients	18.4CMS cohort: 222Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5108	None
READM_30_CABGRate of readmission for CABG	10.6CMS cohort: 64Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5107	None
READM_30_HIP_KNEERate of readmission after hip/knee replacement	7CMS cohort: 140Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	readmissions / 5110	None
MORT_30_AMIDeath rate for heart attack patients	11.3CMS cohort: 149Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7284	None
MORT_30_HFDeath rate for heart failure patients	8.9CMS cohort: 323Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7287	None
MORT_30_PNDeath rate for pneumonia patients	13.9CMS cohort: 360Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7288	None
MORT_30_COPDDeath rate for COPD patients	7.4CMS cohort: 64Lower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7286	None
MORT_30_CABGDeath rate for CABG surgery patients	Not AvailableCMS cohort: Not AvailableLower estimate: Not AvailableHigher estimate: Not Available	2022-07-01–2025-06-30	mortality / 7285	1Too few cases to report
MORT_30_STKDeath rate for stroke patients	10.1CMS cohort: 553Lower estimate: Not AvailableHigher estimate: Not Available	2023-07-01–2025-06-30	mortality / 7289	None
HAI_1_DOPCCentral Line Associated Bloodstream Infection: Number of Device Days	10713	2024-10-01–2025-09-30	hai / 13108	None
HAI_2_DOPCCatheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8265	2024-10-01–2025-09-30	hai / 13114	None
HAI_3_DOPCSSI - Colon Surgery: Number of Procedures	167	2024-10-01–2025-09-30	hai / 13120	None
HAI_4_DOPCSSI - Abdominal Hysterectomy: Number of Procedures	258	2024-10-01–2025-09-30	hai / 13126	None
HAI_5_DOPCMRSA Bacteremia: Patient Days	100708	2024-10-01–2025-09-30	hai / 13132	None
HAI_6_DOPCClostridium Difficile (C.Diff): Patient Days	94070	2024-10-01–2025-09-30	hai / 13138	None

CMS footnote definitions · HCAHPS survey versions

2022–2024 annual nursing history · source records & calculations

HCAI 106190631 · annual financial reporting unit
Report	Reporting period	Productive RN hours	Patient days	Contract RN hours	Nursing hours
2022	2021-10-01–2022-09-30	1,704,941	109,384	14,086	2,411,936
2023	2022-10-01–2023-09-30	1,753,220	109,139	19,472	2,510,836
2024	2023-10-01–2024-09-30	1,761,018	106,415	14,083	2,529,190

RN hours per patient day: PRD_HR_RN ÷ DAY_TOT. Contract RN share: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).

2022 HCAI annual financial records · Preserved source · API record ID 295 · Audited · ComparableSHA-256: a79841850b69181682634b9cf5baafc9886fc80761f7ef7bd18281d87c488e8e
2023 HCAI annual financial records · Preserved source · API record ID 294 · Audited · ComparableSHA-256: 50ecefcc9e0613b9c65c7f292acbb5ea45d82205d0ec651ee7a42c153143a4ba
2024 HCAI annual financial records · Preserved source · HADR 01-01-2024 to 12-31-2024 row 292 · Audited · ComparableSHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26

Licensed care categories · 2022–2024 history & source rows
Licensed beds · annual utilization reporting unit
Care type 2022 2023 2024
Acute care 488 488 488
Skilled nursing / LTC 35 35 35
Reported total 523 523 523
- 2022 preserved utilization workbook · Page 1-6 · row 162 · HCAI 106190631
- 2023 preserved utilization workbook · Page 1-6 · row 162 · HCAI 106190631
- 2024 preserved utilization workbook · Page 1-6 · row 163 · HCAI 106190631
2024 HCAI selected annual financial reports · RN hours and patient-day care mix · Preserved workbook
RN comparison calculation & reporting scope
Unweighted median of hospital report ratios PRD_HR_RN / DAY_TOT. Middle 50%: inclusive linear-interpolated 25th and 75th percentiles. Same 2024 selected-report file; audited Comparable reports, 365 or 366 days, majority (>50%) patient-day care group, exact unique HCAI IDs, reconciled care-day totals and existing CNO ratio. Includes reported zero RN hours; excludes missing values. No reference for mixed care-day groups or cohorts smaller than eight.
HCAI 106190631 · HADR 01-01-2024 to 12-31-2024 · row 292 · Audited · 2023-10-01–2024-09-30
Outlier screen: ratio above the care-group upper quartile plus three interquartile ranges.
Productive RN hours: 1,761,018 ÷ total patient days: 106,415
- Acute care: 92,126 patient days
- Psychiatric: 0 patient days
- Chemical dependency: 0 patient days
- Rehabilitation: 4,196 patient days
- Long-term care: 10,093 patient days
- Residential: 0 patient days
Source SHA-256: 0fcc4c3c52f335adc63699cf65d5ecbe28b94bb2d20433508cfe799e82541e26
Oct 2024–Mar 2025 · EMSA ambulance offload history · page 20 · Preserved report
Offload hospital identity & source times
PIH Health Hospital, Whittier · Los Angeles · CEMSIS 20350 · unique normalized hospital / retained CMS name + EMS geography
- Oct 2024: 0:54:28 · 90th percentile · 804 qualifying offloads · page 20 · count page 29
- Nov 2024: 0:54:29 · 90th percentile · 747 qualifying offloads · page 20 · count page 34
- Dec 2024: 1:43:59 · 90th percentile · 511 qualifying offloads · page 20 · count page 39
- Jan 2025: 1:12:52 · 90th percentile · 731 qualifying offloads · page 20 · count page 44
- Feb 2025: 0:56:29 · 90th percentile · 612 qualifying offloads · page 20 · count page 49
- Mar 2025: 0:50:26 · 90th percentile · 579 qualifying offloads · page 20 · count page 54
Jan 2026: 0:58:35 · 823 qualifying offloads · local standard 0:30:00 · 59.3% within standard · page 5
Jan 2026 · EMSA hospital offload exceedance table · page 5 · Preserved report
CMS ED measures · reporting unit 050169 · PIH HEALTH HOSPITAL-WHITTIER · Preserved file
CMS values, dates & identity match
12401 WASHINGTON BLVD, WHITTIER 90602 · unique normalized address + city + ZIP
- OP_18b: 237 · 2024-10-01–2025-09-30 · sample 185 · CMS footnote 3
- OP_18c: Not Available · 2024-10-01–2025-09-30 · sample Not Available · CMS footnote 1, 3
- OP_18d: Not Available · 2024-10-01–2025-09-30 · sample Not Available · CMS footnote 1, 3
- OP_22: 5 · 2024-01-01–2024-12-31 · sample 65284
Preserved hospital identities · CMS footnote definitions
2022-01-01–2022-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2023-01-01–2023-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024-01-01–2024-12-31 · HCAI licensed specialty beds, ED activity & diversion · Preserved file
2024 contract RN share calculation
Nursing-hour denominator
Contract RN hours ÷ (productive RN + productive LVN + productive aide + contract RN hours). HCAI fields: CNT_HR_RN ÷ (PRD_HR_RN + PRD_HR_LVN + PRD_HR_AID + CNT_HR_RN).
Productive FTE calculation · hours ÷ 2,080
2024 HCAI annual financial / RN labor
2025 California capacity record

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Research record, provenance & reporting scope

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Public Record Profile · No state call

Pih Health Whittier Hospital

Los Angeles County · HCAI 106190631

Profile statusLISTED — NOT YET REVIEWEDDescriptive profile · two source layers2024 financial filing audited2024 workforce record available2025 capacity record available

What this page can show2024 nursing labor and 2025 capacity, reported separately.

What the public record reports

What is reported?

This facility is listed, but its records have not received the additional hospital-specific review shown on reviewed profiles.

Reported RN labor1,761,018 productive RN hours.

1,761,018Hospital-wide productive RN hours · 2024

Contract RN share0.6% of reported RN labor.

0.6%Agency, registry, or contract RN share · 2024

Reported RN intensity16.5 RN hours per patient day.

16.5Hospital-wide annual proxy · 2024

Reported capacity331 staffed beds.

486 → 331Available → staffed beds · 2025

Evidence trail

Where the numbers came from.

Facility identity

CLEAR — UNIQUE ID MATCH. This page is anchored to HCAI facility ID 106190631.

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Workforce source

2024 productive RN hours and contract-RN measures come from the HCAI hospital financial/workforce reporting layer.

Open HCAI hospital financials ↗

Capacity source

2025 licensed, available, and staffed-bed records are a separate capacity layer with its own reporting scope.

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Next evidence step

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Use the gap

What changed in patient demand, staffed capacity, and permanent RN coverage during the same reporting period—and what happened on my unit?

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Care type	2022	2023	2024
Acute care	488	488	488
Skilled nursing / LTC	35	35	35
Reported total	523	523	523